At CityStay Hotel, you'll be just a 5-minute drive from ABBA Arena and London Stadium. Also, Westfield Stratford City and Thames River are just a 5-minute drive away. The property is just a short walk to public transportation: Bow Church DLR Station is steps away and Bow Road Underground Station is 3 minutes.
At CityStay Hotel, you'll be just a 5-minute drive from ABBA Arena and London Stadium. Also, Westfield Stratford City and Thames River are just a 5-minute drive away. The property is just a short walk to public transportation: Bow Church DLR Station is steps away and Bow Road Underground Station is 3 minutes.
At a glance
DONE
Hotel size
20 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (GBP 10 per night)
DONE
Other information
Smoke-free property
Property amenities
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Luggage storage
Facilities
1 building/tower
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Portable fan
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Here's the breakdown, no surprises
Children & extra beds
Cribs/infant beds are available for GBP 10.0 per day
Rollaway beds are available for GBP 10.0 per day
Parking
Self parking costs GBP 10 per night
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Eurocard
Also known as
CityStay Hotel
CityStay Hotel London
CityStay London
Hotel CityStay
CityStay Hotel London, England
CityStay
CityStay Hotel London
CityStay Hotel Guesthouse
CityStay Hotel Guesthouse London
Frequently asked questions
Does CityStay Hotel offer free cancellation for a full refund?
Yes, CityStay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at CityStay Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at CityStay Hotel?
Yes. Self parking costs GBP 10 per night.
What are the check-in and check-out times at CityStay Hotel?
Check-in start time: 2:00 PM; Check-in end time: 1:00 AM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What's the area around CityStay Hotel like?
CityStay Hotel is a short 1-minute walk from Bow Church DLR Station and 15 minutes' walk from ABBA Arena.
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CityStay Hotel Reviews
Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4/10
Cleanliness
5.8/10
Staff & service
5.8/10
Amenities
5.4/10
Property conditions & facilities
5.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Kitchen
Value
Refrigerator
Reviews
8/10 Very good
Jul 31, 2025
Excellent Value for Money
Excellent value for money, Clean but basic room exactly what was required!
Andrew
Andrew, 1-night trip
8/10 Very good
Aug 12, 2025
Good location. Easy access.
It was clean, and has parking which is helpful.
Having wi-fi was helpful. The furniture could do with modernising.
Kathryn
Kathryn, 1-night trip
10/10 Exceptional
Jul 17, 2025
Tej
Very nice, good hospitality
Saiyateesh
Saiyateesh, 1-night trip
4/10 Fair
Aug 27, 2025
Fine if u only sleep there.
Location is great, however the room was not particularly clean and the plug sockets was hanging loose off the wall.
Also i had to wait outside for 20minutes before i could check in as there was no one at the desk.
Harrison
Harrison, 4-night trip
8/10 Very good
Jun 28, 2025
Basic but good value.
Basic but good value.
Andrew
Andrew, 1-night trip
6/10 Good
Jun 14, 2025
You get what you pay for..
Very basic hotel, but clean and cheap. Excellent access to underground
Graeme
Graeme, 2-night trip
8/10 Very good
Apr 27, 2025
The staff were friendly and helpful
Michael
Michael, 2-night trip
2/10 Poor
Jul 14, 2025
Don’t stay here!!!
Absolutely disgusting. Stank of smoke and poo! Filthy room and generally dirty. Things broken everywhere
Philip
Philip, 1-night trip
8/10 Very good
May 2, 2025
Would stay again
Room 8. Two single beds. Clean sheets. Clean room. Comfortable bed. Felt safe. Good location for ABBA. Old building. But ok. Parking at a cost. Was able to park for the next day while sightseeing. Would stay again
The shower head is high and fixed. It is very difficult to keep hair dry. And, the heater is either too hot or none.
Heung
Heung, 2-night trip
2/10 Poor
May 18, 2025
Terrible experience
I had a very bad experience with our stay in CityStay hotel. The room is not worth the rent at all. Heater in our room was not working and we asked them to check it but they never did. We asked them again but no response. We had to survive the cold nights without heater. Also cleanliness is very poor.
Swathy
Swathy, 2-night trip
6/10 Good
Feb 19, 2025
Ok bed was nice and comfortable not much in way of toiletries my biggest concern was the broken electric socket
Verified traveler
1-night trip
10/10 Exceptional
Jan 12, 2025
Good
Rahul
Rahul, 1-night trip
6/10 Good
Jan 17, 2025
Average
Average
Rori
Rori, 1-night trip
6/10 Good
Dec 22, 2024
"Parking" is minimal and you get charged to use a space around the corner. Room was small but clean. Very little room in bathroom. You are getting what you pay for. Convenient to bow road tube station, short walk to ABBA and London Stadium.
Brian
Brian, 2-night trip
4/10 Fair
Jun 21, 2024
Great location near the Underground. The room smelled foisty and the bathroom mouldy.
Christopher
Christopher, 2-night trip
6/10 Good
May 28, 2024
Not a luxury hotel by any means, but better than expected for the price. Some parts could do with a little update and repair but overall not bad
Wilson
Wilson, 3-night trip
4/10 Fair
Sep 1, 2024
Very dirty
Artist
Artist, 2-night trip
8/10 Very good
Nov 21, 2024
Hotel was fine; bed was clean. Only bad points; some noise from outside but nothing too bad. Room a bit tatty. At the price it’s what you would expect. No cold water in the bathroom; only hot. Beware that after booking online via an agent, it is advisable to call them to confirm; there seemed to be some confusion with the receptionist as a result of this. And also they require ID (driving license/passport) for check in. Would stay again.
Andrzej
Andrzej, 1-night trip
2/10 Poor
Mar 26, 2025
Don’t stay here
By far Dirtiest hotel I’ve stayed in as I was going in it smelt of onions the carpet in halls was thick with dust got to my room the bathroom stunk of feet and sweat between tiles was black don’t know if it was dirt or mold felt unclean getting shower and when I arrived my room was like a oven because the heating had been left on full in there and my radiator controller was broken in the room I went to reception and he had to turn off heating on my whole floor as my heater was broke. Nd stuck on full it took hours of leaving window open to finally cool it down I didn’t sleep till about 3-4 am had to leave window open all weekend because they kept turning heating on the beds are very uncomfortable the bedding was inside out dirtiest hotel I’ve stayed in by far i would advise to stay somewhere else I understand it’s a bit cheaper than other hotels but no need for it to. Be that dirty
Peter
Peter, 2-night trip
4/10 Fair
Apr 13, 2024
The room was satisfactory but the dining area for breakfast boone was thede and askex and was told we we're to make our own we was under the impression that we get a cooked breakfast and served by them we had no tea or coffee at all so not happy and wouldn't stay there again
Tracy
Tracy, 1-night trip
4/10 Fair
Sep 13, 2024
Would not return
The mattress was saggy, the toilet was literally black at the bottom. There was black mold in the shower. The skirting board was full of grime. The room stunk. The bedding was crisp and clean.