Very poor experience!! Check in was smooth but room was bad! Curtain was broken and was originally told to "throw a blanket over the window" to get privacy. Turns out the blackout curtain is behind the sheer curtain and manager said "the staff didnt know to look back there" TV was factory reset and unable to be used!
Was switched to another room. This room reeked of cigarette,body odor, and weed. Here again this TV didnt work.
Front desk staff was very helpfull and obviously streesed because of housekeeping and management issues. Do not recommend any time soon!
Chad
ทริป 1 คืน
4/10
Housekeeping needs to step up. 1st room smelled like a spicey restaurant that lingered in an unpleasant way. 2nd room was average with a smell that covered up the spicey stink. Front desk was LOVELY!
Sherri
ทริปกับครอบครัว 1 คืน
10/10
Carl
ทริป 2 คืน
10/10
Safe was so good…
Sherrita
ทริปกับครอบครัว 1 คืน
10/10
debra s
ทริป 1 คืน
10/10
Easy on and off 81
debra s
ทริป 1 คืน
10/10
Stayed here many times and always get the one bedroom king. We love the space it gives and the full kitchen is great.
The front desk girls this stay were absolutely wonderful from check in to assisting us with water and snacks.
Phyllis
ทริป 1 คืน
10/10
Robert
ทริป 2 คืน
10/10
Amy
ทริปกับครอบครัว 1 คืน
10/10
The amenities here are great! Free laundry, a pool and a gym. The rooms are clean and spacious.
Cristinna
ทริปกับครอบครัว 5 คืน
6/10
Surprised. Expected much better from Candlewood. Biggest issue was the fact that the room smelled musty with a heavy odor of cigarette smoke. It was so bad I asked the clerk if they allowed people to smoke in the rooms. He told me they are not suppose to but do it anyways. They would not do anything about the room but did give me a can of air freshener. Other upscale brands seem to be able to police the no smoking policy so I don't know why Candlewood can't. We had been on the road for a week and had not had that issue anywhere else. To top it off the price of the room at Candlewood was one of the most expensive all week.
ผู้เข้าพักจริง
ทริป 1 คืน
10/10
ผู้เข้าพักจริง
ทริป 8 คืน
6/10
I had paid for the 1 bedroom king suit but when I got there they gave me a standard 2 queen bed room which is cheaper but was not reimbursed any money for my room being downgraded. There was no notification my room would be changed either.
Robert
ทริปกับครอบครัว 3 คืน
10/10
The uniqueness of this property is that every accommodation is actually that. An accommodation. As in free to use. So long as it’s maintained after your use. It’s fantastic. The crew is more than willing to help you with ANYTHING you might need. Plus, the pool is open for 24 hours 😱👌👍
Johnathan
ทริปโรแมนติก 2 คืน
10/10
Lisa R
ทริป 1 คืน
10/10
We would definitely repeat and search out other locations in our travels. The beds and room size were excellent. The mini kitchen was a nice addition.
Larry
ทริป 1 คืน
10/10
michael
ทริปธุรกิจ 2 คืน
6/10
Room was needing help. Room 213 the bathroom floor needs to be replaced. Food was left in the microwave from last person in the room. The dishes in the dishwasher were clean mixed with dirty dishes. Carpet was dirty and a screw found on the floor in the bedroom. This will be the last stay and any Candlewood suites.
David
ทริป 1 คืน
10/10
Pamela
ทริป 1 คืน
2/10
Elizabeth
ทริป 1 คืน
10/10
Woman at check in fabulous and friendly covering someone else’s shift. Room quite clean and renovated since our last stay here june 2023. Dirty pot and empty toilet paper roll otherwise comfortable. Booked one bedroom so I wouldn’t wake hubby being up earlier. Only complaint was a heavy walker all night and morning above and some loud guys at 6am yelling outside room for an hour trying to wake their buddy up! Hotel can’t control that so not their fault. Stay very comfy