Last minute stop over, having lived in Bournemouth for nearly 40 year's I knew of the hotel but never stayed!
Upgrade was a nice touch, friendly helpful reception staff, lady with pink hair.
Room was tired looking but comfortable enough and it was clean.It had what I needed.
But unfortunately it was noisy, you could hear doors banging, TV's, I could someone snoring too. But the real noise started when a group of people got back to their room around midnight, they were a floor down, had to close all my windows on a muggy night. Unfortunately no fan in the room! And then the noises would quieten then start up this went on till gone 3.30am. Doors slamming, in and out! Local drug dealers? Who knows but I know the area well!! When you finally drift off all the doors start again for people going down to breakfast! Walls paper thin.
Spoke to the manager when I left after having practically zero hours sleep. He said there had been other complaints, and one older lady got up to tell them to shut up! No staff around, an emergency number but what is classed as an emergency?! Surely better to have a staff member on a night shift to keep an eye and ear out to shut people like this down as it causes misery to people trying to get some rest. The manager didn't seem overly bothered! I won't use the hotel again or recommend it.