4/10 Fair
11 Jun 2020
Disappointing
Nobody at reception to greet me, key box outside.
Rooms looked old in my opinion.
I had just driven 7 hours to get there, no milk in the room, no shampoo in the room. I booked this as it had a restaurant, when i arrive there was a letter telling me that it was closed and there is a café 5 minutes down the road. after travelling 7 hours that was the last thing i needed to start finding food.
You have every opportunity to put this information on the Hotel.Com website that it was closed as i would have chosen another property that had food services.
As i was that disappointed i didn't even stay the night, i arrived at 1.30pm and left the hotel at 4.30pm and continues travelling back to Goulburn.
Robert
Robert, 1-night trip