2/10 แย่
11 ธันวาคม ค.ศ. 2024
Issues with dirty beds continue
I wanted to share some feedback from our recent one-night stay at your hotel in Vienna. My girlfriend and I were really looking forward to our stop in the city, but unfortunately, we encountered an issue that impacted our experience.
Upon checking into our room, we noticed that the bed had hairs on it, which left us questioning the cleanliness of the linens. This made it difficult for us to relax and get the good night’s sleep we needed before continuing our journey.
What made this particularly frustrating is that we’d already dealt with a similar issue at a hotel in Budapest earlier on this trip. It’s been disheartening to have these kinds of problems back-to-back, as it has taken away from what was meant to be an enjoyable vacation.
I wanted to bring this to your attention because we expected better from your hotel. We hope you’ll consider addressing this, both for future guests and in making things right for us after this experience.
Thank you for your time and understanding. I look forward to hearing from you.
Best regards,
Danny
Daniel
Daniel, ทริป 1 คืน
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