It turns out this hotel was under construction during our stay. This was a huge disappointment. Within minutes my husband was notified that the pool would be closed for the next 3 days for painting. We have young children; that is one of the things they look forward to at a hotel is the pool. We were able to swim the first day, but the pool water was disgusting. The water was green with a film on top. It looked like a pond. The lobby was half covered by a tarp hanging from the ceiling the entire time. The floors were always covered in dirt and debris.
Sarah
ทริป 4 คืน
2/10
kayla
ทริป 3 คืน
6/10
This hotel was under construction during our stay. We did not have the option of a hot breakfast, just grab ‘n go style. The room itself was clean. It just seemed older in a lot of ways.
Amy
ทริปกับครอบครัว 1 คืน
6/10
I’ve stayed at worse, but this was not the best.
Brandi
ทริปกับครอบครัว 2 คืน
8/10
I wish I had known they were in the middle of remodeling; however, the staff was quite kind and helpful. They were extremely accommodating with everything going on. The remodeling mostly affected breakfast. All the items were of the grab, heat, and go instead of their usual. Like I said though, the staff was very kind.
Robin
ทริปกับครอบครัว 3 คืน
8/10
Great location, friendly and accommodating staff but the hotel was under a massive renovation and we felt like it should have been communicated better but none the less once completed we would be fine staying here again
Jade
ทริปกับครอบครัว 1 คืน
8/10
Debbie
ทริปกับครอบครัว 1 คืน
10/10
Great price and very clean. Good / friendly service as well. We were very happy with the hotel. We inspect every bed when we check in at a hotel, and this was by far the cleanest hotel that we have ever stayed at.
Andrew
ทริปกับครอบครัว 2 คืน
10/10
Enjoyed my stay here. Check in was extremely easy. The breakfast was hot fresh and plentiful being that I was with an extremely large group. Even with construction going on the stay was pleasant. Will definitely stay again. The staff was pleasant and always visible to handle any issues or concerns (which only one issue the television happened but they handled it as soon as it was reported.) Thank you SpringHill for making my yearly winter experience a great one.
Glenda
ทริป 1 คืน
10/10
Andrew
ทริป 1 คืน
10/10
Cynthia
ทริป 2 คืน
6/10
Our room was nice, the tv placement was strange and not very functional… breakfast was chaotic and not exceptionally clean
Olivia
ทริป 1 คืน
10/10
My wife and myself stayed here with our 3 kids. The room was plenty large enough for us all. Beds were clean and comfortable, pool was kinda small so it did get packed but my kids had a ton of fun swimming every night.
Jared
ทริปกับครอบครัว 3 คืน
10/10
Amanda
ทริปธุรกิจ 2 คืน
8/10
Friendly staff
Sussette
ทริปกับครอบครัว 4 คืน
10/10
Zeily
ทริป 1 คืน
8/10
Troy
ทริป 4 คืน
2/10
This was the worst stay ever, the hotel front desk, worker gave out room keys to anybody who came up and asked for my last name and room number, We were with a football team and this happened to multiple peoples room very unsafe!!!
Katy
ทริปกับเพื่อน 1 คืน
8/10
Our room was clean, and everything in good condition. We had a small problem with housekeeping failing to replace used towels, however this was quickly rectified by staff. Overall, we had a good stay.
Clair
ทริป 2 คืน
10/10
Crystal
ทริป 1 คืน
10/10
Very good
al
ทริป 1 คืน
10/10
Exceptional cleanliness. Ok😁
Christopher
ทริป 1 คืน
10/10
Nice little trip to pigeon forge for jeep invasion
Angel
ทริปกับครอบครัว 1 คืน
10/10
Process was simple, staff was helpful, breakfast was good, bed was comfortable! Beautiful property.