On arrival the staff tried to send us to a different hotel, arrived at 7:30 we were told we could check in early however we couldn’t we had to wait til 2. Surprise £100 deposit which we was not told about before arrival. I had already paid for the night before then was told I had to pay for breakfast this time. when we were taken to our room it was not the room I paid for they gave us a twin room instead of the deluxe double I paid for, spoke to receptionist who said our room was occupied and would be ready in a few days, no sorry just ready in a few days. 3 days later we went to our new room which was no different to our standard room just a double bed. I informed the hotel on our first day that there was a dead dog outside their hotel, it was still there 9 days later when we left it started to rot and weren’t great to walk past everyday. when we checked out they tried charging us for a bottle we never broke. also if you don’t want to want to walk up a hill to get to your hotel everyday then do not stay here.