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The Pacific Sutera Hotel

5.0 star property
Luxury resort with full-service spa, connected to the convention centre, near Sutera Harbour

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Located near Imago Shopping Mall, The Pacific Sutera Hotel offers a luxurious retreat with 27 holes of golf and a marina. Treat yourself to spa treatments like massages and manicures at Body Senses By Mandara, or enjoy activities such as racquetball/squash and volleyball. Stay connected with in-room WiFi, unwind by the poolside bar or visit the grocery/convenience store.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Free parking
  • Gym
  • Spa
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Marina
  • Golf course
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • Free shopping centre shuttle
  • 3 indoor and 3 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Beach umbrellas

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on-site
  • Rollaway/extra beds
The current price is ฿2,915
฿3,227 total
includes taxes & fees
24 Nov - 25 Nov

Why we love this property

Beach paradise awaits
This resort sits on a private white sand beach along the boardwalk. Beach umbrellas and towels make for a perfect day by the marina.
Spa relaxation retreat
A full-service spa offers aromatherapy, facials, and soothing massages. Guests discover yoga classes and a sauna after exploring the state park surroundings.
Scenic state park escape
Stone pathways wind through lush gardens at this luxury resort. Guests explore the private beach, marina, and boardwalk in this state park paradise.

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Junior Suite

1 bedroom, memory-foam beds, minibar, in-room safe

Junior Suite

  • Sleeps 2

View all photos for Family Room

1 bedroom, memory-foam beds, minibar, in-room safe

Family Room

  • Sleeps 2

View all photos for Deluxe King

1 bedroom, memory-foam beds, minibar, in-room safe

Deluxe King

Highlights

Air conditioning
LCD TV
Separate bedroom
Memory foam bed
Separate bath and shower
Deep-soaking bath
Bathrobes
Bidet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Sea View King

Deluxe Sea View King | 1 bedroom, memory-foam beds, minibar, in-room safe

Deluxe Sea View King

Highlights

Air conditioning
LCD TV
Separate bedroom
Memory foam bed
Separate bath and shower
Deep-soaking bath
Bathrobes
Bidet
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Pacific Junior Suite

1 bedroom, memory-foam beds, minibar, in-room safe

Pacific Junior Suite

Highlights

Separate sitting area
Air conditioning
Club Lounge
LCD TV
Memory foam bed
Separate bedroom
Rainfall showerhead
2 bathrooms
  • 75 sq m
  • 1 bedroom
  • Golf view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Pacific Executive Suite

Pacific Executive Suite | 1 bedroom, memory-foam beds, minibar, in-room safe

Pacific Executive Suite

Highlights

Separate sitting area
Air conditioning
Club Lounge
LCD TV
Memory foam bed
Separate bedroom
Rainfall showerhead
2 bathrooms
  • 105 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Twin

Deluxe Twin | 1 bedroom, memory-foam beds, minibar, in-room safe

Deluxe Twin

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Memory foam bed
Rainfall showerhead
Hairdryer
Separate bath and shower
Designer toiletries
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Sea View King

Room amenity

Premium Sea View King

Highlights

Air conditioning
LCD TV
Separate bedroom
Memory foam bed
Separate bath and shower
Deep-soaking bath
Bathrobes
Bidet
  • 31 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, memory-foam beds, minibar, in-room safe

Family Room

Highlights

Air conditioning
LCD TV
Memory foam bed
Separate bedroom
Rainfall showerhead
2 bathrooms
Bathrobes
Private bathroom
  • 67 sq m
  • 1 bedroom
  • Golf view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe King Room

1 bedroom, memory-foam beds, minibar, in-room safe

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Sea View King Room

1 bedroom, memory-foam beds, minibar, in-room safe

Deluxe Sea View King Room

  • Sleeps 2

View all photos for Premium King Room

1 bedroom, memory-foam beds, minibar, in-room safe

Premium King Room

  • Sleeps 2

View all photos for Premium Sea View King Room

1 bedroom, memory-foam beds, minibar, in-room safe

Premium Sea View King Room

  • Sleeps 2

View all photos for Executive Suite

1 bedroom, memory-foam beds, minibar, in-room safe

Executive Suite

  • Sleeps 2

View all photos for Premium King

1 bedroom, memory-foam beds, minibar, in-room safe

Premium King

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Memory foam bed
Separate bath and shower
Deep-soaking bath
Bathrobes
  • 33 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Sea View

Deluxe Sea View | 1 bedroom, memory-foam beds, minibar, in-room safe

Deluxe Sea View

Highlights

Air conditioning
LCD TV
Separate bedroom
Memory foam bed
Separate bath and shower
Deep-soaking bath
Bathrobes
Bidet
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Twin

1 bedroom, memory-foam beds, minibar, in-room safe

Premium Twin

Highlights

Air conditioning
LCD TV
Separate bedroom
Memory foam bed
Separate bath and shower
Deep-soaking bath
Bathrobes
Bidet
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Sea View Twin

Premium Sea View Twin | 1 bedroom, memory-foam beds, minibar, in-room safe

Premium Sea View Twin

Highlights

Air conditioning
LCD TV
Separate bedroom
Memory foam bed
Separate bath and shower
Deep-soaking bath
Bathrobes
Bidet
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room

1 bedroom, memory-foam beds, minibar, in-room safe

Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe Sea View Twin Room

1 bedroom, memory-foam beds, minibar, in-room safe

Deluxe Sea View Twin Room

  • Sleeps 2

View all photos for Premium Twin Room

1 bedroom, memory-foam beds, minibar, in-room safe

Premium Twin Room

  • Sleeps 2

View all photos for Premium Sea View Twin Room

1 bedroom, memory-foam beds, minibar, in-room safe

Premium Sea View Twin Room

  • Sleeps 2

View all photos for Pacific Deluxe King Room + Sutera Mantanani Deluxe Room

1 bedroom, memory-foam beds, minibar, in-room safe

Pacific Deluxe King Room + Sutera Mantanani Deluxe Room

  • Sleeps 2

View all photos for Pacific Deluxe King Room + Sutera Mantanani Premium Chalet With Sea View

1 bedroom, memory-foam beds, minibar, in-room safe

Pacific Deluxe King Room + Sutera Mantanani Premium Chalet With Sea View

  • Sleeps 2

View all photos for Pacific Deluxe King Room With Sea View + Sutera Mantanani Deluxe Room

1 bedroom, memory-foam beds, minibar, in-room safe

Pacific Deluxe King Room With Sea View + Sutera Mantanani Deluxe Room

  • Sleeps 2

View all photos for Pacific Deluxe King Room With Sea View + Sutera Mantanani Premium Chalet With Sea View

1 bedroom, memory-foam beds, minibar, in-room safe

Pacific Deluxe King Room With Sea View + Sutera Mantanani Premium Chalet With Sea View

  • Sleeps 2

View all photos for Pacific Deluxe King Room + Sutera Mantanani Premium Chalet

1 bedroom, memory-foam beds, minibar, in-room safe

Pacific Deluxe King Room + Sutera Mantanani Premium Chalet

  • Sleeps 2

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8.4 out of 10, Very good, 1,003 reviews
The price is ฿4,094
฿4,500 total
includes taxes & fees
25 Nov - 26 Nov
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About the area

Map
1 Sutera Harbour Boulevard, Sutera Harbour, Kota Kinabalu, Sabah, 88100

What's nearby

  • Sutera Harbour - 3 min walk - 0.3 km
  • Gleneagles Hospital - 9 min walk - 0.8 km
  • Imago Shopping Mall - 14 min walk - 1.2 km
  • Sabah State Mosque - 17 min walk - 1.5 km
  • Centre Point - 4 min drive - 2.9 km

Getting around

  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 12 min drive
  • Tanjung Aru Station - 3 min drive
  • Putatan Station - 14 min drive
  • Kawang Station - 24 min drive
  • Free shopping centre shuttle

Restaurants

  • ‪Restoran Grill Fish - ‬7 min walk
  • ‪Grace Point (Food Court) - ‬13 min walk
  • ‪Sutera Harbour Resort - ‬2 min walk
  • ‪D' Lengkuas - ‬16 min walk
  • ‪Grill Fish - ‬13 min walk

About this property

The Pacific Sutera Hotel

The Pacific Sutera Hotel puts you a short five-minute drive from Imago Shopping Mall and features a golf course and a marina. You can visit the spa to be pampered with massages, facials or aromatherapy. Other highlights at this luxurious resort include 3 outdoor pools, a poolside bar and a fitness centre. Fellow travellers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 500 units
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in a Malaysian Residents room type must present valid ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.
    • All guests, including children, are required to present a valid government-issued ID card at check-in. Valid passport is accepted.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting*
    • Supervised childcare*
    • Children's club*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
DONE

Off-site

    • Free shopping centre shuttle
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • Poolside bar
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Water slide
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop

What to do

  • On a private beach
  • Tennis lessons
  • Fitness classes
  • Yoga classes
  • Racquetball/squash
  • Volleyball
  • Golf lessons
  • Golfing
  • Pool table
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1999
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Golf course on-site
  • Golf driving range on-site
  • 3 outdoor pools
  • Arcade/games room
  • Full-service spa
  • 3 indoor tennis courts
  • Marina
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Water slide
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 20
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 30
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Magnifying mirror
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 30
  • Phone accessibility kit
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Memory-foam mattress
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Body Senses By Mandara has massage/treatment rooms. Services include facials and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Fee & policy details

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 80 for adults and MYR 40 for children
  • Late check-in between noon and 6:00 PM can be arranged for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for MYR 180.0 per night
  • Children's club access is available for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Pacific Sutera
Pacific Sutera
Pacific Sutera Hotel
Pacific Sutera Hotel Kota Kinabalu
Pacific Sutera Kota Kinabalu
Sutera Hotel
Sutera Pacific
Sutera Pacific Hotel
The Pacific Sutera Resort
The Pacific Sutera Hotel Resort
The Pacific Sutera Hotel Kota Kinabalu
The Pacific Sutera Hotel Resort Kota Kinabalu

Frequently asked questions

Does The Pacific Sutera Hotel offer free cancellation for a full refund?

Yes, The Pacific Sutera Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Pacific Sutera Hotel?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at The Pacific Sutera Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at The Pacific Sutera Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at The Pacific Sutera Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at The Pacific Sutera Hotel and nearby?

Tee off at the on-site golf course, and improve your game on the tennis courts. Additional recreation on-site includes fitness classes, racquetball/squash and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. The Pacific Sutera Hotel also has a private beach, a water slide and a sauna, as well as a fitness centre, an arcade and a garden.

Does The Pacific Sutera Hotel have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around The Pacific Sutera Hotel like?

The Pacific Sutera Hotel is located on the boardwalk in Downtown Kota Kinabalu, a short 17-minute walk from Imago Shopping Mall and 5 minutes' walk from Sutera Harbour.

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The Pacific Sutera Hotel Reviews

Reviews

8.4

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Buffets
Cities
Breakfast
Bed

What guests liked

  • Breakfast offered a variety of options with different choices each day. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great family friendly hotel
Troy, 8-night trip

10/10 Exceptional

Fantastic dinner and breakfast, beautiful property, super clean
Colby, 1-night trip

10/10 Exceptional

Smooth check in process and beautiful place.
Juariyah, 2-night trip

6/10 Good

the lobby is very old. WiFi wasn’t usable in the evening and the service line can’t get through for 1hr time. I have to head down to reception to get support. Room was ok.
FU, 2-night trip

10/10 Exceptional

Such a great resort!
Eleni, 5-night trip

10/10 Exceptional

Convenient location close to local malls, attractions and the airport.
Gerrad De, 3-night trip

6/10 Good

Nice view. Facing the ocean. The service is inconsistent, you will get a very good service one day and a very bad one the next day from hotel and on site restaurant employees.
Wan Masjaina, 5-night trip

10/10 Exceptional

Very nice place conveniently located in KK.
WIN, 1-night trip

10/10 Exceptional

A resort for relaxing and chill…
FAITH, 1-night trip

10/10 Exceptional

very good place
DONGHOON, 4-night trip

10/10 Exceptional

very good location,friendly.and helpful staff it woulf be better can provide some instant coffee or tea bags in room daily, ij.general we enjoyef our staying. thanks !
Julie, 2-night trip

10/10 Exceptional

Access Location Beach
Fai, 2-night trip

10/10 Exceptional

Excellent staff assistance
Jeevaraj, 2-night trip

10/10 Exceptional

Thank you for showing your hospitality/
Satoshi, 3-night trip

10/10 Exceptional

I like all of this hotel such as room condition, swimming pool and even staff there. I highly recommend this hotel to other people who are looking for hotels in Kota Kinabalu.
??, 2-night trip

10/10 Exceptional

All staffs are so kind.
Juri, 2-night trip

2/10 Poor

Bad customer service. No proper restaurants.
David, 2-night trip

2/10 Poor

No proper restaurants. Bad customer service
David, 2-night trip

10/10 Exceptional

Very helpful and efficient staff
Douglas, 1-night trip

10/10 Exceptional

Sooooo nice people are working here. Every minute I stayed here was quite impressive. Wish I could visit again Thanks!
Hangsoo, 2-night trip

10/10 Exceptional

Beautiful hotel and wonderful caring staff who cannot do enough to make your stay perfect. We had a lovely room on 11th floor with sea and marina views. We dined in each evening and cannot recommend this hotel highly enough.
Sheelagh, 14-night trip

8/10 Very good

Decent hotel, although was only there for a short overnight stay. Grocery and food is a convenient short walk across the street.

8/10 Very good

We enjoy the convenience of playing golf in Sutera Harbour Golf Resort.
Kim Chong, 2-night trip

8/10 Very good

an incredible view and sunset on the islands. Next to marina and boats to the islands. Very generous breakfast and nice designed swimming pool. A small beach that needs to be cleaned
francois-xavier le, 5-night trip

8/10 Very good

First choice in KK

Old hotel, though well maintained. Great view, nice environment. Highly recommended. Will come back again.
3-night trip