This time the room was clean and good condition. There was hot water and service was good.
Lorenzo
ทริปกับครอบครัว 1 คืน
10/10
Luis
ทริป 1 คืน
2/10
Front desk employee was extremely rude. We got a room and the bed was horrible. I called front desk and asked to be moved because of the bed . She said she'd come up and see the bed personally. She walked in and stared at the bed. I told her it's like you're riding on a boat. It sank in and moved around. I think it needs a new box spring. It made all sorts of noises and was very uncomfortable. She said get your things and follow me. We did n she gave us the room next door. She had a horrible attitude.
Sylvia
ทริปธุรกิจ 1 คืน
10/10
Ana
ทริปกับเพื่อน 1 คืน
10/10
This hotels is convenient for me.Because all my family live on the south side of Laredo and i get vist all my family and don't have to drive far . Rooms are real clean and A/C always work good also the beds super comfortable compare to.
Other high price hotels like embassy i stayed before and they dont do nothing about it.
Daniel
ทริปธุรกิจ 1 คืน
8/10
Juan
ทริป 2 คืน
4/10
Hotel hallway smelled like marijuana, roaches in the bathroom/sink area, ceiling had huge water stains in different areas. Towels were stained.
Alejandra
ทริปกับครอบครัว 1 คืน
2/10
I first got there to the reception very rude and disrespectful then she give me a room number and I went inside the room and they had a lot of cockroaches so I had to call her to give me a room, but the other room was the same
Angel
ทริป 1 คืน
2/10
It was terrible. I got 2 joint rooms, one with 2 queen size beds and one with 1 king size bed non smoking. Bedding had burnt holes, king size bed had a dent in the middle messed up my back. Had no toilet paper rolls, ever so often it smelled like sewer and I paid for 4 adults including breakfast and one hour to go there was no breakfast at all. Tried using the phone to call front office and there’s no line at all. Asked to speak to a manager and no one on site. High priced rooms with terrible everything. Only good thing was the location.
Yesenia
ทริปกับครอบครัว 1 คืน
8/10
😊
Ernesto
ทริปโรแมนติก 1 คืน
10/10
Isaac
ทริป 1 คืน
10/10
Abel
ทริปธุรกิจ 2 คืน
8/10
Juan
ทริป 2 คืน
2/10
Linda
ทริป 1 คืน
10/10
Awesome service
Fernando
ทริป 1 คืน
2/10
They have a cucsrachos
Albesa
ทริป 1 คืน
6/10
As soon as I was going to check in the front desk informed me that there was no hot water running the hotel. I was bit upset but i was not going to another hotel cause it was more convenient for me and my family to stay. Possibly the next it would work. We left for dinner there were roaches in the rest room and in the room. This was a first for us to encounter. The next day took a shower no hot water. At least they informed us and the beds were comfortable temp was good but could have been a better experience not sure if ill stay there again.
Lorenzo
ทริปกับครอบครัว 1 คืน
10/10
Muy limpio
Enrique
ทริปกับครอบครัว 1 คืน
2/10
Did not stay at the hotel after all, asked for a refund and was not given one. Roaches were all over the room, infested in the restroom couldn’t even walk without there being a roach or dirty.