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Grand Excelsior Hotel Bur Dubai

4.0 star property
Hotel with 4 restaurants, near Dubai Cruise Terminal

Choose dates to view prices

Photo gallery for Grand Excelsior Hotel Bur Dubai

Terrace/patio
Lobby sitting area
Daily buffet breakfast (AED 75 per person)
Front of property – evening/night
Premium Room | View from room
Located near Dubai Cruise Terminal, Grand Excelsior Hotel Bur Dubai offers a luxurious retreat with international cuisine at its 4 on-site restaurants and relaxing treatments at the Grand Lavana Spa. Unwind by the poolside bar or dance the night away at the nightclub; previous guests have praised this hotel for its welcoming vibe.

Reviews

7.0 out of 10
Good

Popular amenities

  • Airport transfer
  • Pool
  • Non-smoking
  • Bar
  • Spa
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and 7 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Nightclub
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Hot tub
  • Pool bar
  • 24-hour room service

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping

Room options

Check availability for these dates

Tonight
Oct 4 - Oct 5
Check availability for tonight Oct 4 - Oct 5
Tomorrow
Oct 5 - Oct 6
Check availability for tomorrow Oct 5 - Oct 6
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Room

1 bedroom, minibar, in-room safe, desk

Premium Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Bathrobes
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Bathrobes
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room

1 bedroom, minibar, in-room safe, desk

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Bathrobes
Hairdryer
  • 53 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Executive Suite, 1 Bedroom

LCD TV

Executive Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom

1 bedroom, minibar, in-room safe, desk

Premium Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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The price is ฿1,792
฿2,283 total
includes taxes & fees
5 Oct - 6 Oct
Citymax Bur Dubai
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About the area

Map
Kuwait Road - Bur Dubai, Dubai, 121545

What's nearby

  • BurJuman Mall - 12 min walk - 1.1 km
  • Meena Bazaar - 18 min walk - 1.5 km
  • Dubai Cruise Terminal - 3 min drive - 2.1 km
  • Dubai World Trade Centre - 3 min drive - 3.0 km
  • Gold Souk - 4 min drive - 2.7 km

Getting around

  • Dubai (DXB-Dubai Intl.) - 17 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 44 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 44 min drive
  • ADCB Station - 14 min walk
  • Sharaf DG Station - 14 min walk
  • Burjuman Station - 22 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Bita Cafe - ‬9 min walk
  • ‪Burger King - ‬5 min walk
  • ‪U2pura - ‬3 min walk
  • ‪Prabhu's - ‬7 min walk

About this property

Grand Excelsior Hotel Bur Dubai

Grand Excelsior Hotel Bur Dubai features a nightclub and puts you within a 15-minute walk of BurJuman Mall. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Docklands, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 7 bars/lounges, an outdoor pool and a poolside bar. Public transportation is only a short walk: ADCB Station is 14 minutes and Sharaf DG Station is 14 minutes.

At a glance

DONE

Hotel size

    • 282 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 4 AM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Late check-in subject to availability
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • 4 restaurants
  • 7 bars/lounges
  • 4 coffee shops
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (34647 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An outdoor pool
  • Full-service spa
  • Nightclub
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Grand Lavana Spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Docklands – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
AAngan – This restaurant specialises in Indian cuisine.
Soto Soto – This restaurant specialises in Italian cuisine and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 15.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 75 for adults and AED 37.50 for children
  • Airport shuttle service is offered for an extra charge of AED 100 per vehicle (one way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for AED 125.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Grand Excelsior
Grand Excelsior Bur Dubai
Grand Excelsior Hotel
Grand Excelsior Hotel Bur Dubai
Grand Excelsior Hotel Bur
Grand Excelsior Bur
Excelsior Bur Dubai Dubai
Grand Excelsior Hotel Bur Dubai Hotel
Grand Excelsior Hotel Bur Dubai Dubai
Grand Excelsior Hotel Bur Dubai Hotel Dubai

Frequently asked questions

Is there a pool at Grand Excelsior Hotel Bur Dubai?

Yes, there's an outdoor pool.

Are pets allowed at Grand Excelsior Hotel Bur Dubai?

Sorry, pets aren't allowed.

Is parking offered on site at Grand Excelsior Hotel Bur Dubai?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Grand Excelsior Hotel Bur Dubai?

Yes, an airport shuttle is available. The charge is AED 100 per vehicle one way.

What are the check-in and check-out times at Grand Excelsior Hotel Bur Dubai?

Check-in start time: 3:00 PM; check-in end time: 4 AM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Grand Excelsior Hotel Bur Dubai and nearby?

Grand Excelsior Hotel Bur Dubai has 7 bars, a nightclub and a spa, as well as an outdoor pool and a steam room.

Are there restaurants at or near Grand Excelsior Hotel Bur Dubai?

Yes, there are 4 on-site restaurants, featuring international cuisine.

What's the area around Grand Excelsior Hotel Bur Dubai like?

Grand Excelsior Hotel Bur Dubai is in Bur Dubai, a short 15-minute walk from BurJuman Mall.

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Grand Excelsior Hotel Bur Dubai Reviews

Reviews

7.0

Good

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Popular mentions

Room
Bathroom
Water
Breakfast
Lobby

Reviews

10/10 Exceptional

Food is excellent both breakfast and Dinner.
Sharath, 5-night trip

10/10 Exceptional

Excellence in Bur Dubai

Great Staff great location perfect for my business trip.
Nicholas, 1-night trip

10/10 Exceptional

Comfort and quality in Bur Dubai

What an excellent hotel with great staff in a convenient location
Nick, 1-night trip

10/10 Exceptional

Excellent stay
Saif, 1-night trip

10/10 Exceptional

Nice location, good experience!
Pranay, 2-night trip

6/10 Good

Purely a touristic hotel and not meant for business travelers and room allotment when done online is somewhat limited choices and flexibility
1-night trip

10/10 Exceptional

This is good and family oriented
ALI, 3-night trip

10/10 Exceptional

Topnservice good ckean room
Shandhir, 3-night trip

2/10 Poor

This hotel is for hookers and their customers
Anis, 4-night trip

2/10 Poor

Price vs Quality doesn't match

-Cleanliness was very poor especially the hotel looks old from inside the rooms so it requires extra care. -Price vs Quality doesn't match,, it is way overpriced, I can stay in a better option with the same price. -To be fair, reception staff are great!
Manhal, 1-night trip

8/10 Very good

Lobby great, hotel is a bit dated. Need a lot of updating and renovations, very close to the airport
Angela, 1-night trip

4/10 Fair

Issue resolution wasnt quick. Shower faucet was broken
Ajinkya, 1-night trip

4/10 Fair

Not worth the money. Except food is very good.

I had to push them to change my room due to poor bathroom condition, disaster aircon & Iron not working, not once but 3 different ones due to loose socket. Second room little better but bathroom same as first room, felt like it wasn't cleaned in years, mould on tiles everywhere. I will not stay again in this hotel, i don't understand who gave such hotels 4 star rating.
S, 5-night trip

10/10 Exceptional

Property requires some renovation but overall is in good condition. New towels is a must as the ones we were given were old. Swimming pool times need to be extended as 7.00pm is too early to close.
Jasvinder, 7-night trip

2/10 Poor

Worst 4 Star Hotel

Worse 4 Star hotel in Dubai. Cant sleep until 3am. As nighclub blarring music until then Rooms old and shabby
ADNAAN, 2-night trip

2/10 Poor

Service is very bad, not clean, every thing we nee to ask including towels, response for anything is very slow
Seshu, 3-night trip

2/10 Poor

My room was small no view,, couldn't get door open to bathroom because it hit the bidet
riccardo, 2-night trip

4/10 Fair

Very bad, Have to call 4/5 times for get things done to clean room etc
Zahir, 3-night trip

6/10 Good

The Reception Was Not Supporting Room Was Not Up To The Stand
shojauddin saif, 2-night trip

6/10 Good

Not coming back Here Again

The hotel looks amazing from outside but when I went in the room the ac was not working i had to change the room and also there were cockroaches in the room. The room was quite spacious but when the ac was not working and i had to change the room instead of upgrading the room they downgraded the room by giving a smaller room.
Munira Hussamuddin, 8-night trip

2/10 Poor

Hotel pas propre.canape dechirè. Salle de bain casser . j'ai fait un reservation pour 2adultes et 1 enfant il ma donné une seul lit et lenfant de 9ans dors entre les parents sinon je paye u extra lit. Petit dejeuner dégoûtant Tout les verre et les tasse sont casser et pas propre. Hotel non faite pour les tourismes
Alain, 1-night trip

6/10 Good

Satish, 1-night trip

10/10 Exceptional

Anusuya, 1-night trip

10/10 Exceptional

Sanya, 4-night trip

10/10 Exceptional

Charles, 4-night trip