We arrived after making a reservation on expedia. The hostess at reception was brusque and was not very friendly - there was no friendliness or warmth in her service, and she demanded details about our reservation that we had no way of knowing (whether we had made a reservation at the main hotel or the offshoot next door). She did not believe the room rate that we had said we had secured through expedia.com and coldly assigned us a room in 'Perla 2', the less glamorous wing of the hotel, once we pulled our computer our and showed the reservation. It was weird and unpleasant and we felt like undesirable guests. Not a nice way to end a 5-hour drive from Serbia. Otherwise, the room was clean. The wifi service is non-existent so don't believe the 'free wifi' claims on expedia. Breakfast was ok, adequate, but uninspiring. Overall, skip it.