Property manager mischarged damage fees that was not caused by the guest due to cleaner’s fault.
Property manager’s communication was not respecting the facts thus led to a bad experience. They insisted on that I damaged the airbed but the reality was that I didn’t even know where the airbed is.
Kai
Kai, ทริปกับเพื่อน 4 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
31 ธ.ค. 2024
We had such an amazing stay! Prior to arrival we were provided with all the information we needed to make arrival easy and make our stay feel like home. This property had everything we could possibly need and was so clean. Like squeaky clean! And the view!! We stayed in December and we could see whales from the lanai! There are some great restaurants and a chocolate shop nearby that we walked to. We also walked to a luau at a nearby resort. We would absolutely stay here again
Jamie
รีวิวจากผู้เข้าพัก Travelocity ที่ตรวจสอบแล้ว
8/10 ดีมาก
4 ธ.ค. 2024
This property was beautiful and the view from the lanai was amazing. The unit was very clean and well stocked with essentials. The only negative was the confusing remote controls for all the lights, fans, shades, A/C units. A simple switch on the wall would be better. Also, the bedroom A/C unit did not work so the room was very warm. Besides that, everything was amazing.
Robert
Robert, ทริปโรแมนติก 2 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
11 ต.ค. 2023
The unit was great: quiet; amazing views; an incredibly comfortable, large king size bed; nice patio furniture; easy parking; and full of amenities not usually included in similar places (shampoo, conditioner, lotion). We come to Mail several times a year and will definitely stay here again.