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Holiday Express & Suites Portales by IHG

2.5 star property
Portales hotel with indoor pool

Choose dates to view prices

Photo gallery for Holiday Express & Suites Portales by IHG

Free buffet breakfast
Property entrance
Standard Room, 2 Queen Beds | Room amenity
Exterior
Spa
Nestled in a rural location, Holiday Express & Suites Portales offers the perfect blend of relaxation and fun. Guests can unwind in the spa tub or get active with a game room and indoor pool. Enjoy free breakfast, stay connected with WiFi, explore nearby attractions or take care of work at the business center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Connecting rooms available
  • Gym
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Hot tub
  • Business center
  • 24-hour front desk
  • Arcade/game room
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Meeting room
  • TV in a common area

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
$113 nightly
The total price is $128
Nov 6 - Nov 7
Total with taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

Property amenity

Comfort Inn

  • Free breakfast
  • Free parking
  • Free WiFi
  • Connecting rooms available
9.0 out of 10, Wonderful, 388 reviews
$94 nightly
The price is $107
Dec 1 - Dec 2
Total with taxes and fees
Comfort Inn
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About the neighborhood

Map
1901 W 2nd St, Portales, NM, 88130

What's nearby

  • Al Whitehead Field - 8 min walk - 0.7 km
  • Eastern New Mexico University - 8 min walk - 0.7 km
  • Greek Park - 14 min walk - 1.2 km
  • Rotary Park - 14 min walk - 1.2 km
  • Roosevelt County Museum - 15 min walk - 1.3 km

Getting around

  • Clovis, NM (CVN-Clovis Municipal) - 38 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Juanitos - ‬4 min drive
  • ‪Something Different Grill - ‬2 min drive
  • ‪Pat's Twin Cronnies - ‬3 min drive

About this property

Holiday Express & Suites Portales by IHG

Enjoy your visit to Portales with a stay at Holiday Express & Suites Portales by IHG. Guests can get a morning swim in at the indoor pool, and the hot tub makes for a relaxing end to the day. The helpful staff and overall property condition get good marks from fellow travelers.

At a glance

DONE

Hotel size

    • 65 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Hot tub
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Holiday Express Hotel Portales
Holiday Express Portales
Holiday Express Portales Hotel
Holiday Express Suites Portales
Express Suites Portales

Frequently asked questions

Does Holiday Express & Suites Portales by IHG offer free cancellation for a full refund?

Yes, Holiday Express & Suites Portales by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Express & Suites Portales by IHG?

Yes, there's an indoor pool.

Are pets allowed at Holiday Express & Suites Portales by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Express & Suites Portales by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Express & Suites Portales by IHG?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.

What is there to do at Holiday Express & Suites Portales by IHG and nearby?

Holiday Express & Suites Portales by IHG has an indoor pool and a hot tub, as well as a fitness center and an arcade.

What's the area around Holiday Express & Suites Portales by IHG like?

Holiday Express & Suites Portales by IHG is a short 13-minute walk from Eastern New Mexico University and 16 minutes' walk from Al Whitehead Field.

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Holiday Express & Suites Portales by IHG Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Coffee
Towns
Clean room
Bathroom
Hot Tub
Vat

What guests liked

  • Breakfast was great, with many guests praising its freshness, taste, and variety, including a unique pancake conveyor belt. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Nice, clean, comfortable hotel with great customer service.
Belinda, 2-night trip

10/10 Exceptional

Great place
Leighann, 2-night trip

10/10 Exceptional

Front desk staff very friendly and helpful.
Elizabeth, 2-night trip

10/10 Exceptional

Nice clean motel
Rosa, 1-night trip

6/10 Good

The room smelled musty, the keys didnt work to the room. Had to go down several time to fet a new key each time. The hotel needs to replace the card readers on every room. I shouldnt have to go down to the front desk 2 times in 1 noght because my room key card stopped working.
Matthew, 1-night trip

8/10 Very good

My family and I only stayed one night, but I would stay here again, and I also recommend this hotel.
Rick, 1-night trip

8/10 Very good

I was in town for only one night but my stay was very comfortable.
Jose, 1-night trip

10/10 Exceptional

One of the better hotels in the area.

Clean room, newest facility in the area. Good lighting in parking areas. Comfortable bed.
Brian, 1-night trip

6/10 Good

Portales Trip

Had to refuse first room due to condition. Door lack was intermittently inoperable, lamp shade was missing, stained window shade and room had strange odor. 2nd room was nice except the pullout bed was broken.
JOSEPH, 3-night trip

10/10 Exceptional

Clean and comfortable. Good breakfast

10/10 Exceptional

The front desk was very courteous. Rooms were very comfortable and clean. Loved the shade to make the room dark. Changes to the soaps and lotions are a big improvement
Virginia, 1-night trip

10/10 Exceptional

Friendly staff met me at the counter late at night. Quick and easy check in. Room is clean and updated. White sheets/bed covers are a must for me and these are spot on!!
Jaime, 1-night trip

10/10 Exceptional

The workers were nice our house keeper was Yolanda and she did a excellent work we ask for towels and she was very nice she offered her help with everything in our room we stayed at room 309 the tub was perfectly clean because I double check before I put my son in the bath let her know we really appreciate it her job
Gennesis, 1-night trip

6/10 Good

No room service our working elevator, staff not helpful
Jeff, 3-night trip

8/10 Very good

The breakfast was not good! Coffee was cold and the sausage was questionable.
Yvette, 1-night trip

8/10 Very good

Rate

The only problem I had was that my room was not ready until after 4pm
Jimmy, 1-night trip

8/10 Very good

The whole stay was good. Since our room hadn’t been cleaned had ask for clean towels, coff, and trash emptied. They did as soon as I asked. Leaving the desk clerk wasn’t helpful and made a jester behind my back that my husband observed. Not professional at all!
Marsha, 2-night trip

6/10 Good

Wi-Fi didn’t work and repeated calls downstairs to front desk were unanswered.
Belinda, 2-night trip

6/10 Good

Our room wasnt ready for us to check in at 5pm.
1-night trip

6/10 Good

Cost more than other Hotels nearby

Keys had to be reset upon returning to the Hotel on most nights. Like their machine for setting the key defaults to stop working the next morning, rather than the actual time or date expected to check out. The refrigerator in the room froze any drink placed in it whether on the middle setting or the lowest setting. Yeah, exploded frozen soda drink, orange juice, or beer!
Christopher, 4-night trip

6/10 Good

We will probably not stay there again.. Unheated pool and non working jets on hot tub.. We paid extra for for a pool. The kids will get in in but not adults. This has been a problem since covid. This is not where you should cutting. I don't mind the cutting of room services, but pool we [paid extra for. DeLores
DE LORES, 4-night trip

10/10 Exceptional

We had a great breakfast and the room was very comfortable. If we are every in the area, we will stay at you place.
Luis, 1-night trip

10/10 Exceptional

Had to make a last minute trip to Dora, I always book here no matter if its for one night or multiple nights. It"s always clean and well maintained and of course the kids love to pool.
1-night trip

10/10 Exceptional

Overall good stay
Armida, 1-night trip

6/10 Good

Reservation was for 4 people and they only gave us two towels for a suite we had to continue to ask for more towels are whole 4 day visit. Halfway threw our stay we lost hot water pressure other than that visit was great!
Elisha, 4-night trip