10/10 ไร้ที่ติ
26 ก.ค. 2025
Luxurious hotel with spectacular lake views
The friendly arrival team offered us welcome drinks on the terrace overlooking the lake. We had a loft suite so our children were on a pullout with a child with a full bath downstairs while we had a bedroom upstairs with a full bath (and tub). Although I usually bring my own, their toiletries were wonderful, I loved the scents and they were high quality. The grounds are beautiful and we did enjoy the pool and jacuzzi as well as the ice room and sauna which are included in your stay. The breakfast selection was excellent and flavorful. We were able to walk into town and enjoy seeing the shops down the beautiful little alleys. We had dinner right on the lake at La Pergola which is located next to the boat dock below the hotel. There is a set of stairs next to the hotel that you can walk down to get there. The best part of the hotel is the service, the employees were engaged and friendly every time we spoke with them. If i asked where something was, they would walk us to the area rather that the typical person who would just point in the general direction. I want to give special recognition to Manuela, who helped me with a unique situation. I purchased shoes for my son and they did not fit but the store had already closed so we couldn't exchange them and we are leaving early the next morning. Manuela was able to take the shoes and have them exchanged the next day and helped me to arrange shopping them home. She stayed in contact through out. Excellence!!!



Jaslynn
Jaslynn, ทริปกับครอบครัว 2 คืน
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