Hard Rock Hotel Penang is a tropical haven with luxurious amenities. Unwind at the beach bar, indulge in spa treatments like body scrubs and aromatherapy, or enjoy Asian cuisine at one of the two on-site restaurants.
Batu Feringghi Night Market - 12 min walk - 1.1 km
ESCAPE Adventureplay - 9 min drive - 6.1 km
Gurney Plaza - 13 min drive - 12.6 km
Penang Hill - 26 min drive - 20.5 km
Getting around
Penang Intl. Airport (PEN) - 58 min drive
Penang Sentral - 60 min drive
Tasek Gelugor Station - 81 min drive
Restaurants
Ferringhi Heart Beach Club Malaysia
Coconana
Hard Rock Cafe - 1 min walk
Frandy Beach Bar - 8 min walk
Food Garage Cafe
About this property
Hard Rock Hotel Penang
At Hard Rock Hotel Penang, you can spend time at the beach enjoying cabanas, beach umbrellas, and beachside drinks. The free water park and outdoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Starz Diner, one of 2 restaurants, serves Asian cuisine and is open for breakfast and dinner. Other highlights at this luxurious resort include 3 bars/lounges, a nightclub, and a free kid's club. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
250 units
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Free children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Electric vehicle charging point on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:30 AM–11 AM
2 restaurants
3 bars/lounges
Beach bar
Poolside bar
Swim-up bar
Coffee shop
Private dining
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Free children's club
Free water park access
Children's pool
Playground
Babysitting (surcharge)
Children's menu
Children's games
Toys
Corner guards
Stair gate
What to do
On the beach
Pool table
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Wedding services
Beach cabanas (surcharge)
Beach sun loungers
Beach towels
Beach umbrellas
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Health club
An outdoor pool
Free water park
Arcade/game room
Full-service spa
Nightclub
Waterslide
At least 80% of food locally-sourced
At least 10% of profits reinvested in community & sustainability
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
50-inch LED TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Food and drink
Free bottled water
Highchair
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Water-efficient toilets only
Special features
Spa
Rock Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Dining
Starz Diner - This restaurant specializes in Asian cuisine and serves breakfast and dinner. A children's menu is available.
Pizzeria - This poolside restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Open daily.
Hard Rock Cafe Penang - This café specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MYR 3.00 per accommodation, per night
Optional extras
Continental breakfast is offered for an extra charge of approximately MYR 70 for adults and MYR 35 for children
Renovations and closures
The following facilities or services will be unavailable from October 5 2025 to October 10 2025 (dates subject to change):
One of the swimming pools
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for MYR 188.8 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property's Kids Club is open only to children ages 4-12 years old.
Also known as
Hard Rock Hotel Penang
Hard Rock Hotel Penang George Town
Penang Hard Rock Hotel
Hard Rock Penang George Town
Hard Rock Hotel Penang Batu Ferringhi
Hard Rock Hotel Penang Resort
Hard Rock Hotel Penang George Town
Hard Rock Hotel Penang Resort George Town
Frequently asked questions
Does Hard Rock Hotel Penang offer free cancellation for a full refund?
Yes, Hard Rock Hotel Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hard Rock Hotel Penang?
Yes, there's an outdoor pool and a children's pool. One of the pools will be unavailable from October 5 2025 to October 10 2025 (dates subject to change).
Are pets allowed at Hard Rock Hotel Penang?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hard Rock Hotel Penang?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hard Rock Hotel Penang?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hard Rock Hotel Penang and nearby?
Hard Rock Hotel Penang has 3 bars, a nightclub, and a spa, as well as an outdoor pool, a health club, and beach cabanas.
Are there restaurants at or near Hard Rock Hotel Penang?
Yes, there are 2 onsite restaurants, featuring Asian cuisine, pool views, and poolside dining.
What's the area around Hard Rock Hotel Penang like?
Hard Rock Hotel Penang is a short 8-minute walk from Ferringgi Beach and 11 minutes' walk from Batu Feringghi Night Market.
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Hard Rock Hotel Penang Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Service staff
Children
Room
Breakfast
Family friendly
Pool
View
Food
Beach
Location
What guests liked
Breakfast was excellent and incredibly varied with good quality options. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Apr 26, 2025
Lovely vacation
Enjoy our two nights stay.
Charmaine
Charmaine, 2-night trip
10/10 Exceptional
May 29, 2025
truly reflects the Rock Vibes. Everything is easy and near to access . The staff are friendly , the Burger from Hard Rock Cafe was amazing.
muhammad shahril
muhammad shahril, 3-night trip
10/10 Exceptional
Mar 11, 2025
Absolutely beautiful resort, easy access and seamless check in. Room was ready when we arrived early and we asked and received a late checkout without any extra expense. Staff were knowledgeable, courteous and helpful.
Mohinder
Mohinder, 3-night trip
10/10 Exceptional
May 18, 2025
Had an amazing 3 days at Hard Rock Penang. Thank you to Ranoo at the reception for accommodating us and being helpful with our stay and requests. Also, thanks to Fritri the lifeguard, with whom we had great conversations during a rainy swimming day. -Neil and Regine
Neil Rose Calabucal
Neil Rose Calabucal, 2-night trip
4/10 Fair
Apr 22, 2025
Hotel oldish and need a massive refresh
Not recommended, hotel needs a deep cleaning and massive refresh
Verified traveler
2-night trip
10/10 Exceptional
May 17, 2023
Great place for holidays!
Roberto
Roberto, 4-night trip
8/10 Very good
May 30, 2025
I had a ba
Sung-June
Sung-June, 2-night trip
8/10 Very good
May 29, 2025
I went with my seven year old daughter and she loved the pool with slides and the very well organized Kids club. I found the food to be just so so but it is easy enough to order from Grab. Staff is friendly enough although the deposit and payment system could be easier. I would definitely recommend for families with children who need entertainment. Also very close to Escape Penang
Alexander
Alexander, 1-night trip
10/10 Exceptional
Oct 14, 2022
location was perfect...hotel expereince was good
Azmin
Azmin, 2-night trip
4/10 Fair
Mar 30, 2024
I loved the location.
Mehdi
Mehdi, 2-night trip
10/10 Exceptional
Oct 15, 2024
The room was very pleasant, it was cozy and clean. Breakfast was excellent and incredibly varied. The hotel team has always been friendly, patient and helpful.
Verified traveler
2-night trip
10/10 Exceptional
Aug 24, 2023
Helpful staff and service… will definitely come back to the resort
ASMA
ASMA, 2-night trip
10/10 Exceptional
Jun 21, 2023
Nice hotel
Iris
Iris, 1-night trip
10/10 Exceptional
Aug 8, 2022
Good place for families. My kids really enjoyed the facilities.
Kok-Wah
Kok-Wah, 2-night trip
10/10 Exceptional
Dec 7, 2023
The place is clean and kids friendly
Pak Yii
Pak Yii, 2-night trip
10/10 Exceptional
Jul 6, 2023
Excellent location, great view, great customer services
Seh
Seh, 2-night trip
8/10 Very good
Apr 24, 2023
Staff were friendly and house keeping was prompt to our request.
James
James, 2-night trip
8/10 Very good
May 24, 2025
Nice modern hotel over looking the sea, was disappointed not to see clear blue sea as apparently they have removed a lot of sand in the sea and now its more murky so you don't know what's in the warer need to be careful of the jelly fish.
The hotel reception staff were friendly smooth check in, nice room comfortable bed and good shower.
Breakfast could get very busy, good selection to eat staff some days were too busy to greet you, around the pool at certain times of day you could hear the noise from children great for fanilues not so good for couples but some quiet sun bsthing areas to get away from it. The pool life guats was very good helped recommend thibgs to do Feetrah? Sorr
kim
kim, 6-night trip
10/10 Exceptional
Feb 21, 2023
We had a wonderful experience here and got to know many of the staff as they are helpful and very knowledgeable always ready to assist. We highly recommend this hotel.
Elizabeth
Elizabeth, 3-night trip
10/10 Exceptional
Feb 1, 2023
great for kids, very helpful staff, would definately visit again.
Stephen
10/10 Exceptional
Jun 13, 2023
Friendly and helpful servicer crew, nice swimming pool
Seafood buffet is a good try
YANPING
YANPING, 4-night trip
10/10 Exceptional
Feb 25, 2023
It was a wonderful environment with family to enjoy and relax. Kids love the water slides & pool area
akeel amjid
akeel amjid, 3-night trip
10/10 Exceptional
Jun 22, 2023
Staff very friendly
Felicia
Felicia, 2-night trip
10/10 Exceptional
Jun 4, 2025
Very enjoyable stay. Obviously very busy with the start of school holidays in Malaysia and lots of visitors but still managed to find little areas of peace & sunbeds by the pool!
Staff all excellent and friendly - common areas clean and enjoyable to relax in.
Facilities good - the main restaurant and "Pizzeria" very clean, good food & lovely staff.
Swimming pools good with areas for families (ie kids) and adults. Splash area was looking a little worn with the underfoot surface degraded but not unexpected considering the heavy use.
Breakfast amazing. Good quality and enough to go round even when it was at its most craziest! Only thing I'll say is please make more teh tarik - it always ran out by 9am and no top up.
Room great (we had a seaview) - large clean and had all the storage we needed and amenities (two bottles of water a day & tea/ coffee making facility). TV entertainment brilliant with plenty of movies and TV shows available.
Overall very happy and look forward to staying again!