8/10 ดีมาก
6 ส.ค. 2025
Great apartment, horrible service
The apartment was amazing! But it's a furnished apartment in a 21 floor building. Was very confused on where to park and where to go to get our keys, then because it's actual apartments there are no carts to bring your stuff up or down, and there was only 1 elevator working out of 4, so you can imagine how hard that was to bring all our stuff up, the elevator was full everytime it got to us and I wasn't carrying stuff up 10 flights of stairs! It took like 2 hours to get our stuff up to the apartment and most of that was waiting for the elevator. Once that was out of the way, it was good, the apartment was really nice, the lounge areas and pools were really nice also. The power went out for a little bit the one day and wasn't sure who to call about it. Have to pay $20 each day to park, and make sure you go in retail parking, not residential (though since we were staying there, I think parking should be included, isn't there a way to get a guest pass?) If you leave though, you have to get another ticket for parking each time you return. My kids really enjoyed the lounge areas, but it was actually too cold to go swimming.Then we had to go through everything again when checking out,trying to get the elevator without the fob, that we had to leave on the counter, the concierge made some of my party walk instead of just using their fob to help us get down to our car.They had luggage and two babies,it was a toll on them to have to walk down stairs and then the garage! Unprofessional!
Shannon
Shannon, ทริปกับครอบครัว 2 คืน
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