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THE MARK GRAND HOTEL

3.0 star property
Hot springs hotel with full-service spa, connected to a shopping center, near Saitama Super Arena
Hot springs hotel with full-service spa, connected to a shopping center, near Saitama Super Arena

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Photo gallery for THE MARK GRAND HOTEL

Gym
2 indoor pools
2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Reception
Exterior
Close to Omiya Park and Railway Museum, THE MARK GRAND HOTEL offers a tranquil escape. Relax at CENTRAL WELLNESS CLUB, the onsite spa or take a dip in one of the two indoor pools. With free WiFi and multiple dining options on-site serving Japanese cuisine for breakfast, lunch or dinner.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Pool
  • Spa
  • Parking available
  • 24/7 front desk

Main amenities (12)

  • Housekeeping (on request)
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 indoor pools and 3 hot tubs
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Coffee shop/cafe
  • 6 meeting rooms
  • Meeting rooms

Feel at home (6)

  • Children stay free
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)
  • LCD TV
  • Minibar (stocked, free items)
$42 nightly
The total price is $47
Sep 8 - Sep 9

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | 1 bedroom, free minibar, in-room safe, desk

Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 420 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Mark Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Mark Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | 1 bedroom, free minibar, in-room safe, desk

Mark Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, Non Smoking (Check out time: 10:00)

1 bedroom, free minibar, in-room safe, desk

Traditional Room, Non Smoking (Check out time: 10:00)

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • 474 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | 1 bedroom, free minibar, in-room safe, desk

Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Check out time: 10:00)

Double Room, Non Smoking (Check out time: 10:00) | 1 bedroom, free minibar, in-room safe, desk

Double Room, Non Smoking (Check out time: 10:00)

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking (Check out time: 10:00)

1 bedroom, free minibar, in-room safe, desk

Standard Twin Room, Non Smoking (Check out time: 10:00)

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Free bottled water
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking (Check out time: 10:00)

Superior Twin Room, Non Smoking (Check out time: 10:00) | 1 bedroom, free minibar, in-room safe, desk

Superior Twin Room, Non Smoking (Check out time: 10:00)

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Free bottled water
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking (Check out time: 10:00)

1 bedroom, free minibar, in-room safe, desk

Twin Room, Non Smoking (Check out time: 10:00)

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Free bottled water
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | 1 bedroom, free minibar, in-room safe, desk

Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 420 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | 1 bedroom, free minibar, in-room safe, desk

Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Free bottled water
  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | 1 bedroom, free minibar, in-room safe, desk

Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard Single Room, Non Smoking (Check out time: 10:00)

Standard Single Room, Non Smoking (Check out time: 10:00) | 1 bedroom, free minibar, in-room safe, desk

Standard Single Room, Non Smoking (Check out time: 10:00)

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Free bottled water
  • 205 sq ft
  • Sleeps 1
  • 1 Twin Bed

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  • Spa
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8.8 out of 10, Excellent, 1,006 reviews
$76 nightly
The price is $86
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About the neighborhood

Map
3-2 Shintoshin Chuoku, Saitama, Saitama, 330-0081

What's nearby

  • Saitama Super Arena - 8 min walk - 0.7 km
  • Omiya Park - 4 min drive - 3.5 km
  • Railway Museum - 5 min drive - 4.8 km
  • Omiya Bonsai Art Museum - 5 min drive - 5.2 km
  • Saitama Stadium 2002 - 11 min drive - 9.9 km

Getting around

  • Haneda Airport (HND) - 89 min drive
  • Narita Intl. Airport (NRT) - 115 min drive
  • Miyahara station - 4 min drive
  • Saitama-Shintoshin Station - 8 min walk
  • Yonohommachi Station - 22 min walk

Restaurants

  • ‪サイゼリヤ - ‬4 min walk
  • ‪麺家 紫極 - ‬8 min walk
  • ‪ミライザカ - ‬13 min walk
  • ‪鳥貴族 さいたま新都心店 - ‬13 min walk
  • ‪杵屋 さいたま新都心店 - ‬9 min walk

About this property

THE MARK GRAND HOTEL

THE MARK GRAND HOTEL offers a great location, putting you within a 15-minute walk of Saitama Super Arena. Guests can be pampered with spa services at the spa, and 日本料理 秋ヶ瀬, one of 2 restaurants, serves Japanese cuisine and is open for lunch and dinner. Other highlights include 2 indoor pools, a bar/lounge, and a health club.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 34 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Covered onsite self parking (JPY 1500 per night; includes in/out privileges)
    • Covered onsite extended parking (JPY 1500 per day)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining

Traveling with children

  • Children stay free (see details)

Working away

  • 6 meeting rooms
  • Conference space (4489 square feet)

Services

  • 24-hour front desk
  • Romance packages

Facilities

  • Health club
  • 2 indoor pools
  • Full-service spa
  • 3 hot tubs
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Central Wellness Club. The spa is equipped with a sauna. The spa is open select days. There are hot springs/mineral springs on site.

Dining

日本料理 秋ヶ瀬 - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required.
Sereno - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 4000 per person

Renovations and closures

The following facilities or services will be unavailable from August 16 2025 to August 18 2025 (dates subject to change):
  • Hot springs
  • Sauna
  • Spa
  • Swimming pool

Parking

  • Covered self parking costs JPY 1500 per night with in/out privileges
  • Covered extended parking costs JPY 1500 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 7:00 PM

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

THE MARK GRAND HOTEL Hotel
THE MARK GRAND HOTEL Saitama
THE MARK GRAND HOTEL Hotel Saitama

Frequently asked questions

Does THE MARK GRAND HOTEL offer free cancellation for a full refund?

Yes, THE MARK GRAND HOTEL does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at THE MARK GRAND HOTEL?

Yes, there are 2 indoor pools. Guests have pool access from 10:00 AM to 7:00 PM. The pool will be unavailable from August 16 2025 to August 18 2025 (dates subject to change).

Are pets allowed at THE MARK GRAND HOTEL?

Sorry, pets aren't allowed.

Is parking offered on site at THE MARK GRAND HOTEL?

Yes. Self parking costs JPY 1500 per night. Extended parking costs JPY 1500 per day.

What are the check-in and check-out times at THE MARK GRAND HOTEL?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM.

What is there to do at THE MARK GRAND HOTEL and nearby?

Have fun during the warmer months with activities nearby such as swimming. Enjoy treatments at the spa, a relaxing soak in one of the 3 hot tubs, and an invigorating swim in one of the 2 indoor swimming pools. THE MARK GRAND HOTEL also has a sauna and a steam room.

Are there restaurants at or near THE MARK GRAND HOTEL?

Yes, there are 2 onsite restaurants, featuring Japanese cuisine.

What's the area around THE MARK GRAND HOTEL like?

THE MARK GRAND HOTEL is in Shintoshin, a short 8-minute walk from Saitama-Shintoshin Station and 11 minutes' walk from Saitama Super Arena.

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THE MARK GRAND HOTEL Reviews

Reviews

9.8

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Super comfortable hotel with large room and for a very fair price
Pascal, 1-night trip

10/10 Exceptional

10/10 Best hotel I have ever stayed at. Will stay again
Chris, 8-night trip

10/10 Exceptional

Wow. What a beautiful hotel and spacious room. Wish we could have stayed longer than just overnight. Within walking distance to a couple of train stations.
Steven, 1-night trip

10/10 Exceptional

Nice
Derrick, 2-night trip

8/10 Very good

A very good stay at a modern and pleasant hotel. Staff are friendly and their service is good. The main issue for me was that the gym, whose management is outsourced and caters mainly to the local population, only opens at 9 am and is closed all day on Mondays. This makes it really inconvenient for business travellers that try to stay fit by working out early before the business day begins. Furthermore the gym attracts a charge of JPY 1100 that needs to be settled at entry and cannot be charged to the room
Federico, 2-night trip

8/10 Very good

miura, 1-night trip

10/10 Exceptional

ラウンジ

駅から遠いのが唯一の難点でした。それ以外はラウンジでの飲み物サービスが最高でした。
2-night trip

10/10 Exceptional

Yoshika, 1-night trip

10/10 Exceptional

FAN, 2-night trip

10/10 Exceptional

AZUSA, 1-night trip

10/10 Exceptional

眺めがよく、部屋はもちろんホテル全体とてもきれいです。今回は13階でしたので湯船とシャワーが別になっていることも嬉しいポイントです。また伺いたいです。
YUMIKO, 1-night trip

10/10 Exceptional

非常に綺麗でスタッフの方も丁寧に対応してくれます。落ち着いた雰囲気でゆったり過ごせるホテルでした。
Yuta, 1-night trip

8/10 Very good

SEIICHIRO, 1-night trip

10/10 Exceptional

Harumi, 4-night trip

10/10 Exceptional

部屋もサービスも良かった
SUZUKI, 1-night trip

10/10 Exceptional

1-night trip

8/10 Very good

房間有特色，價錢抵住。
Wai Man Adeline, 1-night trip

10/10 Exceptional

Kotono, 1-night trip

10/10 Exceptional

とても清潔で綺麗
Miyuki, 1-night trip

10/10 Exceptional

さすがPlan do cでした！ 空間、サービス共に最高でした！ また利用させていただきます。
Daisuke, 1-night trip

10/10 Exceptional

SW, 1-night trip

10/10 Exceptional

とても静かでチェックアウトが12時だったのでのんびり出来ました従業員の方がとても丁寧な接客して貰えてよかったてす。
Maki, 1-night trip

10/10 Exceptional

TAIJIRO, 1-night trip