โนโวเทล จาการ์ตา กาจาห์มาดา, จาการ์ตา

I think it's quite good when go back to airport not so heavy traffic to highway

There were issues with the reservation and hotel claimed could not find my booking. Claimed that some of the rooms booked were cancelled, not all rooms come with breakfast, etc. the staff showed me their system bookings even though I’ve got the email confirmation from hotels.com. I still do not know what happened, if it’s a mistake by either Novotel or hotels.com, but kudos to the hotel staff in persevering to sort out with hotels.com. Hotel condition and location still as good.

It was amazing stay and all the staffs were very kind.

Very nice hotel. Staff were extremely helpful.

I highly recommend Novotel-Gajah Mada for all the above reasons and many more. In fact, when I first stayed there in July 2019, it was all booked up except for a room or two, and so for my second stay in Aug. 2019 I made sure I booked a reservation as soon as I knew I was headed back to Jakarta. -Mark T. Rex

Great location conveniently located right beside the historical part of Jakarta known as kota tua. The hotel is located right in front of the local bus way public transportation network system so it easy to catch a bus either north or south of the city. The area is safe and it has a wonderful Star-buck's coffee establishment right in front of the hotel.

Helpful friendly staff. Good gym. Small but acceptable swimming pool. Large comfortable room but very dark. Almost no lighting of any use. Just mood lighting. Picture attached. My main reason for choosing this hotel was the location- not too far from the airport and not too far from the old town which is the only interesting place to visit in Jakarta

We booked the room with hotels.com, all paid for at the time of booking. Upon checkout, the lady charge us full room fee again. After telling her it is paid, she amend the charge on the spot. But yet when we went home and check our credit card bill, we found out that she still charge us full room fee. We are writing to the hotel to cancel the charge. Hopefully they will reply soon. We have booked 4 rooms for 1 night. 1 room air-con water leaking and lights not working, have to change room. Another 2 rooms the bed sheets are smelly, so we did not get a good night sleep. The gym and pool look abandoned. there are few towels on the cabinet for guest to self service. Lights not on, dusty and broken counter, tables and chairs. The sides of the pool are broken and dirty. Despite there are 2 filters at the pool the water is dirty and taste sour. Order some foods there but was not allow to charge to the room. Breakfast mostly Indonesian food. We went 1 hour before closing, and many of the items are gone and never get to replenish. Overall bad experience, much below Novotel standard.

Every time I came Jakarta , this will be mine fav Hotel . recently below the hotel 7 Eleven have been change to Starbucks. which I normally will have a Latte coffee . Good location .

The door lock of the connecting room door was broken . The gym was not clean . Sweat stains all over the treadmills. The basin In the bathroom was dripping with water.