Legacy Te Waonui Hotel Franz Josef

5.0 star property
Luxury hotel in Franz Josef Glacier with restaurant and bar/lounge

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Photo gallery for Legacy Te Waonui Hotel Franz Josef

Exterior
Property preview
Deluxe Room, 1 King Bed | Living area | LCD TV, MP3 dock
Restaurant
Bar (on property)
Nestled in nature, Te Waonui Forest Retreat offers a serene escape with a garden and laundry facilities. Cycle through the surroundings or unwind with a massage at this luxury eco-certified hotel. With fine dining at Canopy Restaurant, high-speed WiFi, and attentive staff praised by guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Connecting rooms available
  • Non-smoking
  • Laundry facilities
  • Spa

Main amenities (11)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Coffee shop/cafe
  • Spa services
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Self-serve laundry
  • Concierge services
  • Tour/ticket assistance
  • Bike hire

Feel at home (6)

  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Daily housekeeping
The current price is ฿15,899
฿21,856 total
includes taxes & fees
10 Nov - 11 Nov

Why we love this property

Wellness and spa retreat
Pampered guests receive rejuvenating massages at this hotel's spa services. A serene garden provides the perfect setting for post-treatment relaxation.
Luxury garden escape
Marvel at the lush garden sanctuary in this luxury hotel. A verdant oasis awaits, offering nature-inspired tranquility for discerning travellers.
Premium sleep comfort
Sink into premium bedding after a day of exploring. Heated bathroom floors create a cosy atmosphere, and dressing gowns await for ultimate relaxation.

Room options

Available filters for rooms
Showing 6 of 6 rooms

Deluxe King Room

  • Sleeps 2

Deluxe Two Queen Room

  • Sleeps 4

Deluxe Accessible Room

  • Sleeps 3

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 2 Queen Beds

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Accessible

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

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About the area

Map
3 Wallace Street, Franz Josef, Franz Josef Glacier, Westland, 7856

What's nearby

  • Glacier Hot Pools - 3 min walk - 0.3 km
  • Waiho Hot Tubs - 3 min walk - 0.3 km
  • Westcoast Wildlife Centre - 5 min walk - 0.5 km
  • Our Lady of the Alps - 8 min walk - 0.7 km
  • St James Anglican Church - 10 min walk - 0.9 km

Restaurants

  • ‪Full Of Beans Cafe - ‬5 min walk
  • ‪Landing Bar & Restaurant - ‬4 min walk
  • ‪Monsoon Bar - ‬2 min walk
  • ‪SnakeBite Brewery - ‬4 min walk
  • ‪Alice May - ‬3 min walk

About this property

Legacy Te Waonui Hotel Franz Josef

Enjoy your visit to Franz Josef Glacier with a stay at Legacy Te Waonui Hotel Franz Josef. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include a bar/lounge and a garden. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 100 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 10 PM
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The property charges 1.5 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site valet parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Skydiving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Bike hire

Facilities

  • Garden
  • Spa services

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Espresso maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Balcony or patio
  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Canopy Restaurant – On-site fine-dining restaurant. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 1.5 per cent

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Te Waonui
Te Waonui Forest
Te Waonui Forest Retreat
Te Waonui Forest Retreat Franz Josef Glacier
Te Waonui Forest Retreat Fran
Te Waonui Forest Retreat Hotel Franz Josef Glacier
Te Waonui Retreat
Waonui Forest Retreat
Te Waonui Forest Retreat
Legacy Te Waonui Franz Josef
Legacy Te Waonui Hotel Franz Josef Hotel
Legacy Te Waonui Hotel Franz Josef Franz Josef Glacier
Legacy Te Waonui Hotel Franz Josef Hotel Franz Josef Glacier

Frequently asked questions

Does Legacy Te Waonui Hotel Franz Josef offer free cancellation for a full refund?

Yes, Legacy Te Waonui Hotel Franz Josef does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Legacy Te Waonui Hotel Franz Josef?

Sorry, pets aren't allowed.

Is parking offered on site at Legacy Te Waonui Hotel Franz Josef?

Yes, there's free valet parking.

What are the check-in and check-out times at Legacy Te Waonui Hotel Franz Josef?

Check-in start time: 3:00 PM; check-in end time: 10 PM. Check-out time is 11:00 AM.

What is there to do at Legacy Te Waonui Hotel Franz Josef and nearby?

Have fun with nearby activities such as hiking, mountain biking and rafting. Additional recreation nearby includes ecotours. Enjoy amenities such as spa services and a garden.

Are there restaurants at or near Legacy Te Waonui Hotel Franz Josef?

Yes, there's an on-site restaurant, Canopy Restaurant.

Does Legacy Te Waonui Hotel Franz Josef have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Legacy Te Waonui Hotel Franz Josef like?

Legacy Te Waonui Hotel Franz Josef is a short 3-minute walk from Glacier Hot Pools and 3 minutes' walk from Westcoast Wildlife Centre.

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Reviews

Legacy Te Waonui Hotel Franz Josef Reviews

9.2

Wonderful

9.8

Cleanliness

9.2

Location

9.6

Staff & service

9.6

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • Breakfast was generous with good options and a wonderful buffet. (7 reviews)
  • The restaurant offered excellent food and exceptional service in a beautiful setting. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Restaurant
Spa
Breakfast
Food
Walking
Luxury

Reviews

10/10 Exceptional

Superb in every way. Staff were exceptional, rooms so comfortable, dining excellent, and the site was very relaxing and close to everything
Jeffrey, 2-night trip

10/10 Exceptional

Beautiful property, excellent service and food - especially the five course supper
Susan, 1-night trip

10/10 Exceptional

Friendly staff in a relaxed atmosphere. Hotel grounds were lovely.
Jon, 1-night trip

10/10 Exceptional

Friendly and helpful staff and great breakfast. Highly recommend.
Mark, 2-night trip

8/10 Very good

Really lovely location. The staff were fantastic. The room was smaller than expected but well appointed. The food on the dinner menu was delicious and the breakfast buffet was generous with good options. A great place to stay in an amazing part of NZ
James, 3-night trip

10/10 Exceptional

Impeccable service from the moment we arrived, nothing was a problem and made us feel so welcome, would definitely come back.
Hayden, 1-night trip

10/10 Exceptional

Spacious, clean, beautiful. Courteous staff. Excellent food (dinner was included). Convenient to hiking and other activities. Will definitely come back.
kristen, 2-night trip

10/10 Exceptional

Love staying here! ♥️
Sarah-jean, 1-night trip

10/10 Exceptional

Superb hotel and friendly staff

What an amazing stay at a beautiful property surrounded by lovely flora and forms. Service and food were exceptional as was the room and view into the beautiful garden. 5 course diner was exceptional. Relaxed absently service from all.
Juliet, 1-night trip

10/10 Exceptional

Staff were amazing, very friendly and welcoming. Kiwi juice and hot towels on arrival was so appreciated. Buffet breakfast was great. Chocolates and water to our room was a nice touch. There are washing machines and dryers for guests to use.
Lara, 2-night trip

10/10 Exceptional

Just stayed here one night but it was amazing. Service was top notch and the 5 course dinner was awesome. Service by all employees was superb.
Morgan, 1-night trip

8/10 Very good

Spent 5 nights. Staff was very accommodating. Room was good. Had breakfast and dinner included. Overall it was nice but over priced. Not considered a five star.
david, 5-night trip

8/10 Very good

Nice hotel

This is a lovely place to stay. Reception staff are excellent. Very pricy meals.
Maria, 3-night trip

10/10 Exceptional

An amazing place to stay, with attention to detail, spacious rooms and great service.
Rachel, 1-night trip

10/10 Exceptional

Beautiful hotel
Sarah, 2-night trip

10/10 Exceptional

Beautiful and quiet property. Staf
Elizabeth, 3-night trip

10/10 Exceptional

The restaurant was amazing.
Mark, 2-night trip

10/10 Exceptional

Exceptional service and quality from the moment we arrived. The staff, rooms and amenities were 💯✔️👌
Tom, 1-night trip

6/10 Good

Best offering in the area. Friendly staff, agree with other reviews def not a 5 star but comfortable and prob the most ‘up market’ hotel in Franz josef. Food is good but again 2 nights of 5 courses is unnecessary- some healthy options would be better….
Maria, 2-night trip

6/10 Good

Definitely not a 5 star and overpriced. Still a nice property . The dinner is quite good but the buffet breakfast (for the price) is not. Worst scrambled eggs ever!
Dennis, 2-night trip

4/10 Fair

Honeymooners Look Elsewhere

If you are in your late 20s/early 30s I highly recommend booking elsewhere. My husband and I stayed at this hotel expecting a high-end experience, especially given the price of $500+ a night, but it did not live up to expectations. There were several large, older tour groups here during our stay. Perhaps they have a better experience (ex. they receive different dinner course menus, etc.) but as individual travelers we found Te Waonui to be extremely lacking in genuine hospitality and customer service. The dinner portions were extremely small. The wild rice 'salad' had three pieces of arugula. I was served a single ravioli for my main entree. The service was slow, and there was no effort to check if we needed more wine or even refills of water. We ended up leaving the restaurant hungry, which is not something you'd expect for the price. We provided feedback to the front desk who appeared to be incredibly uninterested and did not offer any solution or apology. The room itself was dated, which wouldn’t have been a deal-breaker if it had met the other advertised features. For instance, the heated floors didn’t work and we found dirty wine glasses that had noticeable lipstick stains on them. It was clear that the attention to detail just isn’t here. At this price point, we were expecting much more, and unfortunately, it felt like we were overpaying for a subpar experience.
2-night trip

6/10 Good

Freundliches Personal und angenehmes Ambiente. Leider roch unser erstes Zimmer im Erdgeschoss unangenehm feucht nach nassem Keller. Wir haben dann auf ein anderes Zimmer bestanden. Angeblich war das schwierig zu organisieren. Aber nach ca. 30 Min. bekamen wir ein wohlriechendes Zimmer im Obergeschoss. Danach wurde auch zugegeben, dass diverse Zimmer im Erdgeschoss modrig riechen. Das Hotel müsste grundsaniert werden. Das Essen war mittelmäßig.
Kirsa, 2-night trip

10/10 Exceptional

A beautiful location, gorgeous rainforest views from every room. Extremely relaxing.
Michelle, 2-night trip

8/10 Very good

Reasonable for one night stay.

Small, functional room - very dark. Comfortable bed but lacked bedside power sockets for phone etc. Yes there are rainforest plants ( ferns etc) quite literally outside the window - solid wall of greenery so almost zero sunlight. The included dinner was reasonable enough. There was a choice of 5 main dishes and choice of desserts. Seems to cater mostly for upmarket tour groups, but with a bit more refinement than you would normal expect. Breakfast was also reasonable. Very efficient and welcoming staff.
Nigel, 1-night trip

10/10 Exceptional

This place was amazing! From the helpful staff and the luxury accommodations and food, we felt totally pampered. I highly recommend!!
Lori, 3-night trip