โลเตลไอแลนด์เซาท์

Not very nice to make negative comments on a hotel in such difficult time... To start, I asked 48h before arriving to get a room with a king size bed. The hotel informed me that it would be subject to availabilities upon arrival. We so arrived at 4pm for the check in in 3/09 but none was available. So they upgraded us to a higher floor but we did not get that much choice anyway. Secondly the biggest disappointment was the pool. First we got informed that the pool would be closed on Sunday for maintenance from 10.00 am to 1 pm while I also sent a message 2 days before coming to make sure that the pool was well opened during our venue. The Hotel answered that yes by giving me the opening hours. So it was quite a bad surprise to hear that. So we got an early check out at 3pm but the idea about not going to the pool as we wanted was such a disappointment. We then went to our room: decent size and finally one of the 2 twins bed were big enough for 2 people. We got a paper that the pool was closed the day after not for maintenance but for a private event. Arriving at the pool, what a bad surprise to see than only 4 sunbeds were set up of course all taken at 4.30 pm. Our choices were either to get plastic dirty and rusted chairs or to lay down on the floor... both options were totally uncomfortable. We could not really enjoy a nice time there so we left. Thirdly, we had to sleep all night with a very uncomfortable noise of ventilation not coming with the AC which was off.

L Hotel is a nice but dated hotel. Nice staff. Generally clean. But the furniture looks to be from the last century. We requested a non smoking room, but the remnants of the smoke smell lingered strong in the room.

Room furnitures a little bit old, room clean, big room

Nice and easy good location for our Purpose Will come back again in the Near futur

As always amazing experience at this hotel. The staff is wonderful and great facilities. This is by far the best hotel I have experienced in Hong Kong. The staff is absolutely amazing, very helpful, professional, and most importantly kind people. From the reception team to the housekeeping to, bellman (Eddie), I couldn’t ask for a better experience. Eddie is an amazing person, very professional and helpful. The entire staff goes out of their way to help you. I am genuinely grateful to find this hotel and will never stay anywhere else. Super clean facilities, great food and gym. You can’t ask for a better experience! The L’hotel Island South receives my highest recommendation. You won’t find a better hotel in Hong Kong! Keep up the great work! Thank you!!

Convenient location, spacious room, reasonable price

Staff are sincere and courtesy Value for money ! Good choice on escaping from daily work life for A day or 2! Swimming pool though is not big but is good and clean Nice Fitness Centre

No food nearby. Room service gives food like delivery instead of nice presentation

I am really impressed with the customer service. Never seen customer service like this in HK. Did all the small things correct. One of the best hotels, I have stayed at

fast check in/check out value for money good service