Perhaps not a 5 star hotel in terms of Western standards. This hotel definitely needs a complete makeover, in terms of their furnishings and interiors.
Although, some might say they like stepping back into the 1980s.
I absolutely hate hotel rooms with carpet flooring, as I prefer wooden laminate flooring for hygiene reasons.
However, what was lacking in terms of modern finishings, their friendly and helpful staff were absolutely brilliant.
Special shout out to Anna, who just began working there, who I looked forward to her pleasant greetings and smile every morning.
And the handsome gentleman, Steven on reception was also super helpful.
Overall, I was told this hotel is one of the best for the price here in Santo Domingo.
But, If you do stay here, definitely pay the upgrade to stay on the 7th floor which are the executive rooms. As you get extra perks such as access to 8th floor restaurant, with happy hour drinks, and free soft drinks for he entire day. And the food is yummy.
Talking of which, the breakfast meal was delicious, with lots of options.
I would definitely stay here again.
Change the flooring to laminate flooring and this hotel would be excellent.