āđāļŪāļāļīāđāļāļ° āļĢāļĩāļŠāļāļĢāđāļ KAI Yufuin āļŠāļēāļĄāļēāļĢāļāļĒāļāđāļĨāļīāļāđāļāđāļāļĢāļĩāđāļĨāļ°āļĢāļąāļāđāļāļīāļāļāļ·āļāđāļāđāļĄāļāļģāļāļ§āļāđāļāđāļŦāļĢāļ·āļāđāļĄāđ?
āđāļŪāļāļīāđāļāļ° āļĢāļĩāļŠāļāļĢāđāļ KAI Yufuin āļāļāļļāļāļēāļāđāļŦāđāļāļģāļŠāļąāļāļ§āđāđāļĨāļĩāđāļĒāļāđāļāđāļēāļāļąāļāđāļŦāļĄ
āļĄāļĩāļāļ°āđāļĢāđāļŦāđāļāļģāļāđāļēāļāļāļĩāđ āđāļŪāļāļīāđāļāļ° āļĢāļĩāļŠāļāļĢāđāļ KAI Yufuin āđāļĨāļ°āļāļĢāļīāđāļ§āļāđāļāļĨāđāđ
āđāļŪāļāļīāđāļāļ° āļĢāļĩāļŠāļāļĢāđāļ KAI Yufuin āļĄāļĩāļāļĢāļīāļāļēāļĢāļŠāļāļē
āđāļŪāļāļīāđāļāļ° āļĢāļĩāļŠāļāļĢāđāļ KAI Yufuin āļĄāļĩāļĢāđāļēāļāļāļēāļŦāļēāļĢāđāļāļāļĢāļīāđāļ§āļāļāļĩāđāļāļąāļāļŦāļĢāļ·āļāļāļĢāļīāđāļ§āļāđāļāļĨāđāđāļāļĩāļĒāļāļŦāļĢāļ·āļāđāļĄāđ
I thoroughly enjoyed the aesthetics of the property and how comfortable the rooms were. The staff was very professional and responsive.
The onsen facility was clean and relaxing. I look forward to visiting again.
It was my first time at a Hoshio Resort and i was so amazed and I can't give you enough stars!
Resort itself was super zen and amazing. It was perfect place to relax and enjoy Japanese bath, food, and massage.
Staff was also beyond the moon! We had to put on snowchains on our way out because it was snowing and we were struggling when staff (Kuroiwa) came out and helped us with the hard work. Thank you so much again.
This hotel is a disappointment, especially considering its price and the expectations we had. The service at check-in was negligent, and overall, it felt as though the staff didnât care about us at all. Here are two of our numerous disappointments:
1. We understand that dinner is part of the package and canât be avoided. However, why should we be limited to just the early dinner seating at 5:30 PM (even though thereâs a second seating at 7:30 PM), which affects our other plans? This caused us to miss our dinner without receiving a refund or credit.
2. We know the restaurant serves only a set menu. But both my wife and I are restricted from eating certain dishesâsome of which can even be dangerous to us. I was surprised we werenât asked if we have any allergies or dietary restrictions. I was even more surprised to hear our serverâs response to our inquiry about it: âItâs our hotelâs policy NOT to ask our customers if they have any allergies or preferences.â
This statement encapsulates our experience at this hotel. Never again.