Well originally I wanted to give it a 1 star, location - it’s far away from everything, a 4 star hotel had black mold, not working safe, WiFi, outlets, the place is not up kept and outdated, however the front desk lady was amazing. Surprisingly as service in Thailand often is mediocre. She went above and beyond to get out of our reservation and concerned about our complains. She upgraded us for free to a beautiful newer room, but it had black mold. Also when I booked the taxes and fees weren’t shown, to my surprise they were as much as room rates ( usually it’s only 7-10%) but it was too late.