โรงแรมซัปโปโร แกรนด์, ซัปโปโร

Its poor when you need to pay $20 to use a hotel gym. Very difficult to obtain milk for tea. Some parts of the hotel looked tired. The room furniture needs replacing. More like an average 3* hotel

Great location. Clean. Kind.

Great place. Wonderful dining options. Nice how basement connects to station so we don't need to go outside when it was snowing/cold. Rooms could be updated to match the rest of the hotel.

Bed was a comfortable double. Room temperature was fine for me and i am on the cooler side compare to most people. The service during arrival was welcoming.

Really nice upgraded room with breakfast- pretty pricey, tho. It’s in the center of town and on snowy cold days you can go underground get to shops and restaurants etc. I loved the very Japanesy breakfast on the fourth floor, but it might not be for everyone.

Hotel rooms are clean, staff service was fantastic, breakfast was the best we have had throughout the trip! Cake we ordered for my son's birthday was great!

The location was excellent. The staff was helpful and responsive. My wife dropped her ear ring in the sink and we thought it was lost. The staff managed to retrieve it. Highly recommended

The underpass connection from the hotel really makes a great difference in cold winter.

Stayed in a 4 beds- room which was clean and comfortable. Housekeeping was consistent in changing the sheets. Breakfast was the same spread during our 6 nights stay. Good location and accessible directly with the underground walkway to Sapporo Train Station.

The hotel location is good and breakfast was also decent spread. We enjoyed our stay and room was spacious too.