2/10 แย่
10 เม.ย. 2025
Admin mistake
On arrival found that they had made a mistake with our booking and only had a one bedroom apartment when I'd paid and booked a two bedroom. They apologised and offered to bring up a mattress to put on the floor. The apartment didn't seem to have enough floor space for another mattress and didn't want to sleep on the floor anyway. They offered another 2 bedroom at another property in a different location. Sent pictures and we agreed to go to that property. It didn't look like the pictures. It was old, dirty and in poor condition. We paid for a premium beautiful place and got the dump we finished up in. When I asked for a refund for the difference for what I'd paid, no response.
Kim
Kim, ทริป 1 คืน
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