Experience the vibrant Hamburg-Mitte at Motel One Hamburg - Alster, where you can unwind with a drink at the bar or take in the views from the terrace. Connect to free WiFi and enjoy bike rentals for exploring nearby attractions.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Air conditioning
Bar
Parking available
24/7 front desk
Pet-friendly
Non-smoking
Main amenities (10)
Daily housekeeping
Breakfast available
Self parking
Bar/lounge
Terrace
24-hour front desk
Snack bar/deli
Multilingual staff
Luggage storage
Bike hire
Feel at home (6)
Children stay free
Private bathroom
Television
Terrace
Daily housekeeping
Blackout curtains
The current price is ฿3,105
฿3,105
฿3,775 total
includes taxes & fees
31 Aug - 1 Sept
Room options
View all photos for Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
8.08.0 out of 10
Very good
9 reviews
(9 reviews)
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
Hairdryer
16 sq m
Sleeps 2
1 Queen Bed
View all photos for Comfort Room (queen size or king size bed and view)
Comfort Room (queen size or king size bed and view)
Hamburg (ZMB-Hamburg Central Train Station) - 13 min walk
Hamburg Dammtor Station - 30 min walk
Lohmuhlenstrasse U-Bahn - 2 min walk
Berliner Tor Station - 8 min walk
Lubecker Street U-Bahn - 9 min walk
Restaurants
Frau Möller
Back-Lava - 5 min walk
Singh
Curry Lounge - 2 min walk
Pars - 2 min walk
About this property
Motel One Hamburg - Alster
When you stay at Motel One Hamburg - Alster, you'll be a short five-minute drive from Hamburg City Hall and Miniatur Wunderland. You can unwind with a drink at the bar/lounge, and continental breakfast is available daily. Other highlights at this eco-friendly hotel include a snack bar/deli and a terrace. Public transportation is only a short walk: Lohmuhlenstrasse U-Bahn is steps away and Berliner Tor Station is 8 minutes.
Languages
English, German
At a glance
DONE
Hotel size
460 rooms
Arranged over 19 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 1 total)*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered on-site self-parking (EUR 20.00 per day)
On-site parking is limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Bar/lounge
Snack bar/deli
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Luggage storage
Multilingual staff
Bike hire
Facilities
1 building/tower
Built in 2010
Terrace
Accessibility
Lift
Wheelchair-accessible
Low-height worktop and sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Special features
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Here's the breakdown, no surprises
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 6 per person, per night
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 16.90 to 17.90 for adults and EUR 0 to 17.90 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15.00 per pet, per night
Parking
Covered self-parking costs EUR 20.00 per day
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cashless transactions are available.
Also known as
Motel One Hamburg-Alster
Motel One Hotel Hamburg-Alster
Motel 1 Hamburg Alster
Motel One Hamburg Alster Hotel Hamburg
Motel One Hamburg-Alster Hotel
Motel One Hamburg Alster
Motel One Hamburg Alster
One Hamburg Alster Hamburg
Motel One Hamburg - Alster Hotel
Motel One Hamburg - Alster Hamburg
Motel One Hamburg - Alster Hotel Hamburg
Frequently asked questions
Does Motel One Hamburg - Alster offer free cancellation for a full refund?
Yes, Motel One Hamburg - Alster does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Motel One Hamburg - Alster?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 15.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Motel One Hamburg - Alster?
Yes. Self-parking costs EUR 20.00 per day. Parking spaces may be limited.
What are the check-in and check-out times at Motel One Hamburg - Alster?
Check-in start time: 3 PM; check-in end time: 5:30 AM. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Motel One Hamburg - Alster?
No, this hotel doesn't have a casino, but Casino Reeperbahn (6-min drive) is nearby.
What's the area around Motel One Hamburg - Alster like?
Motel One Hamburg - Alster is located by the river in Hamburg-Mitte, a short 2-minute walk from Lohmuhlenstrasse U-Bahn and 14 minutes' walk from Moenckebergstrasse.
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Motel One Hamburg - Alster Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Reviews
8/10 Very good
30 May 2025
...
Martin
Martin, 1-night trip
10/10 Exceptional
22 Jul 2022
quiet and convenient
Menggang
Menggang, 2-night trip
10/10 Exceptional
18 Jul 2023
Fidel at the desk was very helpful and atttentive..infact all staff were very accomodating and friendly..very beautiful clran modern hotel..glad i stayed here
David
David, 3-night trip
8/10 Very good
28 Feb 2024
Hamburg hotel
It was Ok, room too hot.
malcolm
malcolm, 1-night trip
10/10 Exceptional
1 Jan 2023
Super
Nienke
10/10 Exceptional
27 Jul 2024
Fine but not a favorable location
The hotel was fine and had parking. The neighborhood I would not visit again. I would go for Neustadt or rotherbaum next time
Jonas
Jonas, 2-night trip
6/10 Good
20 Jan 2024
I stayed one night and it was a comfortable stay.
Here are the pros and cons for me:
Pros:
-The gentleman at reception was polite and very efficient. As the room was vacant he offered me a much earlier check in which was very useful as I had arrived early.
-Hotel and the room were very clean.
-It is located very close to a metro station, the area is fairly decent and not far from the city centre.
It was a cold winter day. The room was quiet.
Cons:
There is no coffee/tea making facility in the room, which is a standard everywhere I have stayed before.
I did not see any bins in the room and had to use the toilet bin for my rubbish.
The room did not have a wardrobe. There was a basic rack however.
I expect the above basic room facilities of a hotel in this class.
Will I stay again? Only if I have to and found no better options.
Alirteza
Alirteza, 1-night trip
10/10 Exceptional
7 Aug 2025
evelyne
evelyne, 3-night trip
10/10 Exceptional
4 Aug 2025
Bengt anders
Bengt anders, 2-night trip
10/10 Exceptional
14 Jul 2025
Rafat
Rafat, 1-night trip
10/10 Exceptional
8 Jul 2025
Klaus
Klaus, 1-night trip
10/10 Exceptional
4 Jul 2025
Kai
Kai, 1-night trip
10/10 Exceptional
14 Jun 2025
Très bon hôtel. L’unique souci est la longue queue au petit déjeuner aux heures de pointe malgré la très grande salle. Mais il y a vraiment beaucoup de clients car 19 étages.
Frederic
Frederic, 2-night trip
6/10 Good
17 May 2025
Verified traveller
3-night trip
10/10 Exceptional
27 Apr 2025
Best hotel in Hamburg
Saajandeep
Saajandeep, 1-night trip
6/10 Good
22 Apr 2025
Nogenlunde men kun lige
Værelset opfyldte behovet for en enket ovenatning men ikke mere end det.. Vi ankom 2 påskedag hvor meget er lukket det var comforten på hotellet så også.. som i man kunne ikke en gang købe en kop kaffe.. og servicen fra receptionen var total værdiløs.. det lykkes heldigvis at få en halvkogt kop fra en kiosk nogle 100 meter fra hotellet..
Så Motel One op jer og sæt en automat op til jeres gæster
Marco
Marco, 1-night trip
10/10 Exceptional
14 Apr 2025
John
John, 3-night trip
8/10 Very good
6 Apr 2025
Soweit so gut.
Preis-Leistungsverhältnis war in Ordnung. Die Lage des Hotels ist sehr gut, da direkt vor dem Eingang die U-Bahn Station ist. In der näheren Umgebung genug Restaurants und Einkaufsmöglichkeiten ein kleiner Park liegt direkt gegenüber. Leider war die Warmwasserversorgung im 12 Stock etwas schwankend und die Klimaanlage hat nicht funktioniert.
Michaela
Michaela, 5-night trip
10/10 Exceptional
5 Apr 2025
Benjamin
Benjamin, 2-night trip
8/10 Very good
31 Mar 2025
Nathalie
Nathalie, 2-night trip
10/10 Exceptional
25 Mar 2025
Fabio
Fabio, 1-night trip
8/10 Very good
13 Mar 2025
Alles gut - wie immer.
Arjan
Arjan, 1-night trip
10/10 Exceptional
11 Mar 2025
top wie immer, wird jedoch immer teurer. Schade drum!
Verified traveller
1-night trip
6/10 Good
16 Feb 2025
Für 2 Nächte in Ordnung, für deutlich länger ist es mir persönlich zu klein und spartanisch eingerichtet.
Personal ist Mittelmaß, sauber ist es allerdings.
Leise sind die Zimmer auch.
Das Frühstück ist sehr mau und dafür echt teuer.
Wir empfehlen 2 Straßen weiter ein türkisches Restaurant mit täglichem günstigeren Frühstück und viel mehr Auswahl. 👍