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Rusutsu Resort Hotel & Convention

4.0 star property
Ski-in/ski-out hotel with ski storage, near Rusutsu Resort

Choose dates to view prices

Rusutsu Resort Hotel & Convention offers a fun-filled retreat near Rusutsu Resort, with an indoor public bath and hot springs for relaxation. Hit the slopes or take a leisurely bike ride with rentals available on site. With 9 outdoor tennis courts, ski equipment rentals, and snowmobiling activities to choose from, there's something for every age at this hotel.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • Ski facilities
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Ski-in/ski-out access
  • 4 restaurants and 2 bars/lounges
  • Indoor pool and lazy river
  • Hot springs
  • Breakfast available
  • Ski rentals and lessons
  • Ski storage
  • 3 outdoor tennis courts
  • Fitness center
  • Waterslide
  • Coffee shop/cafe
  • Babysitting

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Refrigerator
  • Separate bathtub and shower
  • Television
$109 nightly
The total price is $122
Dec 3 - Dec 4

Why we love this property

Aquatic adventures
The indoor pool and lazy river create a splash-worthy escape at this hotel. A waterslide adds excitement to the pool area.
Foodie paradise
Culinary explorers can choose from 4 restaurants, 2 bars, and a cafe at this hotel. The buffet breakfast kicks off each day with delicious variety.
Mountain escapes
Tucked into a regional park, this hotel invites adventurous souls. Rock climbing, snowshoeing, and hot springs create perfect mountain getaways.

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Japanese Room with 2 Double Beds, Non Smoking, For 2 People, South Wing

1 bedroom, in-room safe, free WiFi, bed sheets

Japanese Room with 2 Double Beds, Non Smoking, For 2 People, South Wing

Highlights

Yard
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Separate bathtub and shower
Toilet with electronic bidet
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room with 1 Extra bed, Non Smoking, North & South Wing

Twin Room with 1 Extra bed, Non Smoking, North & South Wing | 1 bedroom, in-room safe, free WiFi, bed sheets

Twin Room with 1 Extra bed, Non Smoking, North & South Wing

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Yard
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hair dryer
Separate bathtub and shower
  • 355 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Junior Suite Mountain Side, Non Smoking (for 4 People, North Wing)

1 bedroom, in-room safe, free WiFi, bed sheets

Junior Suite Mountain Side, Non Smoking (for 4 People, North Wing)

Highlights

Yard
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Separate bathtub and shower
Jetted bathtub
Hair dryer
  • 710 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite, Non Smoking (for 4 People,North Wing)

1 bedroom, in-room safe, free WiFi, bed sheets

Junior Suite, Non Smoking (for 4 People,North Wing)

Highlights

Yard
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Designer toiletries
Separate bathtub and shower
Bathrobes
  • 710 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds

View all photos for Triple Room with 1 Extra bed, Non Smoking, North & South Wing

Triple Room with 1 Extra bed, Non Smoking, North & South Wing | 1 bedroom, in-room safe, free WiFi, bed sheets

Triple Room with 1 Extra bed, Non Smoking, North & South Wing

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Yard
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed - single
Separate bedroom
Toilet with electronic bidet
Hair dryer
  • 355 sq ft
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room, Non Smoking, North & South Wing

1 bedroom, in-room safe, free WiFi, bed sheets

Twin Room, Non Smoking, North & South Wing

8.0 out of 10
Very good
(8 reviews)

Highlights

Yard
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hair dryer
Separate bathtub and shower
  • 355 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, Non Smoking (for 2 People, North Wing)

1 bedroom, in-room safe, free WiFi, bed sheets

Junior Suite, Non Smoking (for 2 People, North Wing)

Highlights

Yard
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Designer toiletries
Separate bathtub and shower
Bathrobes
  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Junior Suite, Non Smoking (for 3 People, North Wing)

1 bedroom, in-room safe, free WiFi, bed sheets

Junior Suite, Non Smoking (for 3 People, North Wing)

Highlights

Yard
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Designer toiletries
Separate bathtub and shower
Bathrobes
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds

View all photos for Junior Suite Mountain Side, Non Smoking (for 2 People, North Wing)

1 bedroom, in-room safe, free WiFi, bed sheets

Junior Suite Mountain Side, Non Smoking (for 2 People, North Wing)

Highlights

Yard
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Separate bathtub and shower
Jetted bathtub
Hair dryer
  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite Mountain Side, Non Smoking (for 3 People, North Wing)

1 bedroom, in-room safe, free WiFi, bed sheets

Junior Suite Mountain Side, Non Smoking (for 3 People, North Wing)

Highlights

Yard
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Separate bathtub and shower
Jetted bathtub
Hair dryer
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Twin Room, Non Smoking, For 1 Person, North & South Wing

1 bedroom, in-room safe, free WiFi, bed sheets

Twin Room, Non Smoking, For 1 Person, North & South Wing

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Yard
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hair dryer
Separate bathtub and shower
  • 355 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Kids Friendly Room, Non Smoking (for 2 People, South Wing)

1 bedroom, in-room safe, free WiFi, bed sheets

Kids Friendly Room, Non Smoking (for 2 People, South Wing)

Highlights

Yard
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hair dryer
Separate bathtub and shower
  • 355 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Kids Friendly Room, Non Smoking (for 3 People, South Wing)

1 bedroom, in-room safe, free WiFi, bed sheets

Kids Friendly Room, Non Smoking (for 3 People, South Wing)

Highlights

Yard
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hair dryer
Separate bathtub and shower
  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Kids Friendly Room, Non Smoking (for 4 People, South Wing)

1 bedroom, in-room safe, free WiFi, bed sheets

Kids Friendly Room, Non Smoking (for 4 People, South Wing)

Highlights

Yard
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Separate bathtub and shower
Toilet with electronic bidet
Hair dryer
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Wellness Room Suite with Sauna, Non Smoking (for 2 People, North Wing)

Wellness Room Suite with Sauna, Non Smoking (for 2 People, North Wing) | Room amenity

Wellness Room Suite with Sauna, Non Smoking (for 2 People, North Wing)

Highlights

Yard
Air conditioning
Refrigerator
Free minibar items
Flat-screen TV
Separate bedroom
Separate bathtub and shower
Bathrobes
  • 710 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for South Suite, 2 Bedrooms, Non Smoking (for 2 People, South Wing)

1 bedroom, in-room safe, free WiFi, bed sheets

South Suite, 2 Bedrooms, Non Smoking (for 2 People, South Wing)

Highlights

Yard
Air conditioning
Refrigerator
Flat-screen TV
2 bedrooms
2 bathrooms
Hair dryer
Toilet with electronic bidet
  • 840 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for South Suite, 2 Bedrooms, Non Smoking (for 3 People, South Wing)

1 bedroom, in-room safe, free WiFi, bed sheets

South Suite, 2 Bedrooms, Non Smoking (for 3 People, South Wing)

Highlights

Yard
Air conditioning
Refrigerator
Flat-screen TV
2 bedrooms
Private bathroom
Separate bathtub and shower
Bathrobes
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for South Suite, 2 Bedrooms, Non Smoking (for 4 People, South Wing)

1 bedroom, in-room safe, free WiFi, bed sheets

South Suite, 2 Bedrooms, Non Smoking (for 4 People, South Wing)

Highlights

Yard
Air conditioning
Refrigerator
Flat-screen TV
2 bedrooms
2 bathrooms
Hair dryer
Toilet with electronic bidet
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for Japanese Room with 2 Double Beds, Non Smoking, For 3 People, South Wing

1 bedroom, in-room safe, free WiFi, bed sheets

Japanese Room with 2 Double Beds, Non Smoking, For 3 People, South Wing

Highlights

Yard
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Separate bathtub and shower
Toilet with electronic bidet
Hair dryer
  • Sleeps 5
  • 2 Double Beds

View all photos for Japanese Room with 2 Double Beds, Non Smoking, For 4 People, South Wing

1 bedroom, in-room safe, free WiFi, bed sheets

Japanese Room with 2 Double Beds, Non Smoking, For 4 People, South Wing

Highlights

Yard
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Separate bathtub and shower
Toilet with electronic bidet
Hair dryer
  • Sleeps 6
  • 2 Double Beds

Similar properties

Lobby
The Westin Rusutsu Resort
  • Onsen
  • Spa
  • Airport transfer
  • Free parking
8.8 out of 10, Excellent, 330 reviews
$199 nightly
The price is $221
Dec 2 - Dec 3
The Westin Rusutsu Resort
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About the neighborhood

Map
13, Izumikawa, Abutagun, Rusutsu, Hokkaido, 048-1711

What's nearby

  • Rusutsu Resort - 1 min walk - 0.1 km
  • Kyogoku Spring Water Village - 18 min drive - 20.1 km
  • Fukidashi Park - 20 min drive - 21.7 km
  • Lake Toya - 24 min drive - 16.7 km
  • Niseko Mountain Resort Grand Hirafu - 42 min drive - 36.2 km

Getting around

  • New Chitose Intl. Airport (CTS) - 104 min drive
  • Kutchan Station - 30 min drive
  • Niseko Station - 38 min drive
  • Toya Station - 40 min drive

Restaurants

  • ‪ルスツピザドゥ - ‬4 min drive
  • 雪花亭
  • ‪ルスツぶたドゥ - ‬4 min drive
  • ‪Oktober Fest - ‬11 min walk
  • ‪歓天 - ‬1 min walk

About this property

Rusutsu Resort Hotel & Convention

Placing you within a 15-minute walk of Rusutsu Resort, Rusutsu Resort Hotel & Convention has ski-in/ski-out access, allowing you more time for snowboarding, snow tubing, and snowmobiling. Guests can hang out at the indoor pool or lazy river, or grab a bite to eat at Belle Vue, which serves dinner and is one of 4 restaurants. Other highlights include 2 bars/lounges, a fitness center, and a snack bar/deli. Ski storage, rentals, and lessons are also available.

At a glance

DONE

Hotel size

    • 514 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 4 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9 AM
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Waterslide
  • Lazy river
  • Playground
  • Babysitting (surcharge)
  • Grocery/convenience store
  • Bed rails

What to do

  • Golfing
  • Mountain biking
  • Rock climbing
  • Horse riding/rentals
  • Hot springs
  • Shopping
  • Hiking/biking trails nearby
  • Rafting nearby
  • Fishing nearby

Working away

  • 11 meeting rooms
  • Conference space (904 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • Adjacent to a golf course
  • An indoor pool
  • Shopping mall on site
  • Arcade/game room
  • Golf clubhouse on site
  • 8 outdoor pickleball courts
  • Lazy river
  • 3 outdoor tennis courts
  • Waterslide
  • Lockers available
  • Banquet hall

Ski

  • Ski-in/ski-out access
  • Snowboarding
  • Ski lessons
  • Ski storage
  • Ski rentals
  • Snow tubing
  • Snowmobiling
  • Snowshoeing
  • Skiing nearby

Room amenities

Be entertained

  • Smart speaker
  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers

Sleep well

  • Bed sheets provided

What to enjoy

  • Yard

Freshen up

  • Separate bathtub and shower
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone

Food and drink

  • Refrigerator

More

  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor public bath (no minerals) and an outdoor mineral hot springs (Japanese-style onsen). There are hot springs open between 2:00 PM and midnight.

Dining

Belle Vue - This restaurant serves dinner only.
Oktober Fest - This buffet restaurant serves breakfast and dinner. Open select days.
Kakashi - This gastropub specializes in local cuisine and serves dinner only. Open select days.
Sekkatei - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 15 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3300 for adults and JPY 2310 for children

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 2 PM to 5:00 PM
  • Hot springs access available from 2:00 PM to midnight

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Guests with tattoos are not able to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Rusutsu Resort
Rusutsu Resort Hotel Convention
Rusutsu Convention
Rusutsu Hotel Rusutsu-Mura
Rusutsu Resort Hotel And Convention
Rusutsu Hotel Mura
Rusutsu Hotel Convention
Resort Hotel Convention
Rusutsu & Convention Rusutsu
Rusutsu Resort Hotel Convention
Rusutsu Resort Hotel & Convention Hotel
Rusutsu Resort Hotel & Convention Rusutsu
Rusutsu Resort Hotel & Convention Hotel Rusutsu

Frequently asked questions

Does Rusutsu Resort Hotel & Convention offer free cancellation for a full refund?

Yes, Rusutsu Resort Hotel & Convention does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Rusutsu Resort Hotel & Convention?

Yes, there's an indoor pool. Guests have pool access from 2 PM to 5:00 PM.

Are pets allowed at Rusutsu Resort Hotel & Convention?

Sorry, pets aren't allowed.

Is parking offered on site at Rusutsu Resort Hotel & Convention?

Yes, there's free self parking.

What are the check-in and check-out times at Rusutsu Resort Hotel & Convention?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM.

What is there to do at Rusutsu Resort Hotel & Convention and nearby?

Have fun with winter activities like snowboarding, snowshoeing, and snow tubing and in warmer months, practice your swing at the onsite tennis courts. Additional recreation onsite includes hot springs. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a lazy river. Rusutsu Resort Hotel & Convention also has a fitness center and an arcade, as well as a garden.

Are there restaurants at or near Rusutsu Resort Hotel & Convention?

Yes, there are 4 onsite restaurants, featuring local cuisine.

Does Rusutsu Resort Hotel & Convention have any outdoor private spaces?

Yes, every room features a yard.

What's the area around Rusutsu Resort Hotel & Convention like?

Rusutsu Resort Hotel & Convention is located a short 13-minute walk from Rusutsu Resort.

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Rusutsu Resort Hotel & Convention Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

The Onsen was amazing!

10/10 Exceptional

Great place for family. Very limited eating places so please make your reservations ahead of time.
Allan, 2-night trip

8/10 Very good

Fantastic location and many options for dining after a day skiing, but the hotel feels a bit antiquated and in need of renovation.
Debora, 2-night trip

10/10 Exceptional

We picked this property because it is at the base of the ski area and we were not disappointed. What we were surprised by was the amusement park theme with a carousel, village mock ups, and animatron figures singing! It was a real experience! Multiple dining choices, great gym, and beautiful views. Great place to stay if skiing Rusutsu!
Karen, 3-night trip

6/10 Good

It’s very dated and poorly designed, but our room was lovely with a good view
melanie, 3-night trip

6/10 Good

The rooms are old and amenities dated. Staff services were good.
jiaming, 3-night trip

10/10 Exceptional

Friendly and helpful
KIN MING, 6-night trip

8/10 Very good

A fantastic resort with everything to keep you entertained. Unfortunately, there was a fire in our building and we had to evacuate. The hotel relocated us 5 hours later, but it ruined most of our stay that day.

6/10 Good

Pleasant but…

Overall, we had a pleasant stay. My children enjoyed the free rides on the carousel & swimming in the resort’s pool. The only disappointment we have was the limited choices of food/restaurants available; there was only one or two restaurants that were open & the prices were ridiculous. Most of the guests ended up going across the road to Seico & 711 to buy microwave meals. We would consider coming back if the food situation improves.
Yen, 2-night trip

10/10 Exceptional

Very well equipped ski resort. Food are not bad, price is ok with the current exchange rate. Staffs are generally friendly. But it doesn’t allow non ski school beginner to use the magic carpet close to north building. A little bit inconvenient.
3-night trip

8/10 Very good

The Rusutsu Resort Hotel is a well-oiled machine - all the staff are polite, helpful and they are used to moving lots of people at once. Rooms are clean and reasonably large for Japan. The rooms and facilities are dated; it feels very 90s. Main areas could use a refresh, especially the carpeting in the hallways. Expect to have to walk a lot to get anywhere: to your room, to the ski locker, to restaurants, to the ski hill. Could be really noisy depending on your room’s proximity to the elevators as lots of people constantly moving about. We tried breakfast (included) at different spots; service again impeccable but the food wasn’t anything special. Restaurants on site are very expensive; resort pricing in full effect here. Try to make reservations at the smaller restaurants off site for better value.
Tiffany, 3-night trip

6/10 Good

網戸が壊れているのか虫が入ったりして　対策が取られてない
Satoshi, 1-night trip

8/10 Very good

デナーがやってる店が少ないのが残念 朝のバイキングは品数豊富でよかった
MAI, 3-night trip

10/10 Exceptional

Overall the resort stay is good value for money (summer), it has everything onsite, amusement park, shopping, food etc. some downside could be: the hotel room bathroom being a little dated, they don't do cleaning daily, but they do at least change your towels for you. Being a hotel, noise from your neighbors could be a problem (talking loudly in their room or outside in the corridors, slamming the door etc esp at night or in the early morning). They also provide coffee bags and teas in room. Location wise it seems to be quite ok, as we were able to drive (south) to Lake Toya in under 30mins or so, city of Date, Muroran, Noboribetsu etc. to the north, niseko, and if you like to the East is Jozenkei, all within about an hour. Plenty of Parking and is free. You also have access as a resort guest to Westin's onsen. The monorail is cute! Just note that this is in the summer where it's not the resort ski season so everything is very chill and not too crowded, I think things might get a bit different in the winter busy season though :)
Lelian, 4-night trip

10/10 Exceptional

良いです
MASASHI, 1-night trip

8/10 Very good

Le resort est très grand et joli. Sûrement très agréable l’hiver. La piscine à vagues était ok, mais les bains chauds décevants. Il faut faire les activités comme le carrousel et le shopping le soir car ce n’est pas ouvert avant midi ou 13:00, donc après le check-out. La chambre de style japonaise était très petite et les futons trop minces.
Natasha, 1-night trip

8/10 Very good

自助晚餐嘅收費和提供的食物種類有落差。早餐食物選擇也不算十分理想。往房間電梯只有一個出入口，住較後的房間要拉著行李行一大段路，而地毯地也不好拖。
Ricky, 1-night trip

6/10 Good

酒店很大，大到幾乎在內都見不到職員經過 超多旅客，他們會在酒店餐廳關門後聚集在中庭位置，有啲嘈吵，加上他們10幾人，又飲酒，說話好大聲，覺得有點失態 滑雪場設施正常 酒店有三間餐廳，其中兩間可以作早餐buffet，我去了最大的餐廳，人多到不行，擠擁程度十分高，食物很快就被沽清，不能好好享受食物 房間很大，有露台，但住後價錢覺得overprice，應該不會再去
1-night trip

10/10 Exceptional

スキーで利用しました。大浴場もきれいで、スライダーつきのプールも楽しかったです。サウスフロント裏から駐車場を通り道路を渡れば、コンビニが2軒あります。館内の売店にはワンプレートの冷凍食品まで置いてあり、便利屋です。ランドリーもノースとサウスに1箇所ずつ計2ヶ所あり助かりました。チェックアウト10時で、スクールの開始時刻と重なり、それまでにスキーロッカーを移動させないといけなくて、朝はてんやわんやでした。レイトチェックアウトは1時間4000円でした。
Rikako, 3-night trip

10/10 Exceptional

2泊お世話になりました、施設自体はそんなに新しくないとは 思いますが、子供も楽しめ大人もゆっくりできるホテルだと思います。普段旅行先で寝床が変わって睡眠不足になる私が、とても良い睡眠を取れました。また利用したいです。
Y, 2-night trip

10/10 Exceptional

Good stuff!
Chay, 6-night trip

10/10 Exceptional

Good snow area for skiing. Options for hot spring
Patricia, 3-night trip

4/10 Fair

When checking in I couldn’t really understand the guys English and he would talk in Japanese under his breath. He was so rude. My bathroom smelled like pure urine. They sent housekeeping to clean it and it still smelled like pure urine. The toilet was extremely old. Paint was chipped on furniture. I asked to make a lunch reservation in their igloos and was denied because I was only 1 person. For breakfast at Oktoberfest The check making the egg totally ignore me when I asked for my eggs to be cooked on both sides. When the eggs were finally cooked he waa only allowing me to take one egg, mind you this was an all you can eat that I paid for. As a person that went to college for Hotel & Restaurant Management this is unacceptable. I paid a lot of money to stay there and flew from very far away to be treated like this and have my bathroom sell of urine.
Aribelys, 4-night trip

6/10 Good

Conveniently located with ski ski out access. The hotel itself is showing its age but it is clean and has plenty off amenities.
Joel den, 2-night trip

10/10 Exceptional

Great resort
Daniel, 5-night trip