My best friend and I stayed for 2 nights to see Niagra Falls which was on our bucket list. The hotel was in an easy place to get around town from because it is on a main route with plenty of places to chose from to eat just down the street and just 3 miles, an easy route to the Park area. The room was fine but the beds were hard to get on; too high for us! The air conditioning unit was noisy and the tub seemed a little slippery. With no fan in the bathroom, the mirror got fogged up and was a little embarrassing with no way to clear out smells! On a positive note, the breakfast was good; we loved the bacon and scrambled eggs with a warm cinnamon roll and the employees were all very friendly and helpful. Tried to get into the building from the back parking but door was not key operatable so couldn't get in from the back to our room which might have been a closer route to our room. Finally; we both enjoyed our time at Niagra Falls and the Holiday Inn Express!
Anita
ทริปกับเพื่อน 2 คืน
8/10
Chris
ทริป 1 คืน
2/10
AC was not working. We slept in the heat and we're very uncomfortable. We did not talk to the front desk about it because my 1-year-old was asleep and we checked in close to midnight. I am pretty sure all they would have done was offer us another room and we could not afford to move because that would have woken up the baby who was extremely tired and crying all the way to the hotel.
Omar
ทริปกับครอบครัว 1 คืน
10/10
Angie
ทริป 1 คืน
4/10
A bug crawling on my husband in bed. Pool area needs alot of work! Hotel needs alot of repair and updating!
Heather
ทริป 1 คืน
6/10
Staff was extremely friendly upon our arrival. The room was not clean the Jacuzzi tub we cleaned ourselves before using. There were stains on our bed. Room was out dated. We wanted to use the indoor pool to take out grandson swimming but the water was freezing. Breakfast was decent and had a good selection.
ผู้เข้าพักจริง
ทริป 1 คืน
10/10
Keith
ทริป 1 คืน
8/10
?
ทริป 6 คืน
10/10
The pool was closed otherwise very nice and clean. Good breakfast
Amber
ทริป 1 คืน
10/10
Erwin
ทริป 1 คืน
10/10
Love Holiday Inn
Phancy
ทริปกับครอบครัว 1 คืน
2/10
Joseph
ทริป 2 คืน
4/10
The refrigerator would work off and on, the walls were paper thin, the shower hardly worked at all was a fight to get the hot water! The first night we arrived the pool was open but a kid got cut in it then the next night the pool was closed down because the ceiling was falling down!!! The inly good thing about this hotel was the staff was super nice and helpful.
Jessica
ทริปกับครอบครัว 2 คืน
6/10
Pulling up to check in there was a lady I believe her name was Lydia, asked if I were there to check in. Lydia was on a smoke break I believe she said she would be with me in a moment.
After patiently waiting she checked me in for the evening, she advised there was a parking fee, and when I asked why is that it’s policy. I was upset with parking fees for the fact that the parking lot along with the grounds were not maintained. The lot was not plowed, you could not see where parking was and the grounds were extremely unsafe without the walkways being plowed or salt on them. Someone as myself not familiar with snow slip several times.
I enjoyed the sitting area to have breakfast but the tall African American male that worked there just standing staring at everyone was a bit creepy. He also took a cigarette break I believe when he walked out 1 of the side doors and left them ajar for easy access back in.
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
4/10
Darlene
ทริป 1 คืน
10/10
ผู้เข้าพักจริง
ทริป 1 คืน
6/10
Ryan
ทริป 3 คืน
4/10
Complaints :
No wifi connection working
Exercise room closed
Neighbors knocking on my wall in the middle of the night ,
Parking lot was full
Staff is very polite and friendly
amrit
ทริปกับเพื่อน 1 คืน
6/10
Irwin
ทริป 1 คืน
8/10
Would have rated the stay higher but the pool was closed. That's why we chose this hotel.
Gordon
ทริป 1 คืน
10/10
Me encanto super Amplio, limpio y el Desayuno delicioso.
Clelian
ทริป 1 คืน
6/10
The pool was closed, which is 1 reason why I booked there then the keycard to get in the room, the lock broke, offered another room but I already had everything unpackef. Staff was friendly and the breakfast was great with fresh hot food options. I personally think the inside needs upgrading and the room wasnt very clean. Dirty tables and debris in drawers, curtains would not close all the way, had to clip them together for privacy in jacuzzi.
Sarah
ทริป 2 คืน
8/10
A good option for people flying out of the airport or for Canadians looking for a stop before returning from a trip south. Nice staff. Mediocre breakfast.