The location is amazing, right in the heart of Old Montreal and walkable to all of the restaurants and shops. Luxury Transit was very easy to communicate with and check-in/check-out was very simple. I withheld a star in the overall experience because I wanted to share feedback about the “personal touch”. For customer experience it can go a long way to add an extra touch. The big one is having more than 2 towels for a multiple night stay, but a couple bottles of water in the fridge, a friendly note, blankets for the couch, etc. Also to note, the pillows were quite uncomfortable and the rooms looking out to the alleyway, you need the complimentary earplugs because the businesses do their recycling at 4AM (throwing glass bottles and rolling bins around the cobblestone). Otherwise we enjoyed the access to the area!