Hotel Serena

3.0 star property
Adventure hotel with restaurant, connected to a railway/underground station, near Dolomites

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Photo gallery for Hotel Serena

Terrace/patio
Lobby sitting area
View from property
Exterior
View from property
Surrounded by the breathtaking Dolomite mountains, Hotel Serena offers a tranquil retreat. Relax on the rooftop terrace with a drink from the bar, warm up by the lobby fireplace, or enjoy some fresh mountain air in the garden. With laundry facilities and free self parking available for your convenience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Ski facilities
  • Laundry facilities
  • Pet-friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Ski rentals and lessons
  • Ski storage
  • Ski passes
  • Room service
  • Business centre
  • Meeting rooms
  • Ski shuttle
  • Garden
  • Reception fireplace

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 15 of 15 rooms

Classic Single Room, 1 Single Bed, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Separate bedroom
Down duvet
Hairdryer
  • 10 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

Classic Triple Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Separate bedroom
Down duvet
  • 17 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

Superior Twin Room, Balcony, Mountain View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Separate bedroom
Down duvet
  • 13 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

Classic Double or Twin Room, Mountain View (Attic)

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Separate bedroom
Down duvet
Hairdryer
  • 13 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Classic Single Room, Balcony, Annex Building

Highlights

Balcony
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Separate bedroom
Down duvet
  • 7 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

Superior Studio Suite, Mountain View

Highlights

Balcony
Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
  • 26 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 2 Single Sofa Beds

Superior Double or Twin Room, Mountain View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Separate bedroom
Down duvet
Hairdryer
  • 17 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Classic Triple Room, Mountain View (Attic)

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Separate bedroom
Down duvet
Hairdryer
  • 17 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

Classic Triple Room, Balcony, Annex Building

Highlights

Deck/patio
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Separate bedroom
Down duvet
  • 17 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Classic Single Room, 1 Single Bed, Mountain View (Attic)

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Separate bedroom
Down duvet
Hairdryer
  • 10 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

Superior Single Room, Balcony, Mountain View

Highlights

Balcony
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Separate bedroom
Down duvet
  • 10 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

Classic Double or Twin Room, Annex Building

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Separate bedroom
Down duvet
Hairdryer
  • 13 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Superior Triple Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Separate bedroom
Down duvet
  • 17 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

Junior Studio Suite, Balcony, Mountain View

Highlights

Balcony
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Separate bedroom
Down duvet
  • 17 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Superior Single Room, Mountain View

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Separate bedroom
Down duvet
Hairdryer
  • 7 sq m
  • Mountain view
  • Sleeps 1
  • 1 Large Single Bed

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About the area

Map
Via Faloria 8, Cortina d'Ampezzo, BL, 32043

What's nearby

  • Mario Rimoldi Modern Art Museum - 8 min walk - 0.7 km
  • Faloria Cable Car - 9 min walk - 0.8 km
  • Ski Lift Faloria - 9 min walk - 0.8 km
  • Parish Church of Cortina - 11 min walk - 1.0 km
  • Olympic Ice Stadium - 19 min walk - 1.6 km

Getting around

  • Marco Polo Airport (VCE) - 122 min drive
  • Dobbiaco/Toblach Station - 30 min drive
  • Calalzo Pieve di Cadore Cortina Station - 31 min drive
  • Perarolo di Cadore Station - 34 min drive
  • Ski shuttle (surcharge)

Restaurants

  • ‪Ristorante Pizzeria 5 Torri - ‬11 min walk
  • ‪Il Vizietto - ‬11 min walk
  • ‪Lovat - ‬8 min walk
  • ‪enoteca - ‬8 min walk
  • ‪Il Ponte - ‬6 min walk

About this property

Hotel Serena

Placing you only steps from Dolomites, Hotel Serena features a ski shuttle. Guests who don't want to hit the slopes can relax with a drink at the bar/lounge, and the restaurant is a nice spot to grab a bite to eat. Other features include a rooftop terrace, a snack bar/deli and a garden. Ski passes, storage, rentals and lessons are also available.

At a glance

DONE

Hotel size

    • 52 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:30 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Off-site

    • Ski shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Ski passes
  • Ski shuttle (surcharge)
  • Skiing lessons
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Ski equipment hire
  • Ski storage
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 1907
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fireplace in reception
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible
  • Low-height worktop and sink
  • Bathroom emergency pull cord
  • Hardwood flooring in room

Ski

  • Ski passes
  • Ski shuttle (surcharge)
  • Skiing lessons
  • Ski storage
  • Ski hire
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Sleep well

  • Down duvet
  • Memory-foam mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.50 per person, per night

Optional extras

  • Ski shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 18 per pet, per night

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note that pets are not permitted in the restaurant.

National rating

This property has received its official star rating from the local rating authority.

Also known as

Serena Cortina d'Ampezzo
Serena Hotel Cortina d'Ampezzo
Hotel Serena Cortina d'Ampezzo
Hotel Serena Hotel
Hotel Serena Cortina d'Ampezzo
Hotel Serena Hotel Cortina d'Ampezzo

Frequently asked questions

Does Hotel Serena offer free cancellation for a full refund?

Yes, Hotel Serena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Serena?

Yes, dogs are welcome. There's a charge of EUR 18 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Serena?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Hotel Serena?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 10:30 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

What is there to do at Hotel Serena and nearby?

Have fun with on-site winter activities such as skiing. Hotel Serena also has a garden.

Are there restaurants at or near Hotel Serena?

Yes, there's an on-site restaurant.

What's the area around Hotel Serena like?

Hotel Serena is in the heart of Cortina d'Ampezzo, a short 1-minute walk from Dolomites and 9 minutes' walk from Faloria Cable Car.

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Hotel Serena Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Breakfast
View
Service staff
Room
Food
Location
Restaurant

What guests liked

  • Breakfast was good with a variety of food and a complimentary spread. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great location, super comfy bed
Brian, 1-night trip

10/10 Exceptional

Very nice, clean, modern hotel. Good location, very helpful staff, and a nice breakfast spread.
Rose, 2-night trip

10/10 Exceptional

Very nice, quiet hotel. Excellent staff.
Elizabeth, 1-night trip

10/10 Exceptional

I chose a room with my own bathroom and the bathroom was so nice, rained shower, beautiful little balcony with a lovely view of mountains. Very walkable to the rest of what I needed in town. The staff were so helpful at check in. Would absolutely stay here again.
Claire, 1-night trip

10/10 Exceptional

Lovely hotel and staff. Comfortable rooms and great breakfast. Nice porch for an afternoon drink. Right next to the bike path, hiking trails and a short walk to the center of town.
Jane, 3-night trip

10/10 Exceptional

Everything was great. If there would be access to german channels in the TV, then it would be perfect. It was an enjoyable time there in Cortina and in the Hotel Serena.
Fabian Dieter, 4-night trip

8/10 Very good

Great breakfast and friendly staff.
Vishal, 3-night trip

10/10 Exceptional

Newly renovated suites! Delicious breakfast spread. Easy check-in and check-out.
Liana, 3-night trip

8/10 Very good

We had a lovely stay, wonderful view from the balcony and the staff were very kind, bubbly and accommodating! The only downside I would say is that there was no AC which we would have really appreciated.
Shahida, 1-night trip

10/10 Exceptional

Great location!!
Ruben, 2-night trip

10/10 Exceptional

Great value, beautiful location, lovely room, bed, and bathroom!!
Amy, 1-night trip

10/10 Exceptional

Excellent service and great staff. Highly recommend. Great location 5 minute from the action. No air conditioning for those that fear the heat. Nights and evenings more than comfortable
yves, 2-night trip

10/10 Exceptional

The views were amazing and the staff were very friendly.
Aimee, 1-night trip

8/10 Very good

The property is good but the receptionist during check in was not that helpful and welcoming to the guests.
Evelyn, 2-night trip

10/10 Exceptional

Absolutely wonderful !!!
Andra Michelle, 1-night trip

10/10 Exceptional

Very clean, great location in a quiet area. Cafe downstairs was a really nice addition (nice charming garden) with very friendly and helpful staff. Would go back!
Carmelo, 2-night trip

10/10 Exceptional

We had an excellent stay at Hotel Serena. We’ve appreciated position, immediately outside from the city center but at walking distance, breakfast and hotel restaurant. I’ll definitely come back and I really recommend it both for families and group of friends!

8/10 Very good

The location of this property was really nice and the lobby feels new and renovated. The rooms are old but clean.

10/10 Exceptional

Nice hotel

Very nice economic hotel well situated 2 min walk from center and excelent view very nice breakfast !! Highly reccomended
Giuseppe, 1-night trip

10/10 Exceptional

Just wonderful in every way!
Susan, 1-night trip

10/10 Exceptional

Overnight stay - met our expectations.

Very nice property in a wonderful location. Easy access from car at entrance and from garage, sorry sometimes this is important if you travel with a lot of luggage. Valentino, front desk at night was super helpful and accommodating. Housekeeping staff very friendly. Room clean and comfortable. Would say they delivered exactly what I would expect at this price point.
Stephen, 1-night trip

10/10 Exceptional

I loved it
mauricio, 1-night trip

10/10 Exceptional

Good deal

We only stayed here one night but everything was lovely. Check in, super easy. Good on-site parking. Clean room. Nice balcony with view. Staff was super nice. Complimentary breakfast was awesome! Close to the center of town (2 blocks) but away from the noise. Would definitely stay here again
Catherine, 1-night trip

8/10 Very good

No restaurant reservation available! 😑
Gary, 1-night trip

2/10 Poor

Hotel didn’t put the heating when it was freezing cold at night (temperatures reaching sub 0 degrees Celsius at night). Everyone was having breakfast with their down jackets
Maria, 3-night trip