Doubletree By Hilton Lagoa Azores features a rooftop terrace and puts you within a 10-minute drive of Ponta Delgada Harbour. You can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials or hydrotherapy. Other highlights at this luxurious resort include 2 bars/lounges, an indoor pool and a poolside bar.
Languages
English, Portuguese
At a glance
Hotel size
101 units
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only, up to 15 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (EUR 10 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
2 bars/lounges
Restaurant
Poolside bar
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Children's pool
Working away
3 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Pool cabanas (surcharge)
Pool loungers
Facilities
Built in 2024
Rooftop terrace
24-hour fitness centre
An indoor pool
Seasonal outdoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Wheelchair-accessible public bathroom
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Room amenities
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Bath or shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Chef
Meal delivery service
Free bottled water
More
Daily housekeeping
Local maps
Special features
Spa
Inala has 2 treatment rooms. Services include hot stone massages, Swedish massages, facials and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 12 years old are not allowed in the spa.
Dining
Frondoso Restaurant – On-site restaurant. Guests can enjoy drinks at the bar.
Mistico Rooftop Bar&Pool – On-site rooftop bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25 per pet, per night
Parking
Covered self-parking costs EUR 10 per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from April to September
Guests under 12 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have lifts.
This property accepts credit cards and cash.
Also known as
Doubletree By Hilton Lagoa Azores Lagoa
Doubletree By Hilton Lagoa Azores Resort
Doubletree By Hilton Lagoa Azores Resort Lagoa
Frequently asked questions
Does Doubletree By Hilton Lagoa Azores offer free cancellation for a full refund?
Yes, Doubletree By Hilton Lagoa Azores does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Doubletree By Hilton Lagoa Azores?
Yes, there's an indoor pool, a seasonal outdoor pool and a children's pool.
Are pets allowed at Doubletree By Hilton Lagoa Azores?
Yes, cats and dogs are welcome, with a maximum weight of 15 kg per pet. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Doubletree By Hilton Lagoa Azores?
Yes. Self-parking costs EUR 10 per day.
What are the check-in and check-out times at Doubletree By Hilton Lagoa Azores?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Doubletree By Hilton Lagoa Azores and nearby?
Doubletree By Hilton Lagoa Azores has 2 bars and a spa, as well as an indoor pool and a 24-hour fitness centre.
Are there restaurants at or near Doubletree By Hilton Lagoa Azores?
Yes, there's an on-site restaurant, Frondoso Restaurant.
What's the area around Doubletree By Hilton Lagoa Azores like?
Doubletree By Hilton Lagoa Azores is located a short 16-minute walk from Aquafit Natural Pools.
Doubletree By Hilton Lagoa Azores Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
8.4/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
20 Sep 2024
Room was new and beautiful. Service under par. No to go cups to take coffee. Called for coffee packets in room at 10am and not open until 11. Had an event doubting our stay which made it so the pool was not available. Event took precedence over guests.
Jolene
Jolene, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 Sep 2024
excellent staff, beautiful property and amenities, very nice included breakfast with lots of options. On site restaurant was markedly more expensive than any other restaurants we saw on the island, as the only small complaint.
Evan
Evan, 6-night romance trip
Verified Expedia guest review
8/10 Very good
11 Sep 2024
Property looks brand new. Power went out one night only in our hotel
Simarjeet
Simarjeet, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 Sep 2024
Great staff… clean… and absolutely beautiful
Dorianna
Dorianna, 7-night family trip
Verified Expedia guest review
6/10 Good
7 Sep 2024
Brandi
Brandi, 4-night trip
Verified Expedia guest review
2/10 Poor
17 Aug 2024
The made service very very poor!
irene
irene, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
15 Aug 2024
Brand new hotel - very quiet even though it’s right next to a hospital. Clean, comfortable and friendly staff. 10 minute drive from Lagoa to Ponta Delgada with a taxi fare of EUR 12-15. Amazing view from rooftop pool. And of course you get cookies 😊 Our only complaint was the leak from the shower stall onto the floor in the bathroom.
Freeman David James
Freeman David James, 7-night romance trip
Verified Expedia guest review
8/10 Very good
10 Aug 2024
Joy
Joy, 5-night trip
Verified Expedia guest review
8/10 Very good
4 Aug 2024
It was a brand new property, was very clean and nice. The service was very slow, if you asked for a thing it took a long time get it. Being a new hotel we felt the staff was not that well trained.
Parking was very easy and plenty of it but the location was not that great.
Asad
Asad, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
4 Aug 2024
Anna Marie
Anna Marie, 5-night trip
Verified Expedia guest review
10/10 Exceptional
3 Aug 2024
Pearl
Pearl, 4-night trip
Verified Expedia guest review
10/10 Exceptional
1 Aug 2024
Beautiful hotel.
Hartley
Hartley, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 Jul 2024
Dennis
Dennis, 5-night trip
Verified Expedia guest review
10/10 Exceptional
20 Jul 2024
Jo Anne
Jo Anne, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Jul 2024
Shayne
Shayne, 4-night trip
Verified Hotels.com guest review
8/10 Very good
16 Jul 2024
Considering its a newly opened property they could work on extending the hours for room service & the restaurants, there are no other restaurants in the immediate area to get food. also the opening and closing hours of the pool. Also ice & vending machines are definitely needed. And possibly a small shop selling snacks sodas juices etc.for guest.
donna
donna, 7-night trip with friends
Verified Expedia guest review
6/10 Good
16 Jul 2024
Shawn
Shawn, 7-night trip
Verified Expedia guest review
10/10 Exceptional
23 Nov 2024
Excellent
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Nov 2024
Excellent séjour
Magnifique séjour dans cet hôtel récent. Chambre belle et confortable. La piscine et l'espace spa sont très bien agencés et très appréciables pour se détendre. Le personnel est au top, efficace et très accueillant. Merci !
Verified traveller
1-night trip
Verified Hotels.com guest review
4/10 Fair
8 Sep 2024
Attente de 3/4 d'heures pour le check in. Pas de SPA. Dans la chambre une odeur d'égout et pas de gel douche
boutet
boutet, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
21 Aug 2024
Nice roof top pool and bar
Patrick
Patrick, 2-night romance trip
Verified Expedia guest review
8/10 Very good
15 Aug 2024
Kitchen at the pool is terrible for Some sandwiches takes 1 hour waiting time. Same playlist on and on. Reception people are not friendly. Breakfast was nice and the services are good.
Kwok Ho
Kwok Ho, 6-night trip
Verified Expedia guest review
8/10 Very good
7 Aug 2024
L'hôtel venant tout juste d'ouvrir, il y avait certains disfonctionnements (ascenseur, hammam) et un manque d'information sur les services proposés.