Very sheek hotel, friendly, great location. Pool was very nice and had good amenities. The room was nice, good views, and comfy beds too. The room could use a good cleaning under the beds and the furniture was soiled. Very loud and squeaky vents.
Annette
ทริปกับครอบครัว 2 คืน
10/10
Megan
ทริปกับครอบครัว 3 คืน
10/10
Curtis
ทริป 2 คืน
10/10
This was the best property that I’ve ever stayed. The staff was amazing and helpful. I was able to check in early and check out late. This is the perfect location and close to so many restaurants and places to shop, within walking distance. I was even able to me and my husband’s laundry after returning from our cruise and the gym and pool are also very nice!! Anytime I come to Miami I will always stay here!!
Rhonda
ทริป 1 คืน
10/10
ผู้เข้าพักจริง
ทริปกับครอบครัว 2 คืน
10/10
Michele
ทริปกับครอบครัว 1 คืน
10/10
Antonio Alvaro
ทริป 4 คืน
10/10
Varonica
ทริปกับครอบครัว 1 คืน
10/10
Leslie
ทริป 3 คืน
6/10
O hotel é muito bem localizado, a estrutura é muito boa, porém o serviço deixa a desejar. Estávamos em 3 pessoas, mas o apartamento não tinha talheres ou pratos suficientes. Para tomar café somente 2 tem cadeira. Ao reclamarmos sobre isso a informação é que é essa a estrutura e não poderiam colocar mais uma cadeira. Mas a reserva foi para 3 pessoas. Para a montagem do sofá cama tivemos que pedir várias vezes até alguém nos atender. Ao trocar as toalhas só deixam 2. Parece que não sabiam que naquele quarto estavam 3 pessoas. Serviço realmente muito falho e deficiente. A impressão é que falta organização. Para um hotel novo, com ótima infraestrutura, o serviço oferecido é muito ruim.
JOAO A
ทริปกับครอบครัว 7 คืน
6/10
Solicitamos el sofa cama de la habitación, no se nos hizo nunca tuvimos que insistir para ello. Y cuando la hicieron ni siquiera llevaron almohadas, la habitación nunca la hicieron.
Guillermo
ทริปกับครอบครัว 3 คืน
10/10
Lisa
ทริป 1 คืน
10/10
Shawn
ทริปกับครอบครัว 1 คืน
10/10
Bonnie
ทริป 1 คืน
10/10
Stayed in a studio room which included a full size frig with some alcoholic and non-alcoholic drinks (for a price). Great view. Bed and pillows were so comfy. The pool area and gym were also great.
Virginia
ทริป 3 คืน
10/10
Brian
ทริปกับครอบครัว 1 คืน
10/10
The facilities are great, gym is great, pool-area is relaxing and the service in that area is top notch, Russel was great and we felt really taken care of.
There were some issues with check-in and cleaning, but we were compensated so altogether they stay was incredible.
Torbjörn
ทริปกับครอบครัว 2 คืน
2/10
Terrible. Doors that don't lock. Unsafe for solo travelers or people with valuables
vikram
ทริปธุรกิจ 2 คืน
4/10
The photos represented the room differently. When we arrived to check in they said we had to pay the $60 difference because we booked through hotel.com. We had already prepaid thought hotel.com the rate advertised. I have booked though hotel.com multiple times before and never encounter this. Because of this we will no longer use The Elser when we stay in Miami.
Michelle
ทริปกับครอบครัว 1 คืน
10/10
Centrally located for everywhere we wanted to go. Luxurious and comfortable staycation with beautiful view of the bay and downtown.