1. Dated room with extremely over price.
2. It was not like Japanese hotel because a lot of staffs were non-Japanese and just came to work here for 2 months during high season so they did not pay much attention to the guests as they come and go.
3. The pricing strategy was not ethical as we booked the room for 3 with Mt. Yotei since Dec 22, 2018 but found that that the price after Jan 19th was much cheaper than ours with breakfast, free internet while ours price had none of this even paying much higher price and earlier. This is bad practices in my view aka cheating. The condition was very small and confusing so a lot of customers misunderstood the price, term and condition
4. Some non Japanese front staff e.g., So Min did not behave well when we asked her to change our key card as it was for other room. They might give the long one to us when we checked in for example.
5. The picture of the room in the internet and the real one was totally different as the actual room was really dated.
6. All in all one of the best experiences stay in our life even we have been traveling around the globe and this hotel is not really 5 star as claimed. I think it comes from poor management.
7. Last but not least, the Expedia is not as good as other OTA even we asked Expedia to help on this case before traveling but they could not do anything unlike other cases that we had in the past, other OTA could assist us to get the fair deal and treatment.
If you intend to play ski, this hotel is on eof the best choice in Niseko. Food price is expensive compare to other area near by. Overall is good.
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6/10 ดี
7 สิงหาคม ค.ศ. 2015
ผู้เข้าพักจริง
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8/10 ดีมาก
10 พฤษภาคม ค.ศ. 2014
ทำเลที่ตั้งดีมาก
ชอบที่นี่มากวิวโดยรอบสวยมาก เดินทางสะดวก
สานิต เจียรกุล
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10/10 ไร้ที่ติ
20 กุมภาพันธ์ ค.ศ. 2025
Pik Wa
Pik Wa, ทริป 6 คืน
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8/10 ดีมาก
20 กุมภาพันธ์ ค.ศ. 2025
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ทริปกับเพื่อน 4 คืน
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4/10 พอใช้
19 กุมภาพันธ์ ค.ศ. 2025
We didn’t love a few things about this hotel - first, it is so big and there are so many people that it feels like you’re on a cruise ship. The restaurants in the hotel are very average to poor and there is only a little corporate village to eat at otherwise (the town is far). The hotel and room itself was a little run down. The people were very kind, though no Japanese people except for the masseuse (who was amazing!)
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ทริป 6 คืน
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10/10 ไร้ที่ติ
18 กุมภาพันธ์ ค.ศ. 2025
니세코힐튼
히라후 중심시에서 이동거리가 30분정도 소요되지만
윈터시즌에는 밤 12시까지 호텔무료셔틀 버스가 운행되어
이동에는 문제가 없었다.
룸사이즈가 크고 무엇보다 노천온천이 너무 좋았다.
조식또한 훌륭했고, 슬로프에 워크인이 가능, 스키 발렛 서비스등 모두 좋았다.