Hi, nothing fundamentally wrong or disappointing. We had to chase a bar order and the staff then explained they’d been to look for the option we’d chosen, which wasn’t available so our drinks were complimentary, which was a nice gesture. N called housekeeping about needing a kettle and they said one would come. Called after 25 mins and same person explained coffee machine could be used for hot water to make tea. No instructions to explain this. Water then tasted of coffee. Kettle arrived soon after. We stayed as an overnighter before heading to Paris on Eurostar and having seen the hotel for many years, it didn’t meet expectations. Thought it would be a wow but missed the mark.
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ทริป 1 คืน
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10/10 ไร้ที่ติ
27 เม.ย. 2025
Brenton
Brenton, ทริป 6 คืน
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10/10 ไร้ที่ติ
24 เม.ย. 2025
5 star with great location.
Room was very nice. Large bathroom. Bed very good, with very soft sheets. Staff always great.
Robert
Robert, ทริป 3 คืน
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10/10 ไร้ที่ติ
12 เม.ย. 2025
Romantic location wonderful ambience
It wasnt clear how to lower the air conditioning temperature. Too hot all night long.
Loved the ambience of the hotel and discovered that amazing main staircase from the original hotel. It’s hidden away - everyone should see it, it’s a triumph of art and architecture, amazing.
All staff friendly and helpful x x x
Dina
Dina, ทริป 1 คืน
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10/10 ไร้ที่ติ
11 เม.ย. 2025
Short Stay at St Pancras Renaissance
Excellent service throughout and a amazing location
Nick
Nick, ทริป 1 คืน
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10/10 ไร้ที่ติ
10 เม.ย. 2025
A not so hidden gem!
This really is a lovely hotel. Set in the heart of London and part of St Pancras Station. The hotel building has a long history and it may not be immediately obvious that most of the hotel rooms are actually in a new building that is concealed by the original façade. The rooms are big and bright and the staff are very friendly. This is our second time staying and it won't be the last.