Location is perfect, and because new lockdown restrictions were imposed just before our stay, we were spared the usual street noise from tourists and diners on the square outside our window. But that also, meant that we could not enjoy the restaurant or lounges in the facility. (Pilots and crew with Fedex had their own lounge area though). Breakfast was picked up in a paper bag and room service had a limited menu. The staff made us feel welcome by offering an extra kettle and tea, however, in such a situation where occupancy is likely low, one wonders why not go the extra mile and offer an upgrade so we will rave and likely come back? The bed was fine but the bathroom could use an update -- dirty tile grout and chipped tub). Water pressure not great.