Ottawa, ON (XDS-Ottawa Train Station) - 16 min drive
Restaurants
Tim Hortons - 5 min drive
McDonald's - 4 min drive
LaBocca Juice - 3 min drive
Tim Hortons - 3 min drive
Shawarma Station - 3 min drive
About this property
Hilton Garden Inn Ottawa Airport
Hilton Garden Inn Ottawa Airport puts you within a 10-minute drive of Rideau Canal and Carleton University. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Garden Grille & Bar, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a fitness centre and a hot tub. Fellow travellers say great things about the comfortable beds and helpful staff.
Languages
Chinese (Cantonese), Chinese (Mandarin), Croatian, Czech, English, Filipino, French, Hungarian, Italian, Polish, Portuguese, Slovak, Spanish
At a glance
Hotel size
326 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of the posted check-in hours must contact the reception desk in advance.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking and van parking on site
On-site parking is limited
On-site parking includes off-street options
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
What to do
Shopping
Working away
Meeting rooms
Conference centre (7200 square feet of space)
Services
24-hour front desk
Laundry facilities
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Facilities
1 building/tower
Built in 2008
ATM/banking
Safe-deposit box at front desk
Fireplace in reception
Television in common areas
Fitness centre
An indoor pool
Hot tub
Vegetarian dining options
No plastic coffee stirrers
Banquet hall
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
50-inch LCD TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free local calls
Desk chair
Food and drink
Mini fridge
Microwave
More
Daily housekeeping
LED light bulbs
Recycling
Water-efficient showers only
Mobile key entry
Special features
Dining
Garden Grille & Bar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately CAD 10.95 to 16.95 per person
Early check-in can be arranged for an extra charge of CAD 50 (subject to availability)
Late checkout can be arranged for an extra charge of CAD 100.00 (subject to availability)
Renovations and closures
The property will be renovating from 11 April 2024 to 31 December 2025 (completion date subject to change). The following areas are affected:
Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.
Children & extra beds
Rollaway beds are available for CAD 22.60 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 125 per pet, per stay
Policies
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hilton Garden Inn Hotel Ottawa Airport
Hilton Garden Inn Ottawa Airport
Ottawa Airport Hilton Garden Inn
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Ottawa Hilton
Ottawa Hilton
Hilton Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Hilton Garden Inn Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Frequently asked questions
Does Hilton Garden Inn Ottawa Airport offer free cancellation for a full refund?
Yes, Hilton Garden Inn Ottawa Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Ottawa Airport?
Yes, there's an indoor pool.
Are pets allowed at Hilton Garden Inn Ottawa Airport?
Yes, cats and dogs are welcome. There's a charge of CAD 125 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Ottawa Airport?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hilton Garden Inn Ottawa Airport?
Check-in start time: 3 PM; check-in end time: anytime. There's a charge of CAD 50 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of CAD 100.00 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hilton Garden Inn Ottawa Airport?
No, this hotel doesn't have a casino, but Rideau Carleton Raceway (7-min drive) and Casino du Lac Leamy (18-min drive) are both nearby.
What is there to do at Hilton Garden Inn Ottawa Airport and nearby?
Hilton Garden Inn Ottawa Airport has an indoor pool and 1 hot tub, as well as a fitness centre.
Are there restaurants at or near Hilton Garden Inn Ottawa Airport?
Yes, Garden Grille & Bar offers international cuisine.
What's the area around Hilton Garden Inn Ottawa Airport like?
Hilton Garden Inn Ottawa Airport is in Gloucester, a short 3-minute drive from Ottawa International Airport (YOW) and 10 minutes' walk from Ernst & Young Centre. Travellers say that the hotel is in a great location.
Hilton Garden Inn Ottawa Airport Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
17 Nov 2024
Rod
Rod, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Nov 2024
Charles
Charles, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
Karen
Karen, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 Nov 2024
Good place to lay your head.
Here for a short stay.
Room was ready almost immediately.
Comfortable beds, spacious room and bathroom and a shower with great water pressure!
Kimberly
Kimberly, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
4/10 Fair
4 Nov 2024
We did room service and they brought it to us like a macdonald's take out in plastic containers. The portions were so small. They also don't tell you about the $75 pet fee. That is expensive.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Hilton Garden
Clean and quiet
Gord
Gord, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Convenient to the airport.
Cheryl
Cheryl, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Oct 2024
Nice stay
Sylvie
Sylvie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 Oct 2024
Kathy
Kathy, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 Oct 2024
Verified traveller
3-night business trip
Verified Hotels.com guest review
4/10 Fair
21 Oct 2024
It was ok but there is definitely better for cost
It was ok we paid for breakfast and it was gross and cold not worth paying buffet fees. The rooms was nice and big but the AC sucked was not cold we had put it to the lowest setting and still not good
Patrick
Patrick, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 Oct 2024
Dominic
Dominic, 1-night trip
Verified Hotels.com guest review
2/10 Poor
15 Oct 2024
Receptionist was terrible.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2024
2 great nights at the Hilton
I was very impressed with its cleanliness I had even asked if it was a newer hotel . Staff was helpful I will return for sure
Michael
Michael, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Oct 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
11 Oct 2024
The front desk was so rude
Zmarai
Zmarai, 2-night family trip
Verified Hotels.com guest review
6/10 Good
30 Sep 2024
Terry
Terry, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 Sep 2024
Richard
Richard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Sep 2024
Victoria
Victoria, 1-night trip
Verified Hotels.com guest review
2/10 Poor
28 Sep 2024
Terri
Terri, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Sep 2024
Staff and management was very friendly, professional and helpful with all my needs and treated me like a valuable client. Great experience and would stay here again.
Nils
Nils, 6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 Sep 2024
Herb
Herb, 1-night business trip
Verified Hotels.com guest review
6/10 Good
19 Sep 2024
Laura
Laura, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 Sep 2024
Good
Great stay, clean rooms but front desk weren’t great, weren’t friendly or approachable at all. Other than that, good place.