I book this place for the convenience of the bars, restaurants, and the nearby subway to explore NYC. The online check-in to the hotel & room was fortunately not an issue as the instructions were clear to get in the building. That part, I will rate the hotel as five stars.
However, there were some cons I need to point out.
The first and biggest one was, I was placed on the first floor (104). Don't know what I did to deserve that punishment. The only saving grace was that room is not facing the main street (E Houston St) so it was somewhat quieter, but it was still a slight security concern.
Secondly, my room was not a twin bed room that I booked, but a three's company which I did not like and had to sleep on the top bunk.
Finally, I was not provided face cloths for shower use.
I would only recommend if you can one avoid the first floor especially and two if you like the convenience of being at East Village & LES for the bars and restaurants.