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Grand Hyatt Kuala Lumpur

5.0 star property
Luxury hotel with full-service spa, connected to the convention center, near Kuala Lumpur Convention Centre

Choose dates to view prices

Photo gallery for Grand Hyatt Kuala Lumpur

3 restaurants, breakfast, lunch, dinner served; Malaysian cuisine
Creator video
Lobby
Exterior
Grand Suite (Tower View) | City view
Grand Hyatt Kuala Lumpur offers a great location, putting you within just a 10-minute walk of KLCC Park and Pavilion Kuala Lumpur. Guests can visit the spa to be pampered with massages, aromatherapy, or reflexology, and JP teres, one of 3 restaurants, serves Malaysian cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers love the helpful staff and breakfast. Public transportation is just a short walk: Raja Chulan Station is 9 minutes and KLCC Station is 11 minutes.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Connecting rooms available
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Children's pool
  • Pool bar
  • 24-hour room service

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
$151 nightly
The total price is $166
Nov 14 - Nov 15
Total with taxes and fees

Why we love this property

Spa relaxation heaven
A full-service spa offers daily treatments, including aromatherapy, massages, and reflexology. This hotel features a sauna, hot tub, and steam room.
City center luxury
Savor delightful meals at the pool-view restaurant. This luxury hotel offers a prime city center location for an unforgettable urban escape.
Dining excellence
Explore 3 restaurants offering Malaysian and international cuisine at this hotel. Savor buffet breakfasts or book a private dining experience at 2 bars.

Room options

Available filters for rooms
Showing 32 of 32 rooms

View all photos for Deluxe Room, 1 King Bed (Tower View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Tower View)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Tower View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed (Tower View)

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Tower View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Twin Beds (Tower View)

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

View from room

Club Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 506 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand, Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand, Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(11 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed

9.6 out of 10
Exceptional
(21 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Twin Room

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 506 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (Tower View)

Grand Suite (Tower View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Suite (Tower View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 1130 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand, Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 1130 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Tower View)

View from room

Club Room, 1 King Bed (Tower View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room (Tower View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Twin Room (Tower View)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (Diplomat)

Suite (Diplomat) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (Diplomat)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 2605 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Executive Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand, Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 1636 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Diplomat Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Diplomat Suite

  • Sleeps 3

View all photos for 1 King Bed With Club Access

Hypo-allergenic bedding, minibar, in-room safe, desk

1 King Bed With Club Access

  • Sleeps 3

View all photos for 2 Twin Beds With Club Access

Hypo-allergenic bedding, minibar, in-room safe, desk

2 Twin Beds With Club Access

  • Sleeps 2

View all photos for 2 Twin Beds With Tower View With Club Access

Hypo-allergenic bedding, minibar, in-room safe, desk

2 Twin Beds With Tower View With Club Access

  • Sleeps 2

View all photos for 1 King Bed With Tower View With Club Access

Hypo-allergenic bedding, minibar, in-room safe, desk

1 King Bed With Tower View With Club Access

  • Sleeps 3

View all photos for Room (BARBIE® )

Room (BARBIE® ) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room (BARBIE® )

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 506 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (BARBIE® )

Suite (BARBIE® ) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (BARBIE® )

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 1130 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin Beds With Tower View

Hypo-allergenic bedding, minibar, in-room safe, desk

2 Twin Beds With Tower View

  • Sleeps 2

View all photos for 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

2 Twin Beds

  • Sleeps 2

View all photos for 1 King Bed With Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

1 King Bed With Garden View

  • Sleeps 2

View all photos for Grand Executive Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Executive Suite

  • Sleeps 2

View all photos for 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

1 King Bed

  • Sleeps 2

View all photos for 1 King Bed With Tower View

Hypo-allergenic bedding, minibar, in-room safe, desk

1 King Bed With Tower View

  • Sleeps 2

View all photos for Grand Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Suite

  • Sleeps 3

View all photos for 1 King Bed Deluxe

Hypo-allergenic bedding, minibar, in-room safe, desk

1 King Bed Deluxe

  • Sleeps 2

View all photos for Grand Twin Towers View Suite

Lobby

Grand Twin Towers View Suite

  • Sleeps 3

View all photos for 1 King Bed With Tower View Deluxe

Hypo-allergenic bedding, minibar, in-room safe, desk

1 King Bed With Tower View Deluxe

  • Sleeps 3

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About the neighborhood

Map
12 Jalan Pinang, Kuala Lumpur, 50450

What's nearby

  • Kuala Lumpur Convention Centre - 1 min walk - 0.0 km
  • KLCC Park - 5 min walk - 0.5 km
  • Petronas Twin Towers - 7 min walk - 0.6 km
  • Pavilion Kuala Lumpur - 7 min walk - 0.6 km
  • Kuala Lumpur Tower - 14 min walk - 1.2 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 30 min drive
  • Kuala Lumpur International Airport (KUL) - 47 min drive
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Kuala Lumpur KTM Komuter Station - 5 min drive
  • Raja Chulan Station - 9 min walk
  • KLCC Station - 11 min walk
  • Bukit Nanas Station - 12 min walk

Restaurants

  • ‪Impiana KLCC Hotel - ‬1 min walk
  • ‪JP Teres - ‬1 min walk
  • ‪Thirty8 - ‬3 min walk
  • ‪Etiqa Twins Foodcourt - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Grand Hyatt Kuala Lumpur

Grand Hyatt Kuala Lumpur offers a great location, putting you within just a 10-minute walk of KLCC Park and Pavilion Kuala Lumpur. Guests can visit the spa to be pampered with massages, aromatherapy, or reflexology, and JP teres, one of 3 restaurants, serves Malaysian cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers love the helpful staff and breakfast. Public transportation is just a short walk: Raja Chulan Station is 9 minutes and KLCC Station is 11 minutes.

At a glance

DONE

Hotel size

    • 411 rooms
    • Arranged over 39 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite valet parking (MYR 25 per day)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Private dining
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Childcare in room (surcharge)
  • Children's menu

Working away

  • Business center
  • 13 meeting rooms
  • Computer station
  • Conference space (45370 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Height-adjustable showerhead
  • Grab bar in bathtub
  • Accessible bathtub

Room amenities

Be entertained

  • 42-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

JP teres - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
THIRTY8 - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Poolhouse - Overlooking the pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 115 for adults and MYR 58 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for MYR 100.0 per night

Parking

  • Valet parking costs MYR 25 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the fitness facility with adult supervision
  • Guests under 18 years old are not allowed in the spa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Also known as

Grand Hyatt Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel
Kuala Lumpur Grand Hyatt
Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does Grand Hyatt Kuala Lumpur offer free cancellation for a full refund?

Yes, Grand Hyatt Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hyatt Kuala Lumpur?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Grand Hyatt Kuala Lumpur?

Sorry, pets aren't allowed.

Is parking offered on site at Grand Hyatt Kuala Lumpur?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Hyatt Kuala Lumpur?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

What is there to do at Grand Hyatt Kuala Lumpur and nearby?

Grand Hyatt Kuala Lumpur has 2 bars and a spa, as well as an outdoor pool and a 24-hour fitness center.

Are there restaurants at or near Grand Hyatt Kuala Lumpur?

Yes, there are 3 onsite restaurants, featuring alfresco dining, Malaysian cuisine, and pool views.

What's the area around Grand Hyatt Kuala Lumpur like?

Grand Hyatt Kuala Lumpur is in Kuala Lumpur City Centre, a short 9-minute walk from Raja Chulan Station and 7 minutes' walk from KLCC Park. Travelers love the hotel's prime location.

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Grand Hyatt Kuala Lumpur Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Service staff
View
Breakfast
Location
Lobby
Restaurant
Elevator
Food
Children

What guests liked

  • Breakfast options were great with a wide variety and excellent service. (36 reviews)
  • The pool area was fantastic, relaxing, and big, with some guests even ordering food and drinks from there. (10 reviews)
  • The gym is really good and open 24/7 with great facilities. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Amazing view, excellent breakfast buffet.
Mathew, 4-night trip

10/10 Exceptional

Amazing service, staff were so lovely and made our stay so special. Great food and gorgeous place. Spa is fantastic and gym is really good
Benedykt, 3-night trip

10/10 Exceptional

Good location and view of KLCC, spacious, great breakfast, convenient
Fung Yee, 3-night trip

10/10 Exceptional

Excelnt

Nice hotel to stay
juan, 2-night trip

10/10 Exceptional

God night stay

all are good except can hear noise from outside.
Soo Teen Eileen, 3-night trip

10/10 Exceptional

Very nice hotel, friendly staff and a nice room. The location is in the city centre and close to all the main attractions. The food was very good as well.
Mette, 1-night trip

8/10 Very good

Excellent location with full view of Petronas twin tower and KLCC Park from the lobby and tower view room. Didn’t expect it to be that great.
Kavitha, 5-night trip

10/10 Exceptional

Lovely hotel with a high standard. Good shopping and eating places near hotel.
Deborah, 2-night trip

10/10 Exceptional

Excellent hotel
David, 3-night trip

8/10 Very good

It’s nice place n convenient
Bway wah, 2-night trip

10/10 Exceptional

Amazing stay! Beautiful rooms, great views, fantastic breakfast, and absolutely wonderful staff. The pool was also wonderful. Highly recommend!
Melanie, 2-night trip

10/10 Exceptional

Exceptional service, rooms excellent.
Jon, 1-night trip

10/10 Exceptional

Love this hotel will keep coming back it’s amazing
Andrew, 2-night trip

8/10 Very good

Great hotel/location

It's a good hotel, however I felt there is a lack of customer service and customer experience in overall. We didn't know they had a sauna/jacuzzi till the last night even as we went to check it out, staff didn't made much effort to connect with their guests, however they're polite at all times. Lovely hotel just lack of service and no in room amenities for the type of hotel it is
Xavier, 6-night trip

10/10 Exceptional

Excellent hotel, great breakfast and spectacular views from restaurant
Magdalena, 6-night trip

10/10 Exceptional

Spacious room and excellent service at Breakfast.
Della, 1-night trip

10/10 Exceptional

Friendly staffs and very polite
Kevin, 2-night trip

10/10 Exceptional

Every thing is perfect
Madah, 3-night trip

10/10 Exceptional

The quality and training of staff was #1. Location and view and cleanliness were excellent. The breakfast buffet is the best I have seen in my 40 years of travel.
Larry, 1-night trip

10/10 Exceptional

Great Hotel, best Breakfast, friendly staff, clean…just the best!!
Renate, 3-night trip

10/10 Exceptional

Excellent service
Frank, 4-night trip

10/10 Exceptional

Breakfast is great.
Wai Yee Eve, 3-night trip

10/10 Exceptional

Great property at a reasonable price. Would go back anytime I am in the city.
Dhiren, 2-night trip

10/10 Exceptional

Really enjoyed our stay at Grand Hyatt KL - staff were always so welcoming and made us feel right at home. Location was a massive bonus as everything in KLCC is walking distance. Also really enjoyed the gym and spa facilities, was never too overcrowded. Breakfast options were great.
6-night trip

10/10 Exceptional

The staff are great, extremely helpful, basically lead us through our way, like checking in/out, using facilities like the swimming pool, helping us to locate our tour car/van, calling a cab.....The pool is big and clean...., really nice hotel.
Yin, 6-night trip