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Hotel Ambassador

4.0 star property
Pet-friendly Bern hotel with full-service spa, connected to a shopping centre

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Photo gallery for Hotel Ambassador

Comfort Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Panoramic Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Meeting facility
Exterior
Property amenity
Located near a train station, Hotel Ambassador is a great choice for a stay in Bern. Guests can grab a bite to eat at the coffee shop/cafe or visit the spa to be pampered with hot stone massages or reflexology. An indoor pool, a bar/lounge and a fitness centre are other features. Fellow travellers love the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Electric vehicle charging point
  • Pool
  • Bar
  • Gym
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Free use of bicycles
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is ฿5,037
฿5,660 total
includes taxes & fees
14 Mar - 15 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Panoramic Single Room

Panoramic Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Panoramic Single Room

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Double Room

Panoramic Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Panoramic Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Comfort Room

Comfort Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Single Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room

Smart TV

Triple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Quadruple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Quadruple Room

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 3 Single Beds and 1 Single Murphy Bed

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About the area

Map
Seftigenstrasse 99, Bern, BE, 3007

What's nearby

  • Federal Palace - 5 min drive - 2.6 km
  • Bern Art Museum - 6 min drive - 3.8 km
  • Bern Rose Garden - 6 min drive - 4.5 km
  • Berner Munster - 8 min drive - 4.7 km
  • Wankdorf Stadium - 8 min drive - 5.6 km

Getting around

  • Bern (BRN-Belp) - 16 min drive
  • Koeniz Wabern bei Bern Station - 12 min walk
  • Bern (ZDJ-Bern Railway Station) - 23 min walk
  • Bern Station - 24 min walk

Restaurants

  • ‪Restaurant Dampfzentrale - ‬12 min walk
  • ‪Gaskessel - ‬9 min walk
  • ‪Dampfzentrale Bern - ‬12 min walk
  • ‪Aarebar Bern - ‬9 min walk
  • ‪Chu Garden - ‬8 min walk

About this property

Hotel Ambassador

Located near a train station, Hotel Ambassador is a great choice for a stay in Bern. Guests can grab a bite to eat at the coffee shop/cafe or visit the spa to be pampered with hot stone massages or reflexology. An indoor pool, a bar/lounge and a fitness centre are other features. Fellow travellers love the helpful staff.

Languages

English, French, German, Italian, Japanese, Spanish

At a glance

DONE

Hotel size

    • 97 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered on-site self-parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Free bike hire
  • Bike storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Bike parking
  • Full-service spa
  • Sauna
  • At least 80% of food locally sourced
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Massage. Services include hot stone massages and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 9.50 to 22 per person

Children & extra beds

  • Rollaway beds are available for CHF 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 10 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 11 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses solar energy.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay
Cashless transactions are available.

Also known as

Ambassador Bern
Ambassador Bern Hotel
Ambassador Hotel Bern
Bern Ambassador
Bern Ambassador Hotel
Bern Hotel Ambassador
Hotel Ambassador Bern
Hotel Bern Ambassador
Hotel Ambassador SPA Bern
Hotel Ambassador Bern
Hotel Ambassador Hotel
Hotel Ambassador Hotel Bern

Frequently asked questions

Does Hotel Ambassador offer free cancellation for a full refund?

Yes, Hotel Ambassador does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Ambassador?

Yes, there's an indoor pool. Guests have pool access from 8 AM to 11 PM.

Are pets allowed at Hotel Ambassador?

Yes, pets are welcome. There's a charge of CHF 10 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hotel Ambassador?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at Hotel Ambassador?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Hotel Ambassador?

No, this hotel doesn't have a casino, but Jackpot Spielcasino Bern (6-min drive) is nearby.

What is there to do at Hotel Ambassador and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Ambassador also has a sauna and a fitness centre, as well as a garden.

Are there restaurants at or near Hotel Ambassador?

Yes, there's an on-site restaurant.

What's the area around Hotel Ambassador like?

Hotel Ambassador is a short 18-minute walk from Bern Natural History Museum and 14 minutes' walk from Freibad Marzili.

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Hotel Ambassador Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

Japanese restaurant top
Alberto, 1-night trip

10/10 Exceptional

Enjoyes staying & was relaxing.
Nandish, 1-night trip

10/10 Exceptional

It was nice an clean
Azam, 1-night trip

8/10 Very good

Bern trip
Great breakfast buffet. Great location close to tram heading to Bern and other Swiss major cities via train. Helpful staff as well.
Filipinas, 2-night trip

10/10 Exceptional

Great location. Friendly staff.
Elisa, 4-night trip

10/10 Exceptional

Very clean!
Roxana, 1-night trip

10/10 Exceptional

Free parking was great and tram stop just outside to get into Berm centre worked well using complimentary travel pass. Restaurant menu was limited and a bit pricey but food was excellent quality and beautifully presented. Soa facilities good but would have been helpful to be told we had to collect towels from reception in advance of heading down to use it. Staff very helpful.
Sara, 1-night trip

8/10 Very good

Great value for money
1-night trip

10/10 Exceptional

Easy to access many different sites around Bern without needing a car.
Karen, 1-night trip

10/10 Exceptional

They have good air conditioning for the room during my stay, outside is hot temperate , just next to the tram stop.
Daniel, 2-night trip

8/10 Very good

Excellent!
Esmeralda A., 3-night trip

8/10 Very good

The family room is in fact 2 separate rooms, with a shared private corridor that can be locked.
MARIJATI, 1-night trip

2/10 Poor

It’s not even 2 star property not sure why it says it’s a 4 star. For this price many other and better option
Dinesh, 1-night trip

4/10 Fair

The hotel itself is ok, but it is unacceptable for a place for which you pay more than $200 not to have usable internet. First of all (we were in room 511, at the end of the corridor), we could barely catch wifi (2 bars), and even moving closely to the door or opening the door to the corridor internet clocked in with a horrible Ping of 318 ms (should be 5 ms!), and download about 10 Mbps and upload about 3 Mbps. Due to the horrible Ping delay, we could not use internet at all, and had to use our USA roaming at a great expense to perform our work. We called the reception, where a lady simply said there was nothing they could do about it. In the morning it was a little better, I suppose she could have at least tried to reboot their modem, but at 10 pm she was too lazy or ignorant to do it. It's sad the hotel regularly increases prices with the times but keeps their 10-year old trashy Monsoon internet service. Only go to that hotel if you don't use internet.
Diego, 1-night trip

10/10 Exceptional

I loved everything about this hotel. The staff were very friendly and the hotel room itself was really lovely. They even have a free pool and sauna included with the stay, alongside with bathrobes and slippers if you needed any. We never got to try it out but thought that was a really nice gesture. Another positive perk was the free travel pass around Bern. We had a car - parking was very easy and free. They also have a restaurant within the restaurant. We paid for the breakfast buffet which was 19 CHF each, and the food selection was great. The room itself was pretty modern - especially the bathroom. I liked the design of the bathroom (had a hairdryer as well). There is also a mini bar inside the hotel room in case you wanted a little drink or snack during the stay, but you would of course have that added to your bill. However, there was complimentary tea and coffee in the room. We stayed in a 3 person room (1 double bed, 1 single foldable bed). The single bed was not the most comfortable bed to say the least. I am a deep sleeper but must say my back hurt quite a bit when I woke up because I could really feel the springs on that bed. However, the double bed was comfortable to sleep in to say the least. Overall, was a very good stay and the city is nearby through tram service. The tram stop is very nearby to the hotel so you won’t have an issue getting into town. We were however able to visit the entire town within 1 day and only stayed in this hotel for 1 night.
Liezel, 1-night trip

8/10 Very good

Steve, 1-night trip

6/10 Good

1-night trip

10/10 Exceptional

1-night trip

8/10 Very good

Mabel, 1-night trip

10/10 Exceptional

ralf, 1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Stayed here previously and it is very handy for the centre etc
Winston, 2-night trip

8/10 Very good

Altantuya, 3-night trip

10/10 Exceptional

Sehr nettes Personal.
Judith, 1-night trip

2/10 Poor

Völlig überteuert bei schlechtem Service
Mein ursprüngliches Zimmer war belegt, was dem Personal nicht bekannt war. Ich musste deshalb nochmal zur Rezeption für ein neues Zimmer - unnötiger Zeitverlust. Zum Abendessen warb das Hotel mit 2 Restaurants. Als ich um 20:00 Uhr vor den Restaurants stand, sagte mir das Personal, es gäbe keine Kapazität mehr, obwohl etliche Tische frei waren und auch wenig Gäste. Musste deshalb ein auswärtiges Restaurant absteuern. Das Hotel warb mit kostenlosen Parkplätzen, das Parkhaus selbst war aber voll und ist auch ziemlich eng. Mein erstes Bügeleisen war defekt, musste mur ein neues von der Rezeption besorgen. Frühstück im Hotel war verfügbar, allerdings ziemlich ungemütliche Atmosphäre im Kantinenflair. Immerhin gab es kostenlose Regenschirme zum Ausleihen. Insgesamt für 240 Euro pro Nacht/Person ein enttäuschendes Erlebnis.
Suntke, 1-night trip