โรงแรมเจ พลัส บาย ยู, ฮ่องกง

Front office staff was helpful but I got a glimpse of service level of pre 1997. harsh tone and impatient undertone.

When I booked our room, it did not have any option for extra people so I booked for 2. From the photos there was plenty of room/ couches for my 2 kids. For USD250 per night, it’s a good deal. When we arrived for check in, I was told bluntly that we will be charged an extra USD700 so my kids will have blankets and pillows for themselves that they will set up on one of the couches and on a roll away bed. When I asked for a discount and mentioned maybe my young daughter can stay with us on the same bed, the receptionist named Wilson sarcastically said “Actually I can charge higher. But this is already the price I’m giving you.” - no smile nor any appeasing attitude. So we reluctantly just paid. The lobby looked really chic and smelled nice as expected in boutique hotels. The continental breakfast area was so cramped up and the food was really limited to bread, 1 kind of ham, cheese squares in plastic straight from the packaging. The room was great - kitchenette, dining, living and a separate masters. The bathroom was nice although the shower door should have been set for pushing not pulling as it always was a challenge not hitting the toilet seat. Towels were fluffy and nice. The pillows were flat, fluffy but flat. I aready asked for extra pillows but they all flattened down and caused aches in the morning. The cabinet needs to be updated. Hard to open and close. Both airconditioning units were noisy at night.

Good location for shopping, night life and major Hong Kong attractions given close proximity to subway system. Hotel itself is a funky retreat and the room was functional and comfortable. Everything we needed for our weekend stay. Included buffet breakfast (continental) was a nice start to each day and they provide a nightly happy hour with wine (which we didn't use as neither of us drink wine) One final but really nice perk was the provision of a local cell phone eliminating the need for us to get a local SIM card. They even allowed free long distance calls back to the States.

The peoperty looks old. Our room was very humid and the bed was extremely uncomfortable . We felt disappointed about the photos and reality . The breakfast simple , and sometime crowded were you even can find a seat . If you are looking a design hotel as we were expecting pay a little more and stay in a better place

I travelled with my friend and they only had double bed even though I booked the Suite. Then charged me $110 per night for a roll away bed, which the mattress had stains all over. Seriously a disappointment after spending that kind of money I could of stayed at a much better hotel. Not to mention fully paying in advance for the hotel and then they blocked $1000 on my card for incidentals, which stays on my card for one week. I wouldn't recommend this hotel.