In the heart of Fukuoka, Canal City Fukuoka Washington Hotel offers a convenient retreat. Unwind with dry cleaning services, enjoy shopping at the on-site mall, and savor a meal at the restaurant. With in-room WiFi and luggage storage available, guests praise its proximity to popular spots like Kushida Shrine and Tenjin Underground Mall.
Canal City Fukuoka Washington Hotel offers a great location, putting you within a 15-minute walk of Canal City Hakata and Fukuoka Anpanman Children's Museum. For a bite to eat, guests can visit BONJOUR PLUS, which serves breakfast. Also, Marine Messe Fukuoka and Hakataza Theatre are a short five-minute drive away. Fellow travellers say good things about the helpful staff and shopping. Public transportation is only a short walk: Kushida Shrine Station is 4 minutes and Gion Station is 9 minutes.
At a glance
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Hotel size
423 rooms
Arranged over 13 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Check-out time is 11 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Additional fees of JPY 810 apply to children ages 6-11 for breakfast.
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
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Children
Children aged 5 and younger eat free breakfast
No cots (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
On-site self-parking (JPY 1700 per night)
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
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Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AMโ10:00 AM
Restaurant
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1996
Safe-deposit box at front desk
Shopping centre on-site
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
Well-lit path to entrance
Room amenities
Be entertained
22-inch flat-screen TV
Digital TV channels
Films for purchase
Home comfort
Air conditioning
Slippers
Iron/ironing board (on request)
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Fridge
More
Daily housekeeping
Special features
Dining
BONJOUR PLUS โ This buffet restaurant only serves breakfast.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax will be collected at the property. The city tax ranges from JPY 200โ500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2420 for adults and JPY 1540 for children
Renovations and closures
This property is closed from 1 April 2026 to 31 August 2026 (dates subject to change).
The property will be renovating from 1 April 2026 to 31 October 2026 (completion date subject to change). The following areas are affected:
One of the dining venues
Lift
Front desk
Guestrooms
Hallway
Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.
Parking
Self-parking costs JPY 1700 per night
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Canal City Fukuoka Washington
Canal City Fukuoka Washington Hotel
Canal City Washington
Canal City Washington Hotel
Canal Washington Hotel
Canal City Fukuoka Washington
Canal City Fukuoka Washington Hotel Hotel
Canal City Fukuoka Washington Hotel Fukuoka
Canal City Fukuoka Washington Hotel Hotel Fukuoka
Frequently asked questions
Is Canal City Fukuoka Washington Hotel currently open?
This property is closed from 1 April 2026 to 31 August 2026 (dates subject to change).
Does Canal City Fukuoka Washington Hotel offer free cancellation for a full refund?
Yes, Canal City Fukuoka Washington Hotel does have fully refundable room rates available to book on our site. If youโve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Canal City Fukuoka Washington Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Canal City Fukuoka Washington Hotel?
Yes. Self-parking costs JPY 1700 per night.
What are the check-in and check-out times at Canal City Fukuoka Washington Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Canal City Fukuoka Washington Hotel and nearby?
Recommended spots to visit include Canal City Hakata (1-min walk) and Kushida Shrine (5-min walk), along with Tenjin Underground Mall (15-min walk) and Port of Hakata (1.4 mi).
Are there restaurants at or near Canal City Fukuoka Washington Hotel?
Yes, there's an on-site restaurant, BONJOUR PLUS.
What's the area around Canal City Fukuoka Washington Hotel like?
Canal City Fukuoka Washington Hotel is a short 4-minute walk from Kushida Shrine Station and 11 minutes' walk from Fukuoka Anpanman Children's Museum.
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Canal City Fukuoka Washington Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Location
Bed
Shopping
Breakfast
Shopping malls
Walking
Service staff
Air conditioning
Transportation
What guests liked
The breakfast buffet offered a great selection of food options. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
7 May 2025
Amazing location for a great price!
Derick
Derick, 1-night trip
6/10 Good
10 Jun 2025
Everything was good but broken A/C and Tiny bathroom.
Akiko
Akiko, 1-night trip
10/10 Exceptional
25 Apr 2025
It was in a cool shopping multi use area
Walter
Walter, 1-night trip
10/10 Exceptional
30 Apr 2025
The canal city
Walter
Walter, 1-night trip
8/10 Very good
3 Apr 2025
Good value for the money
It was a a good value. The room was small but the bed was very comfortable. You pay extra for the breakfast but it was very good.
ingrid
ingrid, 3-night trip
10/10 Exceptional
30 Apr 2025
Good
Shoji
Shoji, 1-night trip
4/10 Fair
8 Jun 2025
the hotel is old and no exhaust fan in the bathroom. thereโs only one key for the room. the lobby smells cigarettes.
Lolinda G
Lolinda G, 2-night trip
6/10 Good
15 Dec 2024
Pros: convenient location near shopping and dining
Cons: breakfast host not friendly, poor cleanliness
Alfredo
Alfredo, 1-night trip
6/10 Good
5 May 2025
The entire hotel stinks of tobacco, especially outside of the room. I needed to hold my breath every time I return to the hotel and need to walk through the lobby.
Only 1 card key is provided, regardless the number of occupants. The bed is ok, but the pillows were half beads half cotton, making it uncomfortable.
DESMOND
DESMOND, 2-night trip
6/10 Good
18 Nov 2024
Nice
Scott
Scott, 1-night trip
10/10 Exceptional
8 Nov 2024
The room is too small, the hotel can go directly to the mall
mei yu kimmy
mei yu kimmy, 4-night trip
10/10 Exceptional
6 Dec 2024
An affordable alternative to the Hyatt next door. But like the Hyatt, it's attached to the Canal City Mall, so it's got many food and shopping options in addition to the restaurant. Rooms are small, but affordable and the location is a very short taxi ride to Hakata Station. On a nice day, you can also walk to the station. There's also a bus stop in front of the hotel.
David
David, 2-night trip
2/10 Poor
27 Dec 2024
Room very old and dirty . Bathroom is very dirty. The area is unsafe.
Natta
Natta, 3-night trip
4/10 Fair
20 Nov 2024
Look to stay elsewhere
Small rooms, unable to set the aircon to your own temperature (locked by staff..) the windows wouldnโt stay open at all to try cool the room down and the lobby smoke room isnโt sufficiently ventilated which makes the entire lobby smell like cigarette smoke
Joshua
Joshua, 2-night trip
4/10 Fair
19 Dec 2024
First of all, they don't mention online that this hotel doesn't come with air conditioning. You're supposed to open the window and allow the cold air to come in. But the hotel is adjacent to the shopping center where the water show music comes on every 15 minutes so leaving the window open allows the noise to come into the room even in the late hours. The best thing about this hotel is that it's attached to canal city mall. The front desk women (japanese) was really nice in handling my luggage delivery. The Indian woman at the front desk was very rude and should not be working at the front of the house at all!!!! I will not be staying here in the future.
ํธํ ์ธก์ ์ค์๋ก ์ ํฌ์ ์์ฝ์ ๋ฐ์๋ค์ฌ์ง์ง ์์์ต๋๋ค ๋ถ๋ช ํ ์ ํจํ ์์ฝ์ด์์ผ๋ ํธํ ์์๋ ํธํ ์ค๋ท์ปด์ ํ์ธํ๋ผ๋ ๋ง๋ฟ ์์ ๋ค์ ์ ๋ชป์ ํ์ธ์กฐ์ฐจ ํ์ง ์๊ณ ๊ณ ๊ฐ์ ๋ฌด์ํ๊ธฐ๋ง ํ์์ต๋๋ค ์ ๋ ์ด ํ๋๊ฐ ๊ต์ฅํ ์ค๋ง์ค๋ฌ ์ ์ต๋๋ค
(์ต์ข ํ์ธ์ ์ง์์ ์์ฝ์ ์ด๋ฆ ์ฒดํฌ ์ค์!!!!)
์ด ๊ณผ์ ์์ ํธํ ์ค๋ท์ปด์ ์ต์ ์ ๋คํ์ฌ ์๋ด์์ด ๋์ ์ฃผ์์ต๋๋ค ์ ๋ง ๊ฐ์ฌํฉ๋๋ค
์ฐ๋ฆฌ ๊ฐ์กฑ์ 2ํ๊ฐ ์ผ์ ์ค ํ๋ฃจ๋ ๋ก๋น์์์ ๋๊ธฐ์ ์ปดํ๋ ์ธ์ผ๋ก ์์ ํ ์ ๋ง์ ์ด์์ต๋๋ค
Our reservation was not accepted due to the hotel's mistake. Obviously, it was a valid reservation, but the hotel only told us to check with the hotel. They didn't even check their mistakes and ignored our customers. I was very disappointed in this attitude
(The final confirmation is an employee's mistake in checking the name of the reservation!!!!)
In this process, the hotel did its best and the counselor helped me. Thank you very much
One day of my family's two-day schedule was completely hopeless with the atmosphere in the lobby and complaints