Overall, very good experience. The hotel was in a great location to get about and explore all of old Funchal by foot And access taxis and public transport and cable cars for any other trips. It was located inside on the edge of a large shopping mall, which was very convenient if you wanted to pick up any bits and pieces.
The cons: I found the lighting in the rooms very dark and not very functional. There was a slight issue with the cleaning of the bathrooms. I was grateful for the attentive staff at the front desk who looked at all my concerns and addressed each one and extra things like kettles and coat hangers et cetera were provided on request. Overall, a little bit dated in decor, i.e. stuck in the noughties and sometimes a little noisy because of its location but that’s a choice you make for city hotel Convenience.
No Jim and it was not advertised so I had to go looking for somewhere to use for my stay. Very small pool area area upstairs on the rooftop not very functional.
Pros: Great hotel staff, very attentive. Good choice of breakfast for an inner city hotel. Was offered a complimentary upgrade. Concierge were very helpful. I needed a gym due to the above situation for which I paid €25 for a weeks membership of a fantastic gym only five minutes walk from the hotel.
Overall, I would recommend the hotel for value, convenience