London (QQP-Paddington Train Station) - 9 min walk
Marylebone Station - 24 min walk
Bayswater Underground Station - 7 min walk
Lancaster Gate Underground Station - 9 min walk
Queensway Underground Station - 9 min walk
Restaurants
Halepi - 5 min walk
Tukdin - Flavours of Malaysia - 4 min walk
Gold Mine - 5 min walk
Four Seasons - 6 min walk
Bella Italia - 5 min walk
About this property
Cleveland Hotel
Cleveland Hotel puts you in a great location, within a 15-minute walk of Hyde Park and Kensington Gardens. Also, Marble Arch and Oxford Street are within a short drive. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Bayswater Underground Station is 7 minutes and Lancaster Gate Underground Station is 9 minutes.
Languages
English, French, Lithuanian, Polish
At a glance
Hotel size
30 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Reception hall
Accessibility
Lift
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Microwave
Kitchenette
Stovetop
Toaster
Cookware, dishes and utensils
More
Daily housekeeping
In-room safe (laptop compatible)
Cleaning supplies
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for GBP 40.0 per night
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and window guards on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Cleveland Apartment London
Cleveland London
Cleveland Square London
Hotel Cleveland Square
The Cleveland Hotel London
The Cleveland London, England
Cleveland Hotel London
Cleveland London
Hotel The Cleveland London
London The Cleveland Hotel
Hotel The Cleveland
The Cleveland London
Cleveland Hotel
Cleveland
The Cleveland
Cleveland Hotel Hotel
Cleveland Hotel London
Cleveland Hotel Hotel London
Frequently asked questions
Does Cleveland Hotel offer free cancellation for a full refund?
Yes, Cleveland Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Cleveland Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Cleveland Hotel?
Sorry, there's no on-site parking at Cleveland Hotel.
What are the check-in and check-out times at Cleveland Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Does Cleveland Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a microwave.
What's the area around Cleveland Hotel like?
Cleveland Hotel is in London City Centre, a short 7-minute walk from Bayswater Underground Station and 10 minutes' walk from Hyde Park.
Cleveland Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
15 Aug 2024
A great place to stay
Room spotless and very comfortable. Great location. Quiet but close to shops, restaurants and transport
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
13 Aug 2024
I would have liked to get some international channels such as CNN etc..also, it can get moisy with other guests..however. its a decent place, nice area...go there! Staff is friendly!
Rose
Rose, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 Jul 2024
We loved the Cleveland Hotel! We stayed in one of the family studio suites for a week and it was the perfect size for our family of four. The beds were comfortable, the space was well laid-out, and the kitchenette came in handy for the few times we ended up getting food to go.
The hotel is less than a 10 minute walk from both Paddington Station and Bayswater Station (and both stations have a ton of restaurants nearby). We were out exploring every day, and appreciated coming back every evening to a spotless room. The staff was welcoming and professional, and everything about our stay there was as easy as could be. We would absolutely stay there again!
Marissa
Marissa, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
8 Jul 2024
The hotel was lovely and clean. Receptionist was very helpful. We were early but the lady let us check in which was a godsend as we were a little wet due to the weather.
Would definitely recommend this hotel. It was very near to Hyde Park.
Julia
Julia, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
12 Jun 2024
Karen
Karen, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jun 2024
Great location and a good price. Room even had a small kitchen. Yes there are stairs and no elevator as other reviews mentioned. So if you have large heavy or numerous bags, this probably isn’t for you. Otherwise it’s great.
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 May 2024
William
William, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 May 2024
London Layover
I booked this hotel based on the high reviews and it did not disappoint. A very professional and friendly reception, a quality room and very very clean.
Kurt
Kurt, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 May 2024
Really nice, old converted townhouses. Rooms were large and well appointed. Staff were excellent and friendly. Location was the best. Off the main streets, so very quiet, yet within a 5 to 8 minute walk of PADDINGTON or Bayswater Circle Line. Little kitchenette was very useful and saved us a lot of money on expensive British dining.
Patricia Helen
Patricia Helen, 7-night romance trip
Verified Expedia guest review
6/10 Good
30 Apr 2024
William
William, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
23 Apr 2024
Great location between Paddington and Queensway on a quiet square. Nice clean room for a couple of nights business.
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 Mar 2024
Really liked the location of the hotel; nice, spacious room, we had a lovely stay.
Felicia
Felicia, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
10 Mar 2024
julia
julia, 1-night trip
Verified Expedia guest review
6/10 Good
7 Mar 2024
Clean and everything you need for an overnight stay.
Martin
Martin, 1-night business trip
Verified Expedia guest review
8/10 Very good
25 Feb 2024
The staff was very friendly and helpful. They let me use the phone to get some tickets to a football match. Alex was friendly and fun to talk to. All the staff made me feel welcome and i was happy to see familiar faces since the last time i was there.
The area around the hotel is very safe and quiet. It is approx 8 min walk to paddington station.
The room service is prompt and comes everyday even hjough i used it only 4 times in 11 days. They come a few times to see if you have removed the DnD sign.
My only issue is the heat wasnt working like last time but there was a space heater in the room so it was fine. Also the wifi router wasn't working on the 3rd floor for a few days but i had plent of data. They called their tech suppoet ppl to fix it but it didnt work. I tried turning it on and off myself.
Overall i like this hotel and would come again as it is my second time here. Just a few improvements thar are an easy fix and it's no problem!
Mathew
Mathew, 11-night trip
Verified Expedia guest review
4/10 Fair
21 Feb 2024
Great location / value but a few key issues
Great location and seemed like a great value. No desk in my room (even though this is something I always check and reconfirm), and wifi didn’t work (my room was right next to reception too). Room Was basically clean but sheets made me itch.
(Also, my room was haunted. I’m absolutely serious.)
Kathryn
Kathryn, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 Nov 2023
Donna
Donna, 1-night trip
Verified Expedia guest review
8/10 Very good
22 Nov 2023
The staffs were very nice and responsive.
Shih-Hua
Shih-Hua, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Oct 2023
Nice big clean rooms
Gary
Gary, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 Oct 2023
Nicely updated room. Nice old hotel in a fine location blocks from Paddington station.
Barry
Barry, 1-night romance trip
Verified Expedia guest review
8/10 Very good
29 Aug 2023
Good location, nice and clean. Kind and helpful people at the front deak. Comfy bed. The room could be bigger, but it was large enough for two nights.
Tomasz
Tomasz, 2-night trip
Verified Hotels.com guest review
8/10 Very good
16 Jul 2023
Property was supposed to be 4 stars. It wasn't. That said it was OK. Staff was fine, room was clean but it was pretty basic. A room with 2 beds and a bath. It was located in an area that was lots and lots of row houses many of which were also hotels. There were none of the extras that I associate with 4 stars. However, it had good blackout curtains and air conditioning and it was clean. A little far if you are toting luggage so definitely need a cab (About $25-$30 USD) and the tube is walkable but not something I'd suggest with luggage.
Barbara
Barbara, 2-night family trip
Verified Expedia guest review
8/10 Very good
12 Jul 2023
It was a convenient place to stay in a nice neighborhood.
James
James, 2-night trip
Verified Expedia guest review
4/10 Fair
7 Jul 2023
disappointed that we reserved a suite with a double bed and a double pull out bed but what we got was a single pull out bed - not worth the money. also very hot in the room and when you opened the window anyone from the street could have jumped in!!!
Sandu
Sandu, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
3 Jul 2023
1 nights stay
The facilities were really good, bathroom was spotless, and plenty of room, the kichenette with fridge was extremely useful. Aircon was a lovely surprise. The beds were comfy, and room was clean,