ibis Cotonou

Although booked as Ibis, that building is locked and they put you up at the sister hotel next door Novotel, which is a newish well maintained hotel. Nothing to complain at all about the hotel or service. Everything excellent.

Excellent service and chic amnesties. Very convenient location

OKAY

Great hotel with good service and excellent breakfast

It was amazing. Especially the location was very good. Had very good breakfast buffet.

It shouldn't take 3 men half an hour to check me into the hotel, particularly late at night when I have been travelling for 33 hours. Rooms are small and there is no hot water. Even in Africa that is not acceptable.

Any important issue during the stay, but the regular housekeeping services and cleaning are very bad. Need to improve.

The homely feeling. The hospitality.. Although feeding ( lunch and dinner) was kinda expensive

AC not working properly. Staff need training. Look forward to seeing the new Novotel.

Hotel was good, as to be expected. The staff were helpful. Just one note, but I found out it's a common practice in Benin, when sending your clothes to the cleaners, they will staple tags (with two staples) through the cloth. For my jacket they stapled through the inside coat pocket. And for my pants they staple through the inside zipper flap.