Really enjoy and appreciate this place , The place is beautiful and clean near by otaru canal and also near by otaru denukikoji which has a lot of restaurant there and nearby family mart (convenience store) staff has a perfect service mind can communicate in english have onsen and parking lot for those who rent a car behind the builing near by hotel entrance no need to walk that far. Perfect place to stay and will be back for sure
Staff was not friendly. Got there at 2:45 and would let us check in 15 min early. Asked to help call a taxi and declined help. Good location but honestly better hotels to stay.