Mercer Casa Torner i Güell, Vilafranca del Penedes

We enjoyed our stay overall. The room was spacious and I liked the set up with the bathroom. I also liked that it was very much a boutique hotel. However, a few things took it from being a 5/5 to a 4. There was no hot water in the morning, this made for an unpleasant start to the day. There are doors you draw to give privacy and block out the light, however light emanates from the ends and they don't work that well. The room is poorly lit, lots of spot lights but it's still too dark. Coffee was 2€ each - really? The bar staff the evening before admitted it was her first day and she professed to not knowing much. I only wanted two glasses of wine! Also, the parking "deal" wasn't that much of a deal to be honest. Staff were overall courteous and friendly and the location, well you can't get more central!

Good location with convenient underground parking adjacent, within easy walking distance of restaurants, old town and shops. Hotel is modern, clean and well appointed. The wifi was a bit slow at times. It is not run on conventional lines with minimal staff and no staff present during the night. Assistance can be obtained by phone and staff living nearby. Breakfast service wasn't the best so we went out for breakfast where there are plenty of good patisseries and cafes serving good fare. We stayed in the last week of April when the bar and restaurant were closed. Opening first week in May. This wasn't a problem as good restaurants and wine bars very close by. We would use the hotel again.

The hotel is very well located in the center of Vilafranca del Penedès. Staff were friendly and the room was clean, although furnished in a little old-fashioned way.