2/10 แย่
6 กุมภาพันธ์ ค.ศ. 2025
ROACHES GALORE! DO NOT STAY!! BEWARE!!!
Been to maaany Four Seasons around the globe and this location was unlike any other (and this is an understatement):
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• 10+ alive cockroaches every day/night
• Lazy housekeeping with highly questionable cleaning practices/protocol
• Rooms severely worn, basics such as blinds/appliances are either broken or non-functioning & when kindly asking to have remedied, staff downright makes you feel that they are the ones being inconvenienced
• Food is incredibly mid, small portions.. breakfast is sad & low-quality at best with uninspiring variety, unripened fruit, stale bread(s), etc
• Front-facing staff (specifically reception) constantly gaslights, parrots the same apologies over-and-over – completely unserious management that self-admits to massive communication issues throughout all tiers of their org
• Inconsistent information among low to high level staff leading to false expectations and/or outcomes
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List goes on and on.. if you align with any of these values or find any of this acceptable this is the resort for you!
Came in with little to no expectation but this is a direct callout to the owners/upper management & they need to be held accountable & take ownership!!
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