Does Simply Rooms & Suites offer free cancellation for a full refund?

Yes, Simply Rooms & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Simply Rooms & Suites?

Sorry, there's no onsite parking at Simply Rooms & Suites.

What are the check-in and check-out times at Simply Rooms & Suites?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM. Express check-out and contactless check-out are available.

What's the area around Simply Rooms & Suites like?

Simply Rooms & Suites is in Hammersmith and Fulham, a short 7-minute walk from West Kensington Underground Station and 3 minutes' walk from Kensington High Street.

Simply Rooms & Suites, London: Hotel Reviews, Rooms & Prices

8/10 Very good

Sep 29, 2025

Good value staff freindly. Decent enough rooms. Did what it said on the tin. Area fine.

Thomas, 1-night trip

10/10 Exceptional

Nov 16, 2024

Location is very accessible

Check in was very quick. Happy with the location , very near to the EILTS testing center. Staffs are friendly. Will book this hotel again.

Marivic, 1-night trip

6/10 Good

Sep 19, 2023

Nice option for a short stay, rooms are quite small and tired but very friendly service, easy check-in and the hotel is a step away from Olympia.

Natasha, 1-night trip

4/10 Fair

Mar 10, 2025

Staff were friendly. Location was convenient. Room was average in condition at best, the laminate floor was swollen and very noisy, the smoke alarm was covered with a plastic bag, meaning this created a health and safety risk. The bathroom was not very clean, dirty grout, cracked floor tile, corroded fixtures and something brown smeared on the tiles.

Jacob, 1-night trip

8/10 Very good

Jan 31, 2024

Good for the money spent and in a central location. Tired property, firm bed and awful pillows

1-night trip

8/10 Very good

Sep 14, 2023

Nice staff. Clean. Good facilities in room.

colin, 1-night trip

6/10 Good

Feb 28, 2025

Good convenient location and friendly reception staff but property is definitely not 4 stars as advertised. More like 2 stars. Blocked sink, broken toilet seat, dirty cups, bad smell in the building and dust under the beds. Run down and needs a total revamp.

Clare, 4-night trip

8/10 Very good

Aug 6, 2023

Everything you need, if you are in London as a tourist.

Max, 1-night trip

4/10 Fair

Apr 28, 2025

Good location but very poor place and service

Overall very poor. The only good thing about this place is the location that is good and quiet too ! Fridge not working they move us another room and again fridge was not working….we were waiting for ages until they gave another room…..bad smell straight away from the entrance….the furniture needs replacing as everything else…. Definitely 100 % not going back ….and my advice is avoid

Ana, 2-night trip

8/10 Very good

Jul 28, 2024

Convenient, get what you pay for

Very convenient for events at Olympia which is why we picked it. This was my second stay. Staff we very helpful and the location is good. The room was clean enough for a couple of days but could do with a good dusting. Bedding (and beds) need replacing and room needs TLC in places but you get what you pay for an no major issues. Wifi was fine for browsing (didn't try streaming), room had lovely aircon and a mini fridge which was very convenient. Room was also generally pretty quiet and housekeeping made it nice and tidy each day. Would probably stay here again for an event at Olympia.

Laura, 3-night trip

6/10 Good

Nov 22, 2024

OK but need to improve

I have used Simply Rooms on a number of occasions and will use them again mainly due to type of accomodation and location. Having had to pay a bond of £100 (refundable this time I was a bit disappointed to find the kettle housing damaged and the window blind inoperable. Having requested extra milk I waited 2 hours before going to reception and explaining I hadn't any.

MAURICE, 2-night trip

8/10 Very good

Aug 6, 2023

Great value for a night while attending an event at the Olympia - for which the entrance was just a couple of minutes from the door! Room was small but clean and well equipped. It could possibly have used a little TLC on wobbly taps etc but not a problem at all for us. The staff were friendly and allowed us to leave our bags after check out. We'll definitely be looking to book again next time we attend an event at the Olympia.

Fiona, 1-night trip

8/10 Very good

May 25, 2024

I was sceptic after reading all the bad reviews online. Yes it is run down, but it’s reflected in the price you pay. They must have changed cleaning companies because I had a very clean room, fresh sheets and towel changes every day. You see the cleaners come in and work every morning for at least half the day. Reception staff very nice

Sarah, 2-night trip

6/10 Good

Nov 1, 2023

The hotel is nice place to stay. Its quiet and comfortable. I also think they should assist customers in lifting their bags to the upper floors as there's no elevator in the building. I struggled with my box to the third floor and got my bag damaged because the stairs is also quite narrow. Water should be made available for every additional days booked. Being entitled to bottle water only at the first day doesn't encourage long staying customers.

Oluwaseyi, 2-night trip

8/10 Very good

Oct 20, 2024

Giving an opinion on a hotel in London is always difficult, considering the average prices of hotels, especially those in central areas. The structure in question is a fairly old building, completely renovated internally, apart from the slightly vintage wooden stairs which evidently date back to the original structure. The rooms are modern, on average small, but not uncomfortable, with complete services and absolute cleanliness, even if the services available are very minimalist (no breakfast, no minibar, no elevator), only a generous availability of excellent English tea, sugar and kettle, with which you can still organize a pleasant pre-breakfast. Overall, considering the prices of the rooms, significantly lower than other hotels in the area, it is a structure that in London has a good quality-price ratio. I think I will use it again.

Paolo Aldo, 2-night trip

6/10 Good

Nov 24, 2023

The property was nice and so was the room, but it was not what we'd call luxury as described on the website. It was clean and th bed comfortable, but the pillows are poor. They are so flat that two even three is not enough for a truly comfortable night. Having said that we managed to sleep ok. For some reason the floor was very noisy, there was a cracking sound which sounded like something being dropped on the floor, whenever you moved. The shower was lovely and the towels nice and big. It was a pleasant stay and very close to Olympia where we'd been during the day. We'd probably stay again, but hopefully the pillows would be better.

4/10 Fair

Nov 24, 2023

This property is a bit shabby and run down and everything is a little grim. The service is not great. I left my dirty towels on the floor to be changed, as instructed, and I got back to find that the cleaner had picked them up and hung them back up again. The person on duty did rectify this when I complained though. Dirty cups and glasses did not get changed. They did not have any hand towels. However it was otherwise well equipped with hairdryer, safe, fridge, tissues, sockets etc and the shower was very good and the room warm.

Helen, 2-night trip

6/10 Good

Feb 12, 2024

Just OK needs a re vamp

The Hotel is in a good location for Olympia, I stayed here for one night. The staff were generally helpful and allowed me to check in an hour early. The place in general is a little tired and wasn't the cleanest hotel i've stayed in. lots of dust on the windows and the matress on the bed was really scuffed which you could feel through the sheets. The floors were really noisy in my room which was annoying for me and no doubt the room underneath. Facilities were ok and the kitchenette in my room was a bonus to cook food and breakfast. The pillows are terrible, super thin and abviosuly not been replaced in years. although i was given 3 of them so that was ample for me on my own. had i been sharing it would have been an issue. cant understand why such a small expense hasnt been taken care of given so many people on the reviews have mentioned this. My car was broken in to and my front window smashed on the road outside the hotel in the middle of the afternoon so if you're traveling by car use a multi story rather than park outside. Apparently not the first time its happened yet the Hotels CCTV that was directly outside the hotel wasnt working. Not the best stay for various reasons but an ok hotel for the price if you're visiting a show at olympia.

benjamin, 1-night trip

10/10 Exceptional

Nov 26, 2025

Did what it needed to do for the price and location, clean, tidy, nice staff.

Alex, 1-night trip

8/10 Very good

Dec 12, 2025

Fine

Charles, 1-night trip

4/10 Fair

Dec 12, 2025

Room was not clean and had many defects.

Cathy, 1-night trip

6/10 Good

Oct 12, 2025

Not so great, but was warm and convenient

Stephen, 1-night trip

10/10 Exceptional

Aug 20, 2025

The staff has been the kindest I’ve ever talked to, we had issues with our flight due to terrible weather conditions and they still waited for us to arrive safe and sound. I cannot thank them enough for all their help and understanding with our situation

Rolando, 2-night trip

2/10 Poor

Nov 14, 2025

This was among the poorest experiences I have had while booking through Hotels.com. I suppose these things happen but the facilities were NOT as advertised. Specifically they advertised a laptop-sized safe which was just NOT the case. Coupled with the fact that my room window had no lock on it thereby giving full access to the room from the outside, I just couldn't leave my work laptops in the room or sleep comfortably. Anyone could literally slide the window open from the outside and walk right into the room. I ended up checking out a mere 4 hours after I checked-in. The last bitter sting in the end was I that prepaid for three nights and the property would not issue a refund (which is in accordance to their policy). I guess Hotels.com offers booking insurance for a reason--I've just never needed it in almost ten years of using the platform. Oh well, at least the staff was friendly, but good heavens, what a complete and utter let down this experience was! I won't be back.

Sadauki, 3-night trip

2/10 Poor

Jun 9, 2025

Avoid

The room was small, dirty and smelled awful. I was checked in for 3 nights but left after the first

3-night trip

Simply Rooms & Suites

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