2/10 แย่
26 ก.ย. 2025
Planned to stay for a concert in the area and upon check was informed of a planned power outage the next day from 10am and the out from 1-6 hours. The room also smelled, but he hallway had a different smell similar so we decide to cancel. The Supervisor on duty gave the okay the cancel if Hotels.com could verify over the phone but the phones were out because there was a storm. So we chose to leave since we were told we would get refunded. The next day I was emailed that no refund would be given and that it was a non refundable booking. They refused to work with me at all saying their not about the power outage was sufficient notice. It was a disaster.
Alex
Alex, ทริปกับครอบครัว 2 คืน
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