Pestana São Tomé

It certenly doesn't look like a 5 star hotel... even for a 4 star is forced

Very good breakfast and swimming pool. No wi fi in the room and everywhere very slow. Nice big room, very slow service in the swimming pool bar.

Lovely hotel with nice staff. However standard things which are in 5 star hotels was not there

More 3* hotel than 5* Staff quite unprofessional

The hotel os getting old. Merda renovation on the pool and sim loungers. Bahtrooms are ir 3 ir 4 star hotel. Haverá a good breakfast.

I liked Pestana Sao Tomé. Very friendly staff and the location is very good. I appreciated being upgraded to a junior suite. The bedroom is adequate even though just a little small. Good Wi-Fi connection! I would go back to Pestana Sao Tomé.

Very worn out hotel, specially in the rooms. It is not a 5 star hotel. Period! There are goods things - the staff is very welcoming and the breakfast is very good. But it needs an urgent and overall facelift. Adequate only for a stopover with no luxuries intended or if you are a casino freak. It has the only one of the island. I did not go.

Hotel is nice. Services and staff are a little slow and sometimes awkward. If you don´t speak Portuguese you might face some challenges.

I changed hotels, coming from Omali Lodge, where the internet didn't work at all in my room and they could not solve the problem, so I went to check the Pestana out. I usually do not like Pestana hotels, but this one was better than I expected. The staff was absolutely lovely and helpful since the first minute in the check in, and throughout my stay. They went with me to the room available before finalizing the check in, to confirm the internet worked from the room. If the wifi didn't work, they also offered the cable internet, which I didn't need. The wifi worked 100% of the time, with decent speed. The view from my room was spectacular and I believe at least most rooms with even numbers in the 1st and 2nd floor have similarly nice view. The room is simple but well taken care off, with decent linen and decor. There is only water in the minibar, and there is no coffee/tea making facilities. The bathroom is also very simple, but the shower works very well with water heating up pretty fast. The area outside the restaurant and bar downstairs, next to the swimming pool, is really nice and relaxing.

샹투메 프린스페 공화국에 있는 페스타나 호텔은 제일 큰 호텔으로서 가격이 비싼것 외에는 대체로 아름다운 전망과 시설이 훌륭한 호텔이지만 영어의사소통이 불편한 상태임.